Hôtel près de Parc national de Hell's Gate - Entrée Elsa (Naivasha)

« Average. No AC or fan »

« L'hôtel est idéalement situé, dans un endroit calme entouré d'arbres et de fleurs, tout en étant proche du centre-ville et des lieux à visiter. L'accueil est chaleureux, les services sont excellents, et l'établissement est bien entretenu et propre. Même si nous n'avons pas pu profiter de la piscine pendant quelques jours en raison d'une panne, l'hôtel a fait un geste commercial en nous offrant un petit-déjeuner. La piscine a été rapidement remise en service, parfaitement entretenue et agréable....

« Clean property, helpful staff, will definitely recommend »

« cadre splendide et calme, chambre très spacieuse et propre, buffet varié et viande excellente. Personnel sympathique et serviable »

« Good place to stay at for a layover. Cheap, spacious rooms, and they provide breakfast. Place is hard to find and it would help if they had a sign thay said "El Sueno Homestay" outside the Main Gate instead of our driver wondering if this is the place, calling the lady, then her coming outside. The place is pn Muthiaga Lane (Its a Blue sign) and leads all the way to the end on the left. The locals helped us find it. But yes, def good place to stay for a night while you transition to your next...

« Der Aufenthalt bei Patrick (und seinem Spitzenkoch!) im Merinja Guest House war genau, was wir nach einer Woche Reise brauchten. Die ruhige, grüne Umgebung und der einladende Garten mit Hängematten sind eine richtige Oase, um sich zu erholen. Am Abend hat uns der Koch mit lokalen, sehr schmackhaftem Essen verwöhnt. Wer Grünes mag, wählt Sukumawiki oder Managu :). Gleichzeitig sind freilaufende Giraffen, Zebras, Gnus und Antilopen nur einen Katzensprung entfernt. Wir fühlten uns sehr wohl und gut...

« Très belle chambre. »

« Meal service was below par. Not enough options, food kept running out. They only offer 1drink per person without refill, when requested for water, staff told us we have already received one juice. Did not offer water even at additional cost. Had to push staff to offer this (give us water). During meals, staff have to be requested for beverages multiple times before offering. Seems like they were understaffed. Lots of people who were doing multiple conferences, might need more staff to improve...

« I nice and clean place. »

« Great service from the staff »

« I am from the US, so according to the US standards, this property was average at best. The hotel room was cleaned every day. I felt my things were safe there. We had no issues with safety. There were fresh water bottles every day. The bathrooms functioned well, and there was no mold. The room was spacious enough. The location was very convenient for me. I would never find it if I didn't have a driver, though. The service was excellent. The team was friendly, very accommodating, and prompt....

« The staff were friendly and very accommodating. »

« Good and clean environment. Great customer service »

« There was no pool, it said microwave and fridge, there was not, only 1 towel for two people and they said they would bring it and never did till 2nd night. Didn’t clean the room until after we complained on the 2nd night. »

« the staff acted like this was not their hotel on the listing and gave us a different price it was such a terrible experience given how far from town we had to commute to »