2/10
I paid 600 USD per night for 2 nights. I expect a certain level of service when i check into a Ritz carlton.
They use this covid situation for selling their rooms at a high price but strip all the service away.
1) There was no roomservice
2) When we were there there wan't any bar open in the hotel.
3) The safe in the room didn't work and i have been waiting in the room for hours till someone came to fix it. Unfortunately they weren't able to fix it so my valuables weren't safe. I had to call their guest services about 10 times to get someone to the room.
R.C.
2 nachten verbleven in maart 2021
