Lodges à Maun

« WILL NOT HONOR YOUR RESERVATION. A member of my party arrived on the check in date with the confirmation from Hotels.com. The concierge informed them there was no record of the reservation and that the KESMO LODGE DOES NOT WORK WITH HOTELS.COM. Hotels.com worked with me to resolve the issue, but the Kesmo Lodge was completely absent and not part of the solution. »

« Staffing was a major issue. There was a cleaner there when we got there and didn’t seem to have any information about us coming. The rooms weee clean but little things were broken (tv remote). When we tried to leave the next morning, there was absolutely no staff around and we couldn’t get out of the gate. It took us 10 minutes to figure out how to get out of the grounds. No communication from anyone. It would be a great little spot to stay if there was a bit better service. »

« A fabulous place with the most friendly and accommodating staff. Nothing was too much trouble. Our guide was the most knowledgeable man who knew the name of every bird and animal we saw. He could spot the smallest bird at the top of a tree whilst driving. He found us our first Leopard - amazing. My husband managed to lose his phone and the guide was able to track that in the bush as well!!! It was a long day with two drives and we were there for 5 nights which was maybe one too many. We have...