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Beschikbaarheid controleren

Beoordelingen van Star House

2.5 out of 5
Star House
Nasser Al Khorafi Street, Street 1 Building 28, Marsa Alam

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 2 van 3 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 3 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 3 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 3 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 3 beoordelingen" "

6,8/10

Netheid

8,0/10

Personeel en service

9,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Starhouse ist ein kleines Taucherhotel mit Tauchbasis. Khaled der Koch zaubert hervorragende Gerichte. Das Personal ist sehr freundlich und versucht allen Wünschen gerecht zu werden. Das Zimmer war groß und hatte ein sehr bequemes Bett. Badezimmer war klein, aber absolut ausreichend. Der Wasserdruck dürfte etwas stärker sein. Sauberkeit war gut. Alles in allem ein angenehmer Aufenthalt mit sehr gutem Preis- Leistungsverhältnis.
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Christian, Bochum

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like sometimes before, I enjoyed the time in Marsa Alam at Star House Hotel. Quiet! Only 20 rooms. Big rooms. The Staff is like familily, we enjoyed to talk a lot. Khaled made nice food. The rooms, I think about the other comment: if you need a sheet, if you want something, you can ask and it will be done. I needed more towels because of long hair. No problem. I got more than enough. I was freezing and asked for a big warm cover. No problem Next time I will come with some friends to dive. There is also a dive center in the hotel. Cu in February again.
1 nacht verbleven in januari 2020

4/10 – Matig

Federico

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Recommended
Cleaniness of the room was not good. No sheets and blankets had stains
2 nachten verbleven in januari 2020
Reactie van Emad Tadros op 10 jan 2020
Dear Federico, This is Emad, the General Manager of Sharkparadise. Thank you for your feedback and on behalf of Sharkparadise family, I apologize for the bad experience you had during your stay in Sharkparadise. Your notes will be well taken into consideration. The housekeeping staff should be at your service and providing you your needs for the blankets or any other needs. While we totally understand that this goes without asking, our housekeeping and reception staff would have been able to provide you with all your needs in case you gave them a note about anything that you needed. Quality is a critical item on our list of services to be provided to our guests so I again apologize for the bad experience you had during your stay. And as further apology from our end, we are offering you and your group a free night on your next visit to Beachsafari along with a firm promise that everything will be well set and ready on your next visit. Again, thank you for your valuable feedback and we are looking forward to seeing you soon. Regards Emad