2/10 Horrible
Amanda R.
25 août 2024
Les points faibles : Propreté
Visit with family
Where do I begin. Upon arrival we spent several minutes trying to find a place to park. Our truck did not fit in the parking garages, if you plan to stay here be advised parking is extremely tight. Large trucks, vans, and SUVs will find it difficult. Once parked we quickly realized you can only enter from the lobby until you get the RFID band from the room which operates the doors, we only had one band in the room that worked and was not missing the RFID so we had to go everywheretogether. We enter the room and find parts of the ceiling hanging down. Along with rusty silverware, an old chicken bone left in a trashcan without a trashbag, dirty floors (turned the bottoms of our feet black), broken recliner, torn curtains, a pitiful excuse for a couch. The couch desperately needs replaced. The cushions are in such bad shape you practically sit on the floor. If you have bad knees or back do not sit down. The bed makes a loud noise with every movement. Maintenance did come to repair the ceiling, however he did not show the first date he scheduled to come out. Showed up over an hour late the second day because he didn't have the correct directions per his words. We did enjoy the amenities at the resort and the resort itself.
Amanda R.
Séjour de 8 nuits en août 2024