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Beoordelingen van Super 8 by Wyndham Mayfield

2 out of 5
Super 8 by Wyndham Mayfield
1100 Links Lane, Purchase Parkway, Exit 24, Mayfield, KY

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 95 van 327 beoordelingen" "
Gastenscore: 8 - Goed. 118 van 327 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 327 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 327 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 327 beoordelingen" "

7,6/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Maurice, Greenville

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were recently renovated and clean. Lack of details are everywhere. i.e. missing light bulb in lamp, no aerator on the bathroom faucet (yeah, got wet when trying to wash my hands), TV remote didn't work correctly. Worst part of the experience was that the worker/owner/manager (whatever his position), was very nice and respectful. BUT, double charged me for having a pet. (Took $10 from my security deposit, PLUS charged me $10). Not worth calling him to discuss. Overall, we will stay here again, because the property was so clean and it is convenient to family.
1 nacht verbleven in april 2024
Reactie van AL op 11 mei 2024
Thank you for the detailed review, kinds words and understanding our efforts. I have just checked you folio you were only charged once that is from the deposit and 40 dollars refund have been initiated and will be reflected soon (2-5 business days ). Looking forward to host you again,

6/10 – Redelijk

Shawn, Searcy

1 nacht verbleven in april 2024
Reactie van AL op 10 mei 2024
Thank you for the rating we would appreciate a detailed review have a blessed day

8/10 – Goed

Ryan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good overall
2 nachten verbleven in april 2024
Reactie van AL op 10 mei 2024
Thank you

6/10 – Redelijk

Chris

Reisde met familie
Ok
1 nacht verbleven in maart 2024
Reactie van AL op 23 apr 2024
Thank you for the review we would appreciate detailed feedback

6/10 – Redelijk

Martha

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean, but old. My room was on the front side of the building, and I could hear everyone leaving in the morning. My blanket on the bed had a cigarette burn in it. I didn't get a washcloth the second day. When I got to breakfast at 8am on the second day, it was all gone except for cereal.
2 nachten verbleven in april 2024
Reactie van AL op 11 mei 2024
Thank you for the feedback apologise for the inconvenience.we will definitely address the issues you have mentioned. have a blessed day

4/10 – Matig

Jerry

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
old musty staff did not speak english good
1 nacht verbleven in april 2024
Reactie van AL op 9 apr 2024
we apologize for the inconvenience you encountered. you might have interacted with one of our housekeepers when front desk staff stepped away for a reason.Thank you for your feedback. you have a blessed day

10/10 – Uitstekend

Tearra, Saint Louis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very fast check in, cheap, conveniently located to where we were visiting
1 nacht verbleven in maart 2024
Reactie van AL op 9 apr 2024
thank you for the feedback visit again

6/10 – Redelijk

Lester

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I did not like being yelled at rudely by staff wanting me to check out when i had requested and been told it was ok, to check out later at 1 pm. Staff was very rude about granting my late checkout even tho night staff had granted it.
1 nacht verbleven in januari 2024
Reactie van Al Nathu op 9 jan 2024
We apologize for the misunderstanding. Our staff forgot to update your late check out request that is why the housekeeping knocked on the door to find out if you were checking out or staying over. We apologize for any inconvenience.

8/10 – Goed

Debra

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Al Nathu op 9 jan 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

Shayna, Mcewen

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in november 2023
Reactie van AL op 10 apr 2024
thank you for your rating we would appreciated if you provide us a detailed review.

6/10 – Redelijk

Mona

There was a bug in our room. The floor was damp like it had been cleaned. Breakfast was pretty much gone-when we got there. The room smelled very stuffy and not pleasant. It was okay, but it needs help.
2 nachten verbleven in december 2023
Reactie van AL op 10 apr 2024
thank you for your feedback we will see that the issue addressed directly. have a blessed day

10/10 – Uitstekend

Martha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access, convenient, well laid out & neat.
2 nachten verbleven in november 2023
Reactie van AL op 10 apr 2024
thank you for the review

2/10 – Ontzettend slecht

Debra

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We brought our unworking clock to the front desk and they could not replace it. Large dead bug in the room on the floor. Then there were no hair dryers. The breakfast food had 2 pieces of egg, the OJ machine was not turned on, they only put out enough for a couple of people. It was truly sad and we would NEVER stay there again. Sorry.
1 nacht verbleven in november 2023
Reactie van AL op 10 apr 2024
we regret for your inconvenience we replaced all the rooms with new clocks and hair dryers. we look into the other issues you mentioned. thank you for your detailed feedback. we promise that we will improves us to host you.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van AL op 10 apr 2024
thank you for the rating

8/10 – Goed

Kenneth

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Room was comfortable and reasonably clean. Main complaint is no coffee maker in the room.
1 nacht verbleven in oktober 2023
Reactie van AL op 10 apr 2024
Thank you for the feedback as per the brand standards we are no longer allowed to have a coffee makers in the room.we have coffee available in the lobby for 24 hours.

4/10 – Matig

heather

1 nacht verbleven in oktober 2023
Reactie van AL op 10 apr 2024
thank you for the rating have a blessed day

4/10 – Matig

Gary

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van AL op 10 apr 2024
thank you for the rating

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the two guys running the place were very nice. A for the front staff
2 nachten verbleven in oktober 2023
Reactie van AL op 10 apr 2024
thank you very much for the positive feedback.

4/10 – Matig

Brett

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
You get what you pay for
It’s an inexpensive hotel - so I understand that it will not be a luxury hotel. However the comforter was filthy with what looked like bodily fluid stains. The hallways had chunks of dry dirt throughout the building. The shower bar was falling out of the wall. BUT it was freshly painted, easy to find and served it’s purpose.
1 nacht verbleven in oktober 2023
Reactie van AL op 10 apr 2024
thank you for the detailed review we would directly look into issues you addressed.we will improve to host you again.

10/10 – Uitstekend

Tammy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van AL op 10 apr 2024
thank you for the rating

10/10 – Uitstekend

Tammy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a great surprise! Very clean. Quiet. Staff was super friendly and helpful. Older but well maintained. Nice large outdoor deck. Plenty of parking. Could use a bigger tv in room but really a great value.
1 nacht verbleven in oktober 2023
Reactie van AL op 10 apr 2024
thank you very much for the detailed review have a nice day

8/10 – Goed

P

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Acceptable, But Could Be Better
The accommodations were fine. My niece reported not seeing advertised breakfast. Otherwise it was fine. We would try the hotel again to see if improved.
2 nachten verbleven in september 2023

8/10 – Goed

Joe

Reisde met partner
Negatief: Voorzieningen
Convenient to location I was visiting. Meet my needs for the night.
1 nacht verbleven in september 2023
Reactie van AL op 10 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Margie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reasonable price.
1 nacht verbleven in september 2023

10/10 – Uitstekend

KATHY

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
The hotel was clean. The staff was friendly. The breakfast was good. I would stay here again.
2 nachten verbleven in september 2023

6/10 – Redelijk

Carol

3 nachten verbleven in september 2023
Reactie van AL op 10 apr 2024
thank you for the rating

10/10 – Uitstekend

Baltazar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

4/10 – Matig

Tina

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

JOSUE

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty
1 nacht verbleven in september 2023

10/10 – Uitstekend

Catheye

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Whitney

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn't have any issues here.
1 nacht verbleven in augustus 2023

8/10 – Goed

Daryl

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Al op 6 sep 2023
Thank you for your feedback. Have a great day.

8/10 – Goed

Ellen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Could use an elevator for older or younger guests the stairs may be hard on them but I made it fine
3 nachten verbleven in augustus 2023
Reactie van AL op 10 apr 2024
we apologise for your inconvenience we could have accommodated you downstairs if there was availability. thank you for the feed back have a great day

6/10 – Redelijk

RONALD

Reisde met familie
Air conditioner was loud. Some loud rattling noise off and on .
1 nacht verbleven in augustus 2023
Reactie van Al op 6 sep 2023
We apologize for any inconvenience. We will address the issue right away. Thank you for letting us know of the issue. Have a great day.

8/10 – Goed

Teran

Zakenreiziger
Water pressure in shower was a trickle
1 nacht verbleven in augustus 2023
Reactie van Al op 6 sep 2023
Thank you for your stay and feedback. We will look into the issue. Have a great day.

6/10 – Redelijk

Brian

The bed frame made noise when moving
1 nacht verbleven in juli 2023
Reactie van Al op 6 sep 2023
We apologize for the bed issue, we have taken care of the issue so that our future guest have a comfortable stay. We have just installed new beds and frames and that particular frame was not put together correctly. Again we apologize for the inconvenience. Thank you for letting us know of the issue. Have a great day.

10/10 – Uitstekend

Curtis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

8/10 – Goed

John

3 nachten verbleven in juli 2023
Reactie van Al op 6 sep 2023
Thank you for your stay and review. We appreciate your feedback. Have a great day.

4/10 – Matig

William

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Sofia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

8/10 – Goed

Debra

Reisde met huisdieren, Reisde met partner
Really clean, pet friendly
3 nachten verbleven in juli 2023

8/10 – Goed

Cynthia

1 nacht verbleven in juli 2023

8/10 – Goed

Ralph

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort while remodeling
The hotel was in the midst of remodeling so all could not be as positive as previous stays. Because of this we had a second floor room which was a problem carrying suitcases up and down stairs but things like that will happen. The staff did all they could to make our stay as comfortable as possible.
2 nachten verbleven in juni 2023
Reactie van AL op 10 apr 2024
thank you for understanding our situation looking forward to host you again. Thank you for the feedback have a blessed day

4/10 – Matig

Rhonda

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was not made aware of the remodeling when reserved my room. The first room they sent me to was dirty. Beds weren't made. So went to another room. It was clean but had a hatd time with key cards to work. When returning later that evening again key cards would not work. Had to go back to front desk for new cards. Would not stay here again. The whole first floor was being remodeled. So you had to stay on 2nd floor. They should have let me know about the remodeling and i could have decided if i wanted to book there or not. I was in town for a college graduation so it wasn't a good thing.
1 nacht verbleven in mei 2023
Reactie van AL op 21 mei 2023
We apologize for any inconvenience. Yes we are currently under renovation and should be finished by middle of June. We hope you consider staying with us for your future travel to Mayfield and give us another opportunity to provide a better accommodations. We appreciate your business and have a blessed day.

4/10 – Matig

William

2 nachten verbleven in mei 2023
Reactie van Al op 21 mei 2023
Thank you for your feedback. Have a great day.

6/10 – Redelijk

Michele

Positief: Comfort kamer
1 nacht verbleven in mei 2023
Reactie van AL op 21 mei 2023
Thank you for your feedback. Have a blessed day.

10/10 – Uitstekend

Adeola

Positief: Netheid, personeel en service
Neatness
1 nacht verbleven in mei 2023
Reactie van Al op 21 mei 2023
Appreciate your feedback. Have a blessed day.

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and quiet.
2 nachten verbleven in april 2023
Reactie van AL op 21 mei 2023
Thank you for your feedback. Have a blessed day.

2/10 – Ontzettend slecht

Kathleen

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Stay away
TV didn’t work in room or lobby. No coffee and nobody available to fix it. Waited at front desk 35 minutes to checkout. Service was terrible!
1 nacht verbleven in april 2023
Reactie van Al op 21 mei 2023
We apologize for any inconvenience, We will look into this matter and address it directly. Have a blessed day.

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In town for a funeral. The hotel was a mess and under construction/renovation. It should not have been opened to paying guests. Dust everywhere. Terrible
2 nachten verbleven in april 2023
Reactie van Al op 5 apr 2023
Apologise for any inconvenience during your visit to Mayfield. Our property is going through a Major Renovations so we can provide our future guest with a better product and amenities. We hope you reconsider us during your future visits to Mayfield and give us another opportunity to provide you with better service. Have a blessed day.