Lobby

Beoordelingen van Fig Tree Camp

4 out of 5
Fig Tree Camp
Mara Mara Road, Talek, Maasai Mara

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 10 van 13 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 13 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 13 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 13 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 13 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

10/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Fu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
extend the hot water time
3 nachten verbleven in februari 2024

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
EXCELENTE
excelente , hotel increíble , ubicado dentro de la reserva , contacto con toda la naturaleza , el personal súper amable, capacitado , los alimentos muy bien, en general la mejor experiencia , súper recomendado
3 nachten verbleven in december 2023

10/10 – Uitstekend

Nikita

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

bridget

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Cecilia

1 nacht verbleven in november 2022

10/10 – Uitstekend

Alexander, Eastport

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely fantastic experience! Staff went above and beyond to help me…amenities were excellent and game drives phenomenal…Absolutely would recommend!
5 nachten verbleven in januari 2022
Reactie van GRM op 25 jan 2022
Hi Alexander, Greetings of the day! Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit. Thank you. Kind regards, Team - Guest Relations

8/10 – Goed

Adam

1 nacht verbleven in oktober 2021
Reactie van GM op 12 okt 2021
Dear Guest, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Kind regards, General Manager

8/10 – Goed

Moshe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van GM op 2 okt 2021
Dear Guest, Thank you for choosing to visit at FigTree Camp Masai Mara. We have well noted and appreciated your lovely rating! Looking forward to welcoming you back soon. With best regards, General Manager

10/10 – Uitstekend

GUILHERME

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo custo benefício
Muito bom o hotel perto dos Safáris. A tenda é excelente. Funcionários muito atenciosos
2 nachten verbleven in september 2021
Reactie van GM op 28 sep 2021
Dear Guest, Many thanks for taking the time to share with us your rating on your FigTree Camp experience. Look forward to your future visits! Best regards, General Manager

6/10 – Redelijk

Mohamed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
The hotel was good , tent was nice , people were so friendly especially Paul and Jackson the chefs , however the food variety and quality was not so good
3 nachten verbleven in augustus 2021
Reactie van GM op 1 sep 2021
Dear Guest, Thank you for taking the time to share your feedback and for having stayed at FigTree Camp. We are happy to learn that you overall had a comfortable stay and that most of our services and facilities were to your satisfaction. We however, also realize that there is scope for improvement and have already taken up your feedback with my team for corrective action. Thank you once again and we look forward to the opportunity of welcoming you back to FigTree Camp. Thanks & Regards, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
1 nacht verbleven in juli 2021
Reactie van GM op 16 jul 2021
Dear Guest, Many thanks for taking the time to share with us your rating on your FigTree Camp experience. Look forward to your future visits! Best regards, General Manager

10/10 – Uitstekend

Hayden

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Mara Getaway
I had some trouble with my park entrance fee, but Kerore, the manager, smoothed everything over and ensured that my stay was wonderful! Danson made daily cocktail specials and Daniel, the chef, was accommodating of special dietary needs and was eager to present us with delicious food that would fuel us for our game drives. Jonathan was our driver, and he was knowledgeable, safe, curious and kind. It was a fantastic experience for my group of friends while we re-connected.
2 nachten verbleven in juni 2021
Reactie van GM op 26 jun 2021
Dear Hyden, We appreciate knowing we could make your experience at FigTree a happy one. Our endeavour at the hotel is to provide best-in-class service to our guests and we are glad to learn that we lived up to your expectations. We look forward to the pleasure of your continued visits. Thanks & Regards, General Manager

10/10 – Uitstekend

Daniela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing safari camp in the Mara
Beautiful spot at one with nature with hippos right outside our tent, incredibly attentive staff and incredible game drives. Nice pool area.Wifi is good when it's on at lunchtime a s dinner time. Vegetarian options are also very good.
2 nachten verbleven in juni 2021
Reactie van GM op 25 jun 2021
Dear Guest, Thank you for taking the time to post this review about your experience with us at FigTree Camp Masaai Mara. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been passed on to the teams for whom they will be a tremendous source of inspiration. Looking forward to welcome you back. Thank you. Warm Regards General Manager