Kastelen in Luang Prabang

'I was extremely disappointed with this hotel - we checked out two days early. It is at best a 3 star hotel. Only stay if you get a cheap deal and don’t expect 5 star service or standards. The WiFi doesn’t work we had to use 5G We had to wake up the bar server twice, the first time Christmas songs were played (in March!!) and the second time it was silent and had absolutely no atmosphere. We paid extra for a riverside view to watch sunset, don’t bother - hoards to boats arrive outside the...

'A lovely stay, a bit out of town but the regular shuttle service and views make up for it. '

'Fabulous stay. The room was huge, comfortable, clean, and bright. The river view from the balcony was magical - one doesn’t even need a river cruise as the views from the room and Hotel itself are so good! The staff are excellent - they’re very well trained, polite, friendly, and efficient. Staff went over and above on many occasions and made the stay very enjoyable for us. The hotel is 5 minutes away from the main town centre and the hotel offers a free shuttle all day long to pick & drop. My...