I literally stay here every other week and this was the only time where the room was actually nice and cleanâŠI think it was one of the remodeled roomsâŠand the WiFi worked greatâŠI have no complaints this time.
i stay there several times a month with my business
and always book ahead of time on expedia. today upon arrival was told they were booked up but i could get a single room instead of a room with 2 double beds for an 11 dollar upcharge. i asked why they would not honor the price i already booked and paid for and was told they couldnât do that. they lost a customer that has been using them for years. they told me they did not care.
The frontdesk clerk on the morning staff of 5/22 was very rude and unfriendly. There were no towels or bath rags in the room or tub area. Will not stay again unless there is changes
Checking in the staff member was more than accommodating and helpful. The following day though, the manager of tire property was an absolute terror to deal with and I pray other guests are not treated the way she treated me.
Misleading advertisement when booking reservations, unclean rooms, broken items in rooms; eg. Chair, toilet seat, refrigerator. staff is rude when you report room issues.
Disgusting!!!! I have NEVER been so disappointed in a place that it would prompt me to write to their corporate office but Iâm going to. . Dirty walls, beds that look haphazardly made, holes in the wall, shower curtains with mold at the bottom, 1 bath towel and 1 wash cloth, bathroom floor looking like it hasnât been mopped and when you need ice they give 1 tiny bag and have no problem telling you NO if you request a second. Please donât think Iâm exaggerating and to top it off they have a front desk staff that is rudder than ANYTHING Iâve ever experienced. Donât spend your $$$ here.
The staff was amazing! The main lady at the front desk truly helped me out. I just got out of the hospital with PE/blood clots and had been living out of my car (which is why I got the clots in the 1st place.) Everything else was not top percent and the building was old and dirty. I had 2 people who were hanging outside the rooms ask if i wanted drugs. It's def in a drug zone. It was better than my car, however, and if i had to and didn't have the money for anywhere else, I'd stay again. Love the staff though!!
I will be demanding a refund as there were bed bugs in my room and it was absolutely filthy. If they cannot provide a refund I will make sure a health inspector comes through to see how disgusting this place is