Een buitenzwembad, open van 12.00 uur tot 20.00 uur, en ligstoelen

Beoordelingen van Gran View Apartments

4 out of 5
Gran View Apartments
C/ Gran Vía 48, Madrid, Madrid

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 414 van 594 beoordelingen" "
Gastenscore: 8 - Goed. 118 van 594 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 594 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 594 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 594 beoordelingen" "

9,0/10

Netheid

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Petrus

7 nachten verbleven in maart 2024

6/10 – Redelijk

Nabil

Zakenreiziger
Positief: Netheid, comfort kamer
3 nachten verbleven in november 2023
Reactie van Daniela and all the team of Gran View Apartments. op 16 nov 2023
Dear Nabil:Thank you for your review.We are glad to hear that you enjoyed your stay at Gran View Apartments.We hope to have you staying with us again. Best regards,

10/10 – Uitstekend

Cornelia Antonia Petronella Adriana

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig appartement op een geweldige locatie
3 nachten verbleven in april 2023
Reactie van Reydel-Reception op 8 jun 2023
Dear Cornelia,We are glad to read that you really enjoyed our unbeatable location to visit the wonders of Madrid. We are lokking forward to having you again next time. Kind regards from all of the team.

10/10 – Uitstekend

Freddy

Reisde met familie
Positief: Netheid, comfort kamer
Prachtig ruim appartement
Prachtig en zeer ruim appartement in het hartje van Madrid. Aan de straatkant is dan natuurlijk wel wat meer lawaai te horen maar dit was in ons geval niet storend. Zeer vriendelijk en behulpzaam personeel aan de receptie.
3 nachten verbleven in april 2023
Reactie van Frontdesk op 19 apr 2023
Thank you

10/10 – Uitstekend

Nese

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Alles is op loopafstand te doen!! İdeaal voor een stedentrip
2 nachten verbleven in februari 2023
Reactie van Daniela and all the team of Gran View Apartments. op 9 feb 2023
Dear Nese:Thank you for your review. We are glad to know that you enjoyed your stay with us. We hope to see you back soon. Best regards,

8/10 – Goed

Fenne

Zakenreiziger
Positief: Netheid, comfort kamer
Perfect location
Nice apartment at a perfect location! Apartment self is a little dated (could be improved with minimal effort only!)
3 nachten verbleven in januari 2023
Reactie van ana op 29 jan 2023
Dear Fenne,Thank you for the review, hope to see you soon again.RegardsAna

8/10 – Goed

Jozefa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Het is erg fijn om meteen in het bruisende leven te stappen. Prettige locatie en vriendelijk personeel Het uitzicht is helaas niet erg mooi, de achterkant van gebouwen en de was van andere mensen zie je. Het geluid van sirenes van ambulance /politie in de nacht is goed hoorbaar
2 nachten verbleven in december 2021
Reactie van Carlos Alonso - General Manager op 23 dec 2021
Dear Jozefa. Please forgive me for replying in English, but my Dutch is not great. Thank you very much for your review and sharing your experience with everyone. I am glad you enjoyed the location and like the service of our staff. Unfortunately being in one of the bussiest streets in Madrid can make it a little noisy some times althoug our windows are double glassed. We hope to see you again soon. Merry Christmas. Carlos Alonso General Manager

8/10 – Goed

Jeroen

Positief: Netheid, comfort kamer
8 nachten verbleven in juni 2021
Reactie van Carlos Alonso - Director op 6 jul 2021
Dear Jeroen. We are pleased that you liked your stay at Gran View Apartments and we thank you for sharing your feedback with us. We hope to see you again very soon. Kindest regards, Carlos and all the Gran View Apartments Team

10/10 – Uitstekend

Samuel

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Totally recommended, I would return without doubt.
3 nachten verbleven in april 2024

8/10 – Goed

Court

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Overall, everything was great. The view was incredible as we were on the 11th floor. The metro was only 2 minutes away. The staff was always there and very helpful and friendly. The grocery was at the bottom of the building. Plenty of restaurants and cafes nearby. Right in hustle and bustle of a big city but our room was very quiet at night. Negatives were the bathroom and appliances in the kitchen. The water took too long to heat up in the shower and didn't love that type of shower. It wasn't clear on how to operate the microwave/oven. Had to Google it. The dryer never really dried our clothes. Couldn't really figure out how it was supposed to work. Overall, I'd probably stay again.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Ernesto, Portland

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
The bathroom drying rack was not working; we informed the front desk, and the maintenance person promptly came to fix it but left his tools in the apartment, returning just before our check-out time to fix it. There were hairs all over the bathroom and living room, indicating that the rooms were not cleaned properly prior to our arrival.
3 nachten verbleven in april 2024
Reactie van Daniela and all the Gran View Apartments team. op 26 apr 2024
Dear Ernesto:First of all thank you for taking the time to leave us a comment.Thorough cleaning is mandatory at Gran View Apartments and we follow very strict protocols to ensure satisfactory hygiene and cleanliness of our property. In the future, we strongly recommend that you contact our reception if you notice any accidents in the cleaning area, this will enable us to inform our cleaning managers of your findings.We hope you give us another opportunity to show you that we have improve. Best regards,

10/10 – Uitstekend

Kristabelle, Tustin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed this property. It’s right on Gran Via, walkable to a lot of shops, Plaza Mayor, the metro and also taxis and the Big Red Bus stops right in front of the hotel as well. There is a grocery store around the corner, Starbucks down the street as well. The room itself was clean and modern. There’s a washer (no dryer), AC, pull out couch, fridge and a full kitchen with all appliances included. If you want the room cleaned, you do have to tell the front desk and it’s 20 euros each time. (You can ask for more towels etc.. ) there’s also a rooftop bar, a pool and gym which is nice. Since you’re in the busy area of Madrid it is loud and you can hear a lot of outside noise and walls are thin as well.
3 nachten verbleven in april 2024
Reactie van Daniela and all the team of Gran View Apartments. op 25 apr 2024
Dear Jeff:First of all thank you for you review.We are so happy to read you found our hotel to be at a convenient location during your visit to Madrid.Also thank you for the wonderful description of the apartment we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious apartments and we are really happy to know you liked yours so much.We regret that the opening hours of the pool did not meet your expectations.We hope to see you back soon.Best regards,

10/10 – Uitstekend

Heather

Positief: Netheid, staat van de accommodatie en faciliteiten
On gran via therefore able to hear city noises all night however hotel was clean, rooms spacious , rooftop bar a treat
1 nacht verbleven in april 2024

10/10 – Uitstekend

Alisa

Positief: Netheid, staat van de accommodatie en faciliteiten
This is a very nice property
3 nachten verbleven in april 2024
Reactie van Daniela and all the team of Gran View Apartments. op 25 apr 2024
Dear Alisa:First of all thank you for you review.Thank you for the wonderful description of the apartment we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious apartments and we are really happy to know you liked yours so much.We hope to see you back soon.Best regards,

10/10 – Uitstekend

Ana Madrigal

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Ana,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regards,Boris

10/10 – Uitstekend

Mary Ann

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay here. Staff are friendly and property is clean. Convenient to everything from shopping, theatres, restaurants, transportation and even a grocery store in the same location. Tends to be very busy with people but safe.
4 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Mary Ann,Thank you for taking the time to rate Gran View Apartments Madrid. Your feedback is very important to us and we are glad to hear that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 – Uitstekend

Sergey

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location is great. Rooms were nice. Rooftop bar. Lots of nightlife activity. Close to almost everything.
3 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Sergey,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

6/10 – Redelijk

Pascale Jeanne

Reisde met familie
Positief: Voorzieningen
Très bel appartement mais impossible de dormir tellement la localisation de l'hôtel est peuplée de voitures, de camions poubelle, de livraison etc. Je précise que nous l'avions pourtant pas une chambre donnant sur l'avenue: 3 nuits blanches!
3 nachten verbleven in april 2024
Reactie van Daniela and all the Gran View Apartments team. op 26 apr 2024
Dear Pascale:First of all thank you for taking the time to leave us a comment. We understand your preference for quieter accommodation. However, our aim is to offer all our guests a splendid holiday with the option of evening entertainment and we strive to combine attractions for action seekers with a well organised layout of our accommodation facilities to ensure those guests who prefer to relax are able to do so.We apologize for any inconvenience that you had during your stay with us. We hope you give us another opportunity to show you that we have improve. Best regards,

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente y muy cómodo el apartamento
2 nachten verbleven in april 2024
Reactie van Boris op 19 apr 2024
Estimado Carlos,En primer lugar, nos gustaría agradecerle su valoración tan positiva de su reciente estancia en Gran View Apartments Madrid. Nos alegra saber que pudimos cumplir con sus expectativas.En nombre de todo nuestro equipo, esperaremos con ganas su regreso. Por favor, no dude en contactarnos si necesita que le ayudemos en hacer de su próxima estancia, una experiencia memorable.Saludos,Boris

10/10 – Uitstekend

Scott, Richfield

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was sooo convenient to sightseeing, shopping, restaurants, and public transportation (actually out the front door to the left and right). Well maintained and the front desk was very helpful as well. The rooftop was a nice spot to see the sunset as well.
5 nachten verbleven in april 2024
Reactie van Daniela and all the Gran View Apartments team op 25 apr 2024
Dear Scott:Thank you for your kind words about the location of Gran View Apartments. Truly, our hotel is located in an unbeatable area that allows guests to enjoy all the center of Madrid.We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our accommodation's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.We hope to see you back soon.Best regards,

10/10 – Uitstekend

David, woodstock

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place
5 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear David,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regards,Boris

8/10 – Goed

Jeffrey

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The apartment is a wonderful location and a haven in the middle of Madrid. The outside deck is a great place to relax and take a few minutes away from sightseeing. The furniture was old and the couch in particular not in good shape. I also had to buy my own dish soap which seemed odd. Overall, I would recommend these apartment for the location and the extra space. I also enjoyed the gym and the upstairs bar
6 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Jeffrey,We would like to thank you for sharing your feedback on your recent stay at Gran View Apartments Madrid. We are delighted that you enjoyed your stay and agree that our attentive staff plays a key role in the overall experience of our guests. The entire team works hard to provide high-quality service and a unique and unforgettable experience.We hope to welcome you back to our hotel in the near future for yet another great stay.Kind regards,Boris

8/10 – Goed

Azin

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Azin,Thank you for taking the time to rate Gran View Apartments Madrid. Your feedback is very important to us and we are glad to hear that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 – Uitstekend

Karteek

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is centrally located in Gran Via district with plenty of shopping, dining options. Apartments are very well maintained. Top stairs patio gives excellent 360 degrees view of the city. Staff could have been friendlier. They barely smile or wish you.
3 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Karteek,We would like to thank you for sharing your feedback on your recent stay at Gran View Apartments Madrid. We are delighted that you enjoyed your stay and agree that our attentive staff plays a key role in the overall experience of our guests. The entire team works hard to provide high-quality service and a unique and unforgettable experience.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 – Uitstekend

Viktorija

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Perfect stay
3 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Viktorija,First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 – Uitstekend

Silvia

Positief: Netheid, staat van de accommodatie en faciliteiten
We loved the location and the friendly staff. Perfect play to stay for first timers to Madrid. So many restaurant and shopping choices near by. The location is great to get to any of the trendy and historic places in the centre of Madrid. Theres a rooftop with the most beautiful views that there’s no need to visit any other. The only thing i would give it a lower rating are the sofa beds that are very uncomfortable.
6 nachten verbleven in april 2024
Reactie van Boris op 19 apr 2024
Dear Silvia, First, we would like to thank you for your positive review of your recent stay at Gran View Apartments Madrid. We are glad to hear that we were able to meet your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable. Kind regards, Boris

10/10 – Uitstekend

SALOMON

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Súper buena opción para alojarse y el personal muy amable. Está muy bien ubicado y es moderno, limpio. Nos gustó mucho nuestra estadía en este lugar!!!
4 nachten verbleven in april 2024
Reactie van Daniela y todo el equipo de Gran View Apartments op 10 apr 2024
Estimado Salomon:Le agradecemos sus amables palabras sobre la ubicación de Gran View Apartments. Verdaderamente, nuestro hotel está situado en una zona inmejorable que permite a los huéspedes disfrutar de todo el centro de Madrid. Apreciamos sus encantadoras palabras con respecto a nuestro personal. Su amabilidad y gentileza son, sin duda, uno de los principales activos de nuestro alojamiento.Esperamos tenerles otra vez alojados con nosotros.Reciba un cordial saludo,

10/10 – Uitstekend

Alonso

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Super spacious Apartment in excellent conditions and nice interiorism
3 nachten verbleven in maart 2024
Reactie van Daniela and all the team of Gran View Apartments. op 10 apr 2024
Dear Alonso:Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guest stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests overall holiday experience, we are therefore very pleased to read that you were satisfied with yours.We hope to see you back soon. Kind regards,

10/10 – Uitstekend

claudia

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ubicacion excelente
4 nachten verbleven in maart 2024
Reactie van Daniela y todo el equipo de Gran View Apartments. op 10 apr 2024
Estimada Claudia:Muchas gracias por su comentario y valoración.Estamos contentos de leer que para usted la ubicación de Gran View Apartments fue ideal en su visita a Madrid.Esperamos tenerles nuevamente alojados con nosotros. Reciba un cordial saludo.

10/10 – Uitstekend

emily, miami

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice apt very profesional customet serbive
3 nachten verbleven in april 2024
Reactie van Boris op 20 apr 2024
Dear Emily,We would like to thank you for sharing your feedback on your recent stay at Gran View Apartments Madrid. We are delighted that you enjoyed your stay and agree that our attentive staff plays a key role in the overall experience of our guests. The entire team works hard to provide high-quality service and a unique and unforgettable experience.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

8/10 – Goed

Avril

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Great apartment in central location. Not luxury, but comfortable and clean. Gorgeous views and nice roof top terrace.
3 nachten verbleven in april 2024
Reactie van Álvaro op 11 apr 2024
Thank your description of the apartment we accommodated you in Madrid during your stay,we are glads you liked it and thast you find our location convinient for your stay.

8/10 – Goed

Ann

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Spacious high quality apartment in a great location almoat like Times Square in NYC. The only downside is street noise on Saturday night.
3 nachten verbleven in maart 2024
Reactie van Álvaro op 11 apr 2024
Thank you for the wonderful description of the apartment we accommodated you in Madrid during your stay,we are glad also that you find great our location

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent location
3 nachten verbleven in april 2024
Reactie van Álvaro op 11 apr 2024
Gracias por su opinión. Nos alegra que nuestra ubicación haya sido conveniente para sus vacaciones y que haya disfrutado.

10/10 – Uitstekend

Samir

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check-in was easy, the apartment was very clean, the location was perfect and the staff is very friendly. Would definitely stay there again.
2 nachten verbleven in maart 2024
Reactie van Álvaro op 11 apr 2024
We are very happy to read that you were able to experience so good sensations with us. Thank you

10/10 – Uitstekend

German

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
excelente
2 nachten verbleven in maart 2024
Reactie van Álvaro op 11 apr 2024
Thank you for your opinion. We are glad that you liked your experience with us.

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in maart 2024
Reactie van Álvaro op 11 apr 2024
Gracias por su opinión. Nos alegra mucho saber que su estancia con nosotros resultó excelente

8/10 – Goed

Tracey

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen
Great area and nice room decor. The location is very walkable with shopping, restaurants and attractions nearby.
2 nachten verbleven in april 2024
Reactie van Álvaro op 11 apr 2024
We are very pleased to read that you did like the apartment we accommodated you in and you find our location perfect for your stay in Madrid

10/10 – Uitstekend

shefali

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Very comfortable! Nice to have a kitchen and a living room. Very centrally located. The only down side was the shower- not rim so the whole bathroom was wet after a shower. Otherwise, we loved the location, faculties, and rooftop
3 nachten verbleven in maart 2024
Reactie van Boris op 2 apr 2024
Hi Shefali,Thank you for taking the time to rate Gran View Apartments Madrid. Your feedback is very important to us and we are glad to hear that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

6/10 – Redelijk

judimith

Negatief: Netheid, staat van de accommodatie en faciliteiten
11 nachten verbleven in maart 2024
Reactie van Daniela y todo el equipo de Gran View Apartments. op 11 apr 2024
Estimada Judimith:Gracias por su valoración. Esperamos que todo haya sido de su agrado durante su estancia y que se vuelva a alojar con nosotros.Reciba un cordial saludo.

10/10 – Uitstekend

Francisco

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Boris op 2 apr 2024
Hi Francisco,Thank you for taking the time to rate Gran View Apartments Madrid. Your feedback is very important to us and we are glad to hear that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable.Kind regards,Boris

10/10 – Uitstekend

Jose gerardo

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Daniela y todo el equipo de Gran View Apartments. op 28 mrt 2024
Estimado Jose Gerardo:Gracias por su valoración.Nos complace saber que ha tenido una buena estancia en Gran View Apartments.Esperamos tenerle nuevamente alojado con nosotros. Un saludo.

10/10 – Uitstekend

Mark

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location
8 nachten verbleven in maart 2024
Reactie van Daniela and all the team of Gran View Apartments. op 28 mrt 2024
Dear Mark.Thank you for your review. We are happy to know that you enjoyed your stay with us. Thank you for your kind words about the location of Gran View Apartments. Truly, our hotel is located in an unbeatable area that allows guests to enjoy all the center of Madrid.Best regards,

6/10 – Redelijk

dawei

2 nachten verbleven in maart 2024
Reactie van Daniela y todo el equipo de Gran View Apartments. op 11 apr 2024
Estimada Dawei:Gracias por su valoración. Esperamos que todo haya sido de su agrado durante su estancia y que se vuelva a alojar con nosotros.Reciba un cordial saludo.

10/10 – Uitstekend

Shoko

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was at center of Madrid. It was so convenience and clean.
1 nacht verbleven in maart 2024
Reactie van Daniela and all the team of Gran View Apartments. op 28 mrt 2024
Dear Shoko:Thank you for your review and for your kind words about the location of Gran View Apartments. Truly, our hotel is located in an unbeatable area that allows guests to enjoy all the center of Madrid. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in Gran View Apartments, our housekeeping staff undertakes a thorough cleaning of our installations and apartments on a daily basis. Hope to see you back soon.Best regards,

8/10 – Goed

Getuard

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The appartement on the 2nd floor are too noisy
4 nachten verbleven in maart 2024
Reactie van Daniela and all the team of Gran View Apartments. op 28 mrt 2024
Dear Getuard:Thank you for your review.We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We apologize for any incovenience you past during your stay and be sure we will keep working to improve.Best regards,

10/10 – Uitstekend

Shoko

1 nacht verbleven in maart 2024
Reactie van Álvaro op 11 apr 2024
Thank you for your opinion. We are glad that you liked your experience with us.

6/10 – Redelijk

Rodolfo

Positief: Netheid, staat van de accommodatie en faciliteiten
La propiedad está muy buena. Pero la atención al cliente está fatal. Nosotros estuvimos toda la estancia sin poder usar el microondas y el dishwasher. Estuvimos llamando en varias ocasiones para que nos arreglaran el problema y nunca fueron al apartamento. Es una lástima porque el lugar está muy bueno.
7 nachten verbleven in maart 2024
Reactie van Daniela y todo el equipo de Gran View Apartments. op 18 mrt 2024
Estimado Rodolfo:Antes que nada, gracias por su comentario. Adicionalmente, sentimos que tuviera algún inconveniente con la ducha y el baño en su apartamento. Para una futura ocasión, por favor no dude en avisarnos de cualquier imperfección para que podamos solventarlo de manera rápida y eficiente. Reciba un cordial saludo.

8/10 – Goed

PIETRO

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Struttura nuova, curata e centralissima, perfetta per visitare Madrid.
3 nachten verbleven in maart 2024
Reactie van Daniela and all the team of Gran View Apartments. op 18 mrt 2024
Hello Pietro:First of all thank you for your review.We are glad to know that you enjoy and had a good stay with us at Gran View Apartments.We hope to see you back soon.Best regards

10/10 – Uitstekend

Lauren

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Recepción op 8 mrt 2024
Le agradecemos sus amables palabras sobre la ubicación de Gran View Apartments. Verdaderamente, nuestro hotel está situado en una zona inmejorable que permite a los huéspedes disfrutar de todo el centro de Madrid.

10/10 – Uitstekend

Sarka

Positief: Netheid, staat van de accommodatie en faciliteiten
We’ve enjoyed our stay in the apartment. The staff has been super friendly and very accommodating. The apartment itself is perfectly located and makes moving around the city super easy. :)
1 nacht verbleven in februari 2024
Reactie van Frontdesk op 8 mrt 2024
Thank you also for mentioning how pleased you were with our complimentary WIFI service as we appreciate how important this aspect is for many of our guests these days for communication benefits.