Hall

Avis sur Hyatt Regency Manila, City of Dreams

5 out of 5
Hyatt Regency Manila, City of Dreams
Belle Avenue, Entertainment City, Parañaque, Manila

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 631 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 246 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 73 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1000." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Francois O

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel hôtel.
Beau séjour. Grande chambre avec tout ce qu'il faut. Un peu isolé, les alentours ne tendent pas à nous laisser prendre une longue marche... mais c'est Manila, donc... Casino le fun; belle piscine. Détecteur de métal et garde armé à l'entrée.
Séjour de 1 nuit en septembre 2019
Réponse de Chana le 4 oct. 2019
Thank you for your rating and comments. We value your feedback as we continue to provide the quality of service excellence that Hyatt hotels worldwide are known for. We, the hotel team, take these to heart as we continue to find ways to further improve our property and the services we provide. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay at Hyatt COD Manila
Great service and good location
Séjour de 1 nuit en mai 2018
Réponse de Jose le 18 mai 2018
Thank you very much for your kind rating and comments. We look forward to welcoming you back.

8/10 Bien

JEAN PIERRE, STRASBOURG

Les points forts : Propreté et personnel et service
BON CHOIX À MANILLE
BON CHOIX À MANILLE BON CHOIX À MANILLE BON CHOIX À MANILLE BON CHOIX À MANILLE BON CHOIX À MANILLE BON CHOIX À MANILLE BON CHOIX À MANILLE
Séjour de 2 nuits en février 2018
Réponse de Jose le 8 mars 2018
Merci beaucoup pour votre appréciation et vos commentaires.

10/10 Excellent

Keith

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024

10/10 Excellent

MASAHIDE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
カジノもあって夜でも遊べる
Séjour de 1 nuit en mai 2024

10/10 Excellent

Teofilo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved staying at hyatt properties whever i travel.
Séjour de 1 nuit en mai 2024

8/10 Bien

hiroshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
チェックイン、アウトがスムーズです。部屋はとても綺麗です。カジノホテルなのでセキュリティは安全です。 エレベーターが二ヶ所に有り私が宿泊した部屋が反対側の棟でしたのでプールに行く時にエレベーターを乗り換えるのが不便でした。
Séjour de 3 nuits en mai 2024

8/10 Bien

Aileen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is perfect place if you want to “climatize” coming from North America to humidity. Staff are really friendly and welcoming. Food/buffet has great selection. Shopping mall is next to the hotel. I just have to slashed one star from the over all rating. If you are sensitive to cigarette smell/ smoking, not for you. That’s from the casino downstairs. The floor we were in and the rooms smell acetone or fresh lacquer. But, definitely will be coming back!
Séjour de 2 nuits en mai 2024

8/10 Bien

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful pool
Séjour de 1 nuit en avril 2024

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff
Séjour de 1 nuit en mars 2024

10/10 Excellent

Miraquel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024

10/10 Excellent

Monique

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoy my stay! The deluxe room was super spacious and I love the complimentary mini bar item! Loved the convenience of the restaurants and shopping on site plus the mall is across the street, easy to walk to with more restaurants and shopping options! Staff was very friendly! And the casino was fun! Enjoy it! I will definitely return!
Séjour de 1 nuit en avril 2024

10/10 Excellent

MASAHIDE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
空港から近く朝夕の大渋滞を回避してホテルまでいけます。隣接するショッピングモールや有名レストラン、そしてカジノ。昔からの繁華街にも車で近く。滞在するには良いホテルです。
Séjour de 2 nuits en avril 2024

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 4 nuits en avril 2024

10/10 Excellent

Martin, Botanic Ridge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Rozita

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They had a great service and all staff were awesome too. 😊
Séjour de 2 nuits en avril 2024

10/10 Excellent

Gunji, kitakyusyu yahatanishi

Séjour de 2 nuits en avril 2024

10/10 Excellent

Nigel, San Clemente

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here many times and it is always wonderful! The staff make the difference but the whole hotel and the setting in City of Dreams is fantastic. I cannot say enough good things about the kindness and attentiveness of the staff - especially the whole staff of the lounge and Ms Melody in particular.
Séjour de 1 nuit en avril 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates, particularly Melody, will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about your Regency Club Lounge experience.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing
Séjour de 2 nuits en avril 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Teofilo

Séjour de 3 nuits en avril 2024

10/10 Excellent

Mary Ann, Pomona

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love their rooms.
Séjour de 5 nuits en avril 2024

10/10 Excellent

Emily, Los Angeles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property. Great check-in staff. Convenient location.
Séjour de 1 nuit en mars 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 Bien

EMILIE

Séjour de 1 nuit en janvier 2024

8/10 Bien

Filmer Catalino V

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Derek

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
City of dreaMs parking garage so far. Wiss had its own parking otherwise great place to stay
Séjour de 1 nuit en mars 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for taking the time to share your most recent experience during your stay with us. While the carpark building is the only parking facility shared by the entire City of Dreams complex, a complimentary shuttle service may be availed at the ground level for guests’ convenience. Again, thank you for your ratings, your positive feedback will definitely help us further improve the quality of our product and services.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Virginia, Martinsville

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and looks new and very convenient to store and restaurant.
Séjour de 2 nuits en mars 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome staff and service
Séjour de 1 nuit en mars 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Solito

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean nice staff
Séjour de 4 nuits en mars 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

MARY ANN, CERRITOS

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It feels so homey, exceptional place to unwind
Séjour de 1 nuit en mars 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

6/10 Satisfaisant

Phoebe

Séjour de 4 nuits en février 2024

8/10 Bien

Evalyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accessibility to restaurants and shopping.
Séjour de 1 nuit en janvier 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 Bien

Cynthia A.

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

masami

満足して帰宅できました
Séjour de 5 nuits en mars 2024
Réponse de Steve Sasso le 15 avr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Rommelito

Séjour de 1 nuit en mars 2024

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

10/10 Excellent

Rey, La Habra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff!
Séjour de 1 nuit en mars 2024
Réponse de Steve Sasso le 9 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the associates and their level of service. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

MARY ANN, CERRITOS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff are respectful, facility is clean and fragrant. Excellent housekeeping. Will come back again.
Séjour de 5 nuits en février 2024
Réponse de Steve Sasso le 9 mars 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Tohru

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
最高です。
Séjour de 1 nuit en février 2024
Réponse de Steve Sasso le 9 mars 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel. We are very much delighted by your feedback.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed as part of the club package and service was great
Séjour de 1 nuit en mars 2024
Réponse de Steve Sasso le 2 mars 2024
Warm greetings from Hyatt Regency Manila, City of Dreams!Thank you very much for taking the time to share your experience during your stay with us. It is a delight to hear that you had wonderful time together here at Hyatt.I look forward to welcoming you on your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 Bien

Tarjei Raeder

Séjour de 1 nuit en février 2024

8/10 Bien

Myrna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
awesome!
Séjour de 1 nuit en février 2024
Réponse de Steve Sasso le 2 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff attentive to any requests ensuring our stay was very enjoyable
Séjour de 3 nuits en février 2024
Réponse de Steve Sasso le 2 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel associates. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

YEONG JU

very good
There was nothing uncomfortable during my stay at the hotel It was very well maintained and clean. Thank you for all the staff being kind.
Séjour de 9 nuits en janvier 2024
Réponse de Steve Sasso le 2 mars 2024
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about the facilities and the stay atmosphere.We appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

May

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is great, room is great and dining options too. As expected, everything else is smoky. We enjoyed our short casino time!
Séjour de 1 nuit en février 2024

10/10 Excellent

TADAHIRO

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
all good
Séjour de 3 nuits en février 2024
Réponse de Steve Sasso le 2 mars 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

akira

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024

10/10 Excellent

Lea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couldn’t swim at 2nd attached pool
Only issue was a guard greeted me going to another pool and they would not let me swim there. I felt singled out.
Séjour de 4 nuits en février 2024
Réponse de Steve Sasso le 2 mars 2024
Warm greetings from Hyatt Regency, City of Dreams Manila!We sincerely apologize for the recent experience you encountered during your stay. We hope that you were able to send us also your feedback through our Guest Satisfaction Survey in order to address this more properly. We will look into this and cascade it to our team.We hope that you will give us another opportunity to be of service to you.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 Excellent

Raven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very friendly. My experience was excellent. I felt safe and the property was very clean.
Séjour de 1 nuit en février 2024
Réponse de Steve Sasso le 2 mars 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel and our associates. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams