Blokhutten in Mount Vernon

'Had to figure out why TV wasn’t getting a signal. Thermostat didn’t work.'

'Motel was vooraf besteld en betaald, bij aankomst moest er toch weer betaald worden, maar na lang beraad en contact gehad met het hoofdkantoor bleek er toch vooraf betaald te zijn, dit kwam waarschijnlijk door het nieuw ingevoerd systeem vertelde men. Dit geintje heeft je wel weer een uur geduurd. helaas de kamer was ook niet wat besteld was, een bed in plaats van twee en ook geen gehandicapte kamer zoals vooraf besteld. helaas was de vloer ook plakkerig.'

'OMG this was horrible. Booked the Smart Choice Inn on Expedia. On arrival, found this is no longer a Smart Choice Inn, the sign says Rodeway. Clerk said we could get a room but we'd have to pay them as they are under new ownership and don't have access to the Expedia account. We were tired and needed to get off the road, so we did, even though the place is filthy and run down. The bed had a crackly plastic covered mattress and ill fitting sheets, so we ended up sleeping on the plastic and...

'The staff were not friendly when checking into our room. Inside the hotel the carpet was old and dirty. Our room was on the first floor but we had to go downstairs to find the room without staff help. The room had no carpet, bathroom was old and dirty. The bedroom floor had spots on it that were stains. We asked the staff if we could get another room and their reaction was rude towards us. I would not recommend that hotel to anyone the pictures on line were not accurate at all. We did not spend...

'I arrived late in the evening, just happy to take my dinner and eat. When I arrived at the hotel, the front staff were kind while helping me check in. When I made the reservation, I did ask for a first floor room as I have a disability and the hotel doesn’t have an elevator. Upon check in I found that the staff placed me on the second floor at the very end of the building. I asked to be switched and the manager on duty was hesitant. After a few minutes he moved me to a first floor room. When I...