Madrisella-skilift

Prima in contact, behulpzaam en vriendelijk, geen aandachtspunten

Perfect place for a family ski holiday! We were lucky to have our room ready at 11am already. Nice and friendly staff during check-in and great support to unpack and park the car. Great room with a lot of storage and proper beds. Also the treatments in the spa were good for both adults as teens. It is paradise for children (especially the pool with water slides) and that means happy parents as well. The only thing that we could not appreciate is that obviously guests find it normal to act ridiculous to get in the shuttletrain to the cable cars in the morning. They even did not pay attention to smaller children which almost felt on the floor! Furthermore we found it a bit weird that guests are walking in the restaurant with bathrobe and fitflops and children in pyjamas and even barefoot . From an hygienic point of view something we could not appreciate as well. But it is not the hotel or staff to blame but common sense of the guests