Vind je ideale hotel in Lyons

'Staff was great and very helpful'

'Overall, stay was ok. Breakfast was NOT EDIBLE. Literally nothing was fresh or edible, including the watery waffle mix. Asked employees for help, a young man (probably 18) came to change the waffle mix but after 10 mins of waiting for him to bring fresh mix out we decided to just drive to the CFA for breakfast. Very disappointing since we were in a crunch for time and hadn't planned to drive offsite for breakfast! Do better Hilton. First room we were given had a mattress pad being used instead...

'Everything was good except for the pet fee I had to pay. When I got the room, I specifically said pet friendly. That fee should have been included in the payment instead of hitting me with it at check in.'

'Good'

'Don't. Just don't. The pool is empty. Staff won't be in the office when it stine to check out and get your deposit back. No one is in the office after 11om in case you have issues. Got a room and no doorknob to bathroom, bathroom door wouldn't shut, showerhead was completely broken, water barely trickled out of broken showerhead and there was in unmistakable smell of mold in the room. When I told the office staff I was told the room had just been rented the night before and no one had...

'We saw bugs climbing on the wall, the room had a smell, the floors were really dirty too.'

'Nice hotel, clean & quite staff friendly'

'The staff was dressed in pajamas.... need I say more?? The room was decent for the price, but I did see one bug..... I understand that happens sometimes, but the staff's lack of professionalism caused the little things to stand out more. '