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Beoordelingen van Best Western Plus Music Row

3.5 out of 5
Best Western Plus Music Row
1407 Division Street, Nashville, TN

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1253 van 1970 beoordelingen" "
Gastenscore: 8 - Goed. 455 van 1970 beoordelingen" "
Gastenscore: 6 - Redelijk. 134 van 1970 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 1970 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 1970 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Alana

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my family loved it here and loved the rooms. Very clean and nice. Thank you for the great stay!
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 28 mei 2024
Hi Alana,We're absolutely thrilled to hear that you and your family loved your stay with us! Providing clean and comfortable accommodations for our guests is a top priority, and we're delighted that you found our rooms to be clean and nice. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect, quiet location that is conveniently placed within walking distance to many restaurants and downtown. The rooms were clean, staff was friendly, and their breakfast was a great way to start the morning. Definitely will stay here again.
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 28 mei 2024
Hi Michelle,Thank you for your fantastic feedback! We're delighted to hear that you had a perfect stay with us and that you enjoyed our quiet location, convenient proximity to restaurants and downtown, clean rooms, friendly staff, and delicious breakfast. Ensuring our guests have a wonderful experience is our top priority, and we're thrilled that we could meet your expectations. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 – Uitstekend

Carrie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All around great place to stay in Nashville. Will definitely recommend to others planning a trip to Nashville.
3 nachten verbleven in mei 2024
Reactie van Guest Relation Management op 27 mei 2024
Hi Carrie,Thank you for your fantastic feedback! We are thrilled to hear that you had a great experience during your stay with us in Nashville. It's wonderful to know that you found our hotel to be a great place to stay. Providing our guests with an exceptional experience is our top priority, and we're glad that we could meet your expectations. We appreciate your feedback and look forward to welcoming you back on your next visit to Nashville!

10/10 – Uitstekend

Dylan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing
2 nachten verbleven in maart 2024
Reactie van Guest Relation Management op 27 mei 2024
Hi Dylan,Thank you for your kind words! We're thrilled to hear that you had an amazing stay with us. Creating memorable experiences for our guests is what we strive for, and it's rewarding to know that we succeeded in making your time with us enjoyable. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 – Uitstekend

Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at this property. It was walkable to downtown and we appreciated the welcome beverage and the omelet bar in the morning.
2 nachten verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Lawrence,We are thrilled to hear that you enjoyed our convenient location and our breakfast offerings during your stay at our property. Our team takes pride in providing excellent service and amenities to all our guests. Should you have any future travel plans to our area, we would love to welcome you back for another enjoyable stay.

10/10 – Uitstekend

Jerome

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was exceptionally friendly and helpful. The hotel was clean, convenient and affordable for a great location. Thanks to all.
1 nacht verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Jerome,We are thrilled to hear that you enjoyed our friendly staff and found our hotel to be clean, convenient, and affordable. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another wonderful stay.

10/10 – Uitstekend

Gina

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fabulous place to stay in Nashville. Just far enough from Broadway to stay at a reasonable price. But close enough to Uber over at a cheap rate!
3 nachten verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Gina,Thank you for sharing your positive feedback about your stay with us in Nashville! We're glad to hear you found our location convenient for exploring the city without breaking the bank. We hope to welcome you back for another fabulous stay in the future.

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Manager op 27 mei 2024
Hello Barbara,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Manager op 27 mei 2024
Hello michael,We are very happy to hear that you had a wonderful stay with us! We appreciate you choosing our hotel and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Judy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to downtown and music area. Great value and room very nice.
1 nacht verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Judy,We appreciate your positive feedback about our hotel's convenient location and the quality of our rooms. We strive to provide excellent value and comfort to all our guests. Hopefully, you had a wonderful time exploring the downtown and music scene. Thank you for choosing our hotel for your stay.

10/10 – Uitstekend

Svetlana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, convenient location, safe, comfortable mattrass, good breakfast. I would definitely recommend to family and friends.
2 nachten verbleven in mei 2024
Reactie van Guest Relation Management op 24 mei 2024
Hi Svetlana,Thank you for your fantastic feedback! We are thrilled to hear that you had a great stay with us and that you found our hotel to be conveniently located, safe, and comfortable. We're also delighted that you enjoyed our breakfast offerings. Providing a satisfying breakfast experience is important to us, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.

10/10 – Uitstekend

Phyllis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great about this hotel EXCEPT the shower head (rain shower?) usually you have the standard and then rain shower as an second option. But it was the ONLY option. COULD NOT use it!!!! Had to take a bath and I don’t like baths. Epic fail BW! It will probably cause me to not come back to this hotel. Unfortunate.
2 nachten verbleven in mei 2024
Reactie van Guest Relation Management op 22 mei 2024
Hi Phyllis,Thank you for your feedback, and we're glad to hear that you had an overall positive experience at our hotel. Your comfort is important to us, and we understand the importance of having options that suit your preferences. We appreciate you bringing your concern to our attention and will take your feedback into consideration as we strive to improve our amenities and offerings. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 22 mei 2024
Hi Christopher,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 – Uitstekend

Brock

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 21 mei 2024
Hi Brock,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 – Uitstekend

Kristin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly, clean. Lovely pool. Convenient to both airport and downtown.
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 21 mei 2024
Hi Kristin,Thank you for your wonderful feedback! We're delighted to hear that you found our staff very friendly and our hotel clean. It's great to know that you enjoyed our lovely pool and found our location convenient to both the airport and downtown. Your satisfaction is important to us, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!

8/10 – Goed

Don

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great, 15 to 20 minutes to broadway and other venues just up the road. Great location.
3 nachten verbleven in mei 2024
Reactie van Manager op 20 mei 2024
Hello Don,We are delighted to hear that you enjoyed our convenient location near Broadway and other popular venues. We strive to provide our guests with easy access to the best of the city. Thank you for sharing your experience with us!

10/10 – Uitstekend

Bonnie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean friendly staff. Hotel was great. Breakfast was great. Just did not like paying extra for parking after paying a fair amount for the room. Only complaint.
2 nachten verbleven in mei 2024
Reactie van Guest Relation Management op 21 mei 2024
Hi Bonnie,Thank you for your positive feedback! We're glad to hear that you found our hotel clean and our staff friendly, and that you enjoyed our breakfast offerings. We understand your concern about the additional parking fee, and we'll take it into consideration as we strive to improve our guest experience. We look forward to welcoming you back for another great stay in the future!

8/10 – Goed

Carl

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A little tight to bring one of the luggage carts into the room to unload. A little difficult to get into.
2 nachten verbleven in mei 2024
Reactie van Guest Relation Management op 17 mei 2024
Hi Carl,Our aim is to provide convenience and ease for our guests, and it's clear we fell short in this instance. Your feedback is invaluable, and we will review the layout of our rooms to see how we can improve accessibility for luggage carts in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 – Matig

gary

A/C was very loud and one half of bed was loud and squeaky
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 16 mei 2024
Hi Gary,Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that these issues impacted your stay. Please know that your feedback is valuable, and we will address these issues with our maintenance team promptly to ensure that necessary repairs are made to improve the comfort of our accommodations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 – Goed

Jill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked - the weight room facilities were great. It was clean and bright. Pool area was nice. Coffee machine and water on main floor was nice. Cardboard cut outs were fun. Breakfast was easy and convenient. Disliked - no wipes or anything to clean the machines after using them in the weight room.
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 14 mei 2024
Hi Jill,Thank you for your detailed feedback about your recent stay with us. We're delighted to hear that you enjoyed our weight room facilities and found them to be clean, bright, and well-equipped. We're also glad you enjoyed our pool area and appreciated the convenience of the coffee machine and water on the main floor. Your comments about the lack of wipes or cleaning supplies in the weight room are duly noted. We will address this with our team to ensure that cleaning supplies are readily available for guests to use after using the machines. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit.

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice location and staff. Clean rooms and good breakfast.
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 14 mei 2024
Hi Leslie,Thank you for your feedback! We're thrilled to hear that you enjoyed our hotel's location, staff, cleanliness of the rooms, and breakfast offerings. Providing a pleasant and comfortable experience for our guests is our priority, and we're delighted that we met your expectations during your stay. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 – Uitstekend

Stewart

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and great service
1 nacht verbleven in mei 2024
Reactie van Guest Relation Management op 13 mei 2024
Hi Stewart,Thank you so much for your kind words! We're thrilled to hear that you found our hotel very clean and that you experienced great service during your stay. Providing a clean and welcoming environment is our top priority, and we appreciate your feedback. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 – Goed

Michael Scott

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Had to pay for parking. As a hotel guest parking should be complimentary. Staff knowledge of local transportation and fairs was misleading.
3 nachten verbleven in april 2024
Reactie van Manager op 13 mei 2024
Hello Michael Scott, We apologize for any inconvenience caused by the parking fees. We appreciate your feedback on our staff's knowledge and will address this for improvement in the future. For any further assistance, please feel free to contact our management team directly.

6/10 – Redelijk

Cristina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay was good. Nothing super special but it was clean and we were able to walk downtown (20-25 min walk). One of the streets was a little sketch to walk down but it was fine. I didn’t know parking was $18 a day until I checked in. Staff were all nice.
1 nacht verbleven in mei 2024
Reactie van Manager op 13 mei 2024
Hello Cristina, We are pleased to hear that you found our hotel clean and conveniently located near downtown. Your feedback about the parking fee and the surrounding streets is appreciated as it helps us improve our services. We are glad to know that you had positive interactions with our staff during your stay. Thank you for sharing your experience with us.

8/10 – Goed

Joshua

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Take advantage of the morning breakfast here. More than your average coffee and muffin. This hotel is conveniently located and isn’t run down.
1 nacht verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Joshua,We are delighted to hear that you enjoyed our breakfast offerings and found our location convenient. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future.

8/10 – Goed

Klaus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Zentral und gut
3 nachten verbleven in mei 2024
Reactie van Guest Relation Management op 9 mei 2024
Hi Klaus,Thank you for your feedback! We're glad to hear that you found our hotel's location central and convenient. Providing a prime location for our guests is important to us, and we're thrilled that you found it to your liking. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best Western was fine, clean, convenient, good breakfast!
2 nachten verbleven in april 2024
Reactie van Guest Relation Management op 6 mei 2024
Hi Amy,We're pleased to hear that you had a positive experience during your stay with us! Thank you for sharing your feedback about our hotel. It's great to know that you found everything to be fine, clean, and convenient, and that you enjoyed our breakfast offerings. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great visit in the future!

10/10 – Uitstekend

Angel

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful period wonderful breakfast we would stay here again
1 nacht verbleven in april 2024
Reactie van Manager op 4 mei 2024
Hello Angel,We appreciate your kind words about our friendly staff and delicious breakfast offerings. It would be our pleasure to welcome you back for another enjoyable stay in the future.

10/10 – Uitstekend

Myra Lisa

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in and out. Very comfortable beds. Beautiful dog park and pool view. Loved it.
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 3 mei 2024
Hi Myra,Thank you for sharing your positive feedback about the easy check-in and check-out process, comfortable beds, and the beautiful dog park and pool view. Ensuring a comfortable and enjoyable experience for our guests is important to us, and we're thrilled that you loved your time with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit in the future!

10/10 – Uitstekend

Meagan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
In walking distance of a few great restaurants.
1 nacht verbleven in maart 2024
Reactie van Guest Relation Management op 3 mei 2024
Hi Meagan,We're pleased to hear that you enjoyed our convenient location within walking distance of great restaurants! Providing easy access to dining options is important to us, and we're glad that you had the opportunity to explore the area. Thank you for choosing to stay with us, and we hope you'll visit us again soon for another enjoyable stay!

10/10 – Uitstekend

Viktoryia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Relation Management op 2 mei 2024
Hi Viktoryia,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 – Uitstekend

Barbara

6 nachten verbleven in april 2024
Reactie van Guest Relation Management op 21 mei 2024
Hi Barbara,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 – Uitstekend

Clo

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was fine.
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 30 apr 2024
H Clo,Thank you for your feedback! We're glad to hear that everything was fine during your stay with us. Ensuring a pleasant and comfortable experience for our guests is our goal, and we're pleased that you had a positive overall experience. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!

10/10 – Uitstekend

Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property in good location, Pleasant staff and great breakfast, Will stay here next time in Nashville.
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 30 apr 2024
Hi Timothy,Thank you for your wonderful feedback about your recent stay with us! We're delighted to hear that you enjoyed our property's location and found it to be nice and conveniently situated. We're also pleased that you had positive interactions with our staff and enjoyed our breakfast offerings. Providing excellent service and delicious breakfast options is important to us, and we're thrilled that we met your expectations. Thank you for choosing our hotel, and we can't wait to see you again soon!

10/10 – Uitstekend

Bruce, West Boylston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable place to stay. Easy access to areas around Nashville
4 nachten verbleven in april 2024
Reactie van Manager op 30 apr 2024
Hello Bruce,We're thrilled to hear you found your stay comfortable and enjoyed the convenience of our location for exploring Nashville. Your feedback is greatly appreciated - we hope to welcome you back again soon for another wonderful stay!

10/10 – Uitstekend

Peter

Reisde met een groep
Nice stay for the money
3 nachten verbleven in april 2024
Reactie van Manager op 30 apr 2024
Hello Peter,We appreciate your feedback and are pleased to hear you found value during your stay. Your satisfaction is important to us, and we hope to welcome you back for another pleasant experience.

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
... ... ...
3 nachten verbleven in april 2024
Reactie van Manager op 28 apr 2024
Hello Nicole,We appreciate you taking the time to share your feedback with us. Please feel free to contact our management team directly to address any concerns you may have from your recent stay. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in april 2024
Reactie van Manager op 28 apr 2024
Hello Robert,We are delighted to hear that you enjoyed your stay with us! If you have any feedback or suggestions for us, please feel free to share them with our management team. Thank you for choosing to stay with us!

10/10 – Uitstekend

Russell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very good! More than I expected for the price.
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 24 apr 2024
Hi Russell,Thank you for your feedback. We're thrilled to hear that you had a positive experience during your stay with us and that our offerings exceeded your expectations, especially considering the price. Ensuring that our guests receive excellent value and service is important to us, and we're delighted that you found everything to be very good. We appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay.

10/10 – Uitstekend

Ruben

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service by Sammy !
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 24 apr 2024
Hi Ruben,Thank you for your feedback. We're thrilled to hear that Sammy provided you with great customer service during your stay. Ensuring that our guests receive exceptional service is our top priority, and we're delighted that Sammy went above and beyond to make your experience memorable. We will be sure to pass along your kind words to Sammy and the rest of our team. Your feedback is invaluable to us, and we appreciate you taking the time to share your positive experience. We value your patronage and hope to have the pleasure of welcoming you back for another stay.

10/10 – Uitstekend

Sue

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 23 apr 2024
Hi Sue,Thank you for your kind feedback regarding our staff. We're delighted to hear that you had a positive interaction with our team during your stay. Ensuring excellent customer service and hospitality is a priority for us, and we appreciate your recognition of our staff's efforts. We value your patronage and look forward to welcoming you back for another enjoyable stay.

10/10 – Uitstekend

zulin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place.
Reactie van Guest Relation Management op 22 apr 2024
Hi Zulin,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a nice place. Your satisfaction is important to us, and we're thrilled that you had a pleasant experience during your stay. We look forward to welcoming you back for another enjoyable visit.

6/10 – Redelijk

Gabrial

Positief: Netheid, personeel en service
Was okay.
2 nachten verbleven in april 2024
Reactie van Guest Relation Management op 22 apr 2024
Hi Gabrial,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 – Uitstekend

Ty

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and breakfast!
2 nachten verbleven in april 2024
Reactie van Manager op 20 apr 2024
Hello Ty,We are thrilled to hear that you enjoyed the service and breakfast during your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another wonderful experience.

10/10 – Uitstekend

Linda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was great! All the staff friendly and helpful.
6 nachten verbleven in april 2024
Reactie van Manager op 20 apr 2024
Hello Linda,We appreciate your positive feedback on our breakfast and our staff's friendliness. It's wonderful to hear you had a pleasant experience during your stay. Should you have any future needs or concerns, please feel free to contact our management directly.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Manager op 20 apr 2024
Hello Linda,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience at our hotel.

8/10 – Goed

David Brian

1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 9 mei 2024
Hi David,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 – Uitstekend

Johnelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 19 apr 2024
Hi Johnelle,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 – Goed

SUZANNE

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The BWPlus was affordable and convenient. We didn't have a car so cannot speak to parking, however, its location is 2 blocks from The Gulch which is an upscale section of Nashville with some fancy shops & restaurants, and the nearest Old Town Trolley stop. Broadway was about a mile from the hotel or a short Uber ride. The mattresses were new firm Temperpedic which I like and pillows better than other places I've stayed. They cleaned the room everyday which I liked--and put in fresh linens and made the beds. Lots of options for breakfast; omelets, sausage, potatoes, biscuits, bagels, muffins, toast, a variety of cereals, yogurt, granola, Nutella and juices, tea and coffee. Plus bananas and oranges. I had a tough couple phone interactions w/front desk ppl, but when I arrived it was totally different and they were accommodating and nice. We took an Uber to the Grand Ole Opry--was about 15 minutes. Most Ubers arrived within 5-10 minutes and had no issues finding the property. The hotel is on Music row which has rows of recording studios. So if you want to grab a bit closely just walk a couple of blocks to the Gulch. There was a pub on the corner that looked really good but we never had the opportunity to try it out. Neighborhood seemed pretty safe to me. It is on a main drag and party busses pass by on Sat night. Next time, I would select a room on the backside of the hotel. Most noise stopped before mid-night. Comfortable stay. I would definitely stay there again.
3 nachten verbleven in april 2024
Reactie van Guest Relation Management op 18 apr 2024
Hi Suzanne,We're pleased to hear that you liked the location, especially being close to The Gulch and other attractions like Broadway and the Grand Ole Opry. We're glad that you found the new firm Temperpedic mattresses and pillows to your liking and that our housekeeping team kept your room clean and comfortable throughout your stay. It's also great to know that you enjoyed the variety of options available at breakfast. Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable stay in the future!

8/10 – Goed

Patricia

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shower was awsome and the breakfast was wonderful; it had biscuits and gravy, sausage, yogurt, cereal, bagels, omelet, coffee, juices, fresh fruit😊 Everything was clean. They did charge $18.00 to park in the facility's parking lot. We were only here one night for doctor appointments the next morning. We would definitely stay here again.
1 nacht verbleven in april 2024
Reactie van Guest Relation Management op 18 apr 2024
Hi Patricia,We're thrilled to hear that you enjoyed our awesome shower and wonderful breakfast during your stay! Providing a delightful experience, from our amenities to our dining options, is important to us, and we're delighted that we met your expectations. We appreciate your feedback regarding the parking charge. We understand that this additional cost may have been unexpected, and we'll take your comments into consideration as we strive to enhance our guest experience. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.