Standaard kamer, 1 kingsize bed, kitchenette, aan de binnenplaats | Pillowtop-bedden, een bureau, een laptopwerkplek

Beoordelingen van SureStay Hotel by Best Western Santa Monica

2.5 out of 5
SureStay Hotel by Best Western Santa Monica
3102 Pico Blvd, Santa Monica, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 573 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 286 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Rowin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima accommodatie als je in de buurt van Santa Monica wilt verblijven! De ligging is goed en het hotel beschikt over 3 gebouwen met ieder eigen parkeerplaatsen. Verder zijn de kamers modern en goed onderhouden. Wel zijn de kamers een beetje gehorig. Het strand van Santa Monica ligt op ongeveer 10-15min rijden (Pico Blvd uitrijden). Ook is er een supermarkt aanwezig op 2min lopen afstand. Zijn er 4 nachten verbleven en overall een goede ervaring!
4 nachten verbleven in mei 2022
Reactie van Ron op 10 jun 2022
Beste Rowin, Bedankt voor de mooie complimenten over uw recente verblijf. We zijn blij dat je genoten hebt van je verblijf en we kijken ernaar uit je te zien wanneer je terugkeert naar Santa Monica. Vriendelijke groeten, SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Robert

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unique, 4 separate buildings facing street
1 nacht verbleven in mei 2024
Reactie van Ron op 25 mei 2024
Dear Robert,Thank you for the responding to the survey on your stay. We are pleased you enjoyed your stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Jackeline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Clean. Would rebook again!
3 nachten verbleven in februari 2024
Reactie van Ron op 25 mei 2024
Dear Jackeline,Thank you for responding to the survey on your recent stay. We are pleased your stay was an enjoyable one and we appreciate the nice comments regarding our staff. Thanks again and we'll see you soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

kamran

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didnt like the bfast options. No hot eggs or bacon? No thanks. But great area! Close to everything.
4 nachten verbleven in mei 2024
Reactie van Ron op 27 mei 2024
Dear kamran,Thank you for your comments on your recent stay. Due to limited kitchen facilities, we are unable to serve hot food or meat products. We apologize for the inconvenience.Sincerely,SureStay Hotel by Best Western Santa Monica

6/10 – Redelijk

Carrie

Reisde met een groep
Positief: Netheid
Breakfast is not good
1 nacht verbleven in mei 2024
Reactie van Ron op 20 mei 2024
Dear Carrie,Thank you for your response to the survey on your recent stay. We apologize if your stay did not meet your expectations. Due to limited kitchen facilities, we are unable to serve hot food or meat products. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

2/10 – Ontzettend slecht

Nathaniel

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I could hear people stomping around above me at all hours of each night. Never stayed at a property that was so noisy.
2 nachten verbleven in mei 2024
Reactie van Ron op 20 mei 2024
Dear Nathaniel,Thank you for your response to the survey on your recent stay. We apologize if your stay did not meet your expectations. As we have quiet hours posted, if a guest is making noise and the front desk is contacted we immediately contact the room and inform the guest of quiet hours. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Yvonne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is very close to Santa Monica beach so it was nice. The only thing is it’s on Pico Blvd so it can hear the traffic if someone speeds down the road at night.
6 nachten verbleven in mei 2024
Reactie van Ron op 20 mei 2024
Dear Yvonne,Thank you for your response to the survey on your recent stay. We apologize if you stay did not meet your expectations. It is possible to move a guest to a room farther back away from Pico Blvd. to minimize the noise. Our apologizes if we were not able to do so. Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr zufriedenstellend
5 nachten verbleven in mei 2024
Reactie van Ron op 14 mei 2024
Lieber Kevin,Vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt teilgenommen haben. Wir freuen uns, dass Sie mit Ihrer Zeit bei uns zufrieden waren und freuen uns über die positive Bewertung. Wir hoffen Sie wieder zu sehen.Beste grüße,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Yihang

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Hotel is safe, and is closed by Trader Joe.
Reactie van Ron op 12 mei 2024
Dear Yihang,Thank you for your complimentary comments regarding our location and safeness of our hotel. We agree, with Trader Joe's next door it is definitely an added bonus! We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tight parking
1 nacht verbleven in mei 2024
Reactie van Ron op 12 mei 2024
Dear Alan,Thank you for your comments on your recent stay, As parking is a premium in Santa Monica, we do have three (3) parking lots and overflow available next door. We apologize if you were not informed. Thank you again for staying with us.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Fernando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Keine weite Anreise vom Flughafen, nur 10 Fahrminuten zum Santa Monica Pier, Supermarkt nebenan, ausreichend Parkplätze vorhanden, gutes Frühstück, Personal sehr freundlich. Als Start für unsere Rundreise perfekt.
2 nachten verbleven in april 2024
Reactie van Ron op 12 mei 2024
Lieber Fernando,Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und freuen uns über die positiven Kommentare. Nochmals vielen Dank und wir hoffen, Sie wiederzusehen.Beste grüße,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Charles

2 nachten verbleven in april 2024
Reactie van Ron op 26 mei 2024
Dear Charles,Thank you for your response to the survey on your recent stay. We appreciate the positive assessment and we hope to see you again.Best regards,Surestay Hotel by Best Western Santa Monica

6/10 – Redelijk

Nathaniel

Negatief: Personeel en service
Staff at check in condescending and rude
1 nacht verbleven in april 2024
Reactie van Ron op 3 mei 2024
Dear Guest,We apologize if you were not treated in a warm and welcoming manner. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hay un supermercado a una calle. El desayuno es muy ligero.
4 nachten verbleven in april 2024
Reactie van Ron op 2 mei 2024
Hola Alejandro,Gracias por tomarse el tiempo de responder la encuesta sobre su reciente estadía. Nos complace que haya disfrutado de su estadía y agradecemos sus comentarios. Esperamos verte de nuevo.Atentamente,SureStay Hotel by Best Western Santa Mónica

4/10 – Matig

Yanna, Princeton

Reisde met een groep
My room was next to a back door that the personnel started using very early morning - closing the door produced significant noise waking me up. The room should not be used for guests. Further the location was inconvenient for me. We had to use taxi to gets to the bay where the restaurants are located. Breakfast was decent and appreciated.
1 nacht verbleven in april 2024
Reactie van Ron op 30 apr 2024
Dear Yanna,Thank you for your response to the survey on your recent stay. We apologize for the excessive noise due to your room location. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Dean G

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First an formost, the staff really gives a damn about you and your stay. There where three times I was assisted, small things, yet alll making you feel as if they are delighted that you are there. Second, the bed... I swear this is one of the softest and welcoming bed... slept so well. The property is clean. I suggest if you are there more than one day get a room in the courtyard. The kitcheneet was way more equipped than I expected and when I return (I will return) I expect to use it as there is a Trader Joes across the street. I also see the use of the courtyard that I did not expect. It was taken advantage of by a few other travellers and its almost a stay cation spot with options. This place is a goldmine, perfect for what I needed and even more perfect for what I am planning in the future!!
2 nachten verbleven in april 2024
Reactie van Ron op 30 apr 2024
Dear Dean G,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the wonderful comments. Thanks again and we look forward to your next visit.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Sheyla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was wonderful!!!
2 nachten verbleven in april 2024
Reactie van Ron op 30 apr 2024
Dear Sheyla,Thank you for your lovely comment! We are so pleased you enjoyed your stay and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

PHILIPPE, Mexico

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel viejo, pero bien renovado. Tiene lo necesario. El personal es atento y muy amable. No hay mucho que ver cerca, pero en coche hay posibilidad de llegar a varios lugares rápido.
2 nachten verbleven in april 2024
Reactie van Ron op 27 apr 2024
Hola Phillipe,Gracias por su respuesta a la encuesta sobre su reciente estancia. Agradecemos los amables comentarios y esperamos volver a verle.Atentamente,SureStay Hotel by Best Western Santa Mónica

8/10 – Goed

Harsh

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was quite far away from main checkin reception but the reception guy called a bell boy for carrying luggage. The twin bed room was small compared to what is visible in pictures. 5..6 towels were provided,which was good. Fresh water for drinking was not provided and was major problem as the vending machine was far away. Breakfast didn't have too many veg options.
2 nachten verbleven in april 2024
Reactie van Ron op 27 apr 2024
Dear Harsh,Thank you for responding to the survey on our recent stay. We are pleased you enjoyed your stay and we appreciate the positive assessment. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in april 2024
Reactie van Ron op 26 apr 2024
Dear Mark,We are pleased your stay was a positive experience. We hope to see you again in the near future.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was quite nice. Room extremely clean. Loved the patio area with tables and chairs making it quite comfortable to have friends over for pizza or to visit during our stay. The front office personnel were always helpful and seemed very happy to be there for each guest. The offering for breakfast was quite nice with something for every age group. They have this fantastic pancake machine that is so fun and entertaining and worth the stay for sure!!!! We will definitely return to this site as the parking is easy in and out, the location is perfect for visiting Santa Monica, it is quiet, plenty of hot water, warm cozy beds and so very clean both inside and out. Lots of plants in hugh pots inside walking area and beautiful green plants and flowers in lovely colors grace the front of each gated building.
8 nachten verbleven in april 2024
Reactie van Ron op 27 apr 2024
Dear Linda,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed our Courtyard building with the tables, chairs, and shady umbrellas. Your comments are quite precise and so complimentary! Thanks again and we hope to see you when your travels bring you back to Los Angeles.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Julian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely outstanding stay. Great location, multiple excellent dining options within easy walking distance, and a Trader Joe's literally across the street for incidentals. The hotel itself was clean, comfortable, and convenient, and every staff person I interacted with was welcoming, friendly, and helpful. The highest compliment I can give them is that I've already booked another stay with them for my next business trip and will plan to stay with them whenever possible while I'm in LA. Thanks to everyone at SureStay for making my business trip a genuine pleasure!
2 nachten verbleven in april 2024
Reactie van Ron op 27 apr 2024
Dear Julian,We are delighted you enjoyed your stay with us! We appreciate your insightful comments and look forward to seeing you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Marcelo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice option hotel in LA.
1 nacht verbleven in april 2024
Reactie van Amalia-Front desk op 25 apr 2024
Dear Marcelo,Thank you for completing the survey. We are glad that you enjoyed your stay with us. We appreciate your business and we hope to see you again soon!

10/10 – Uitstekend

Roy Yee Hoong

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice property. Not within walking distance to downtown Santa Monica but only short drive away. Otherwise lots of stuff nearby with a Trader Joe’s right next door
3 nachten verbleven in april 2024
Reactie van Ron op 23 apr 2024
Dear Roy Yee Hoong,Thank you for your response to the survey on your recent stay. We are delighted you enjoyed staying with us and we appreciate the positive assessment. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Arun

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location for food and other traveller locations.Didnt like the fact that it was right next to the street.Breakfast could have had better varieties.
4 nachten verbleven in april 2024
Reactie van Ron op 23 apr 2024
Dear Arun,Thank you responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment. Our apologizes for the noise from the street. Best regards,SureStay Hotel by Best Western Santa Monica

6/10 – Redelijk

jeff

Positief: Personeel en service
4 nachten verbleven in april 2024
Reactie van Ron op 20 apr 2024
Dear jeff,Thank you for your response to the survey on your recent stay. We apologize if your stay did not meet your expectations. We strive to provide the best experience possible for all of our guests. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

kirsten

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
comfortable
1 nacht verbleven in maart 2024
Reactie van Ron op 20 apr 2024
Dear kirsten,Thank you for your positive comment on you recent stay. We are pleased you enjoyed your time with us and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Tony

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff friendly and efficient. rooms always clean. toilets in rooms always clean. been going here when I go for work for the past 3 years. 5x 4-5 day stays. never a single slip up. morning food service excellent. dining area very clean and well kept during hours of service to end of breakfast.
1 nacht verbleven in april 2024
Reactie van Ron op 20 apr 2024
Dear Tony,Thank you for the nice comments and your continued patronage of our establishment. We are pleased your stays have been enjoyable and we look forward to your next visit.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Joona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, friendly staff, and free parking in convenient location were all great. It’s on a busy street, so street noise was expected. I used a white noise machine and it was totally fine. The beds were good quality and we were pleasantly surprised. Overall a very good value, and I’d stay here again.
4 nachten verbleven in april 2024
Reactie van Ron op 20 apr 2024
Dear Joona,Thank you for the nice comments regarding our friendly staff, our parking, and our comfortable beds! We are pleased you enjoyed your time with us and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

alan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place. Good stay.
3 nachten verbleven in april 2024
Reactie van Ron op 16 apr 2024
Dear alan,Thank you for your response. We are pleased you enjoyed your stay and we appreciate your comment. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Alan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bottom floor might get some noises from above so just know that.
1 nacht verbleven in april 2024
Reactie van Ron op 16 apr 2024
Dear Alan,Thank you for your response to your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment. Thank again and we hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

xutao

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice staffs, very friendly and helpful. Room is clean but a little small, also the soundproofing is not good.
4 nachten verbleven in april 2024
Reactie van Ron op 14 apr 2024
Dear xutao,Thank you for your response to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the helpful comments. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Tony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great affordable hotel in a great area, the staff was always very friendly and accomodating
2 nachten verbleven in april 2024
Reactie van Ron op 10 apr 2024
Dear Tony,Thank you for your response to the survey on your recent stay. We are delighted you enjoyed your time with us and we appreciate the positive comments. Thank again and we hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice hotel. Friendly staff. Excellent breakfast. Comfortable beds
3 nachten verbleven in april 2024
Reactie van Ron op 10 apr 2024
Dear Samantha,Thank you for your nice comments! We are so pleased you enjoyed your stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Manuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Ron op 7 apr 2024
Dear Manuel,Thank you for your comment and the positive assessment of your stay. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Hugo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy bonita y limpia
4 nachten verbleven in april 2024
Reactie van Ron op 6 apr 2024
Hola Hugo,¡Gracias por los buenos comentarios! Nos alegra que haya disfrutado de su estancia y esperamos verle de nuevo.Atentamente,SureStay Hotel by Best Western Santa Mónica

10/10 – Uitstekend

Cemile Beril

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the end of March for 3 days. The location was very convenient and felt safe. It's 10 min to Santa Monica beach, half an hour to Hollywood attractions and Universal Studios. Trader Joe's is next door if you want to buy some fruit, bottled water etc. The room was spacious and clean and the beds were comfortable (apart form some lumpy pillows). All necessities provided, such as fridge, microwave, coffee maker, iron, hair dryer, toiletries, even make-up remover wipes (much appreciated). Continental breakfast was convenient and sufficient (bagels, toast, cereal, pancake maker, fruits, boiled eggs, yogurt, cream cheese, jam, butter, coffee and tea). We were very much pleased with our stay. It is no luxury hotel, but a solid base camp for exploring your LA destinations. One word of caution: there is no elevator, ask for a ground level room if climbing stairs is an issue.
3 nachten verbleven in maart 2024
Reactie van Ron op 5 apr 2024
Dear Cemile Beril,Thank you for your review on your recent stay. We appreciated your insightful and comprehensive comments and we are happy you enjoyed your stay. Thanks again and we hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Corinne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Needs a safe in the room
4 nachten verbleven in maart 2024
Reactie van Ron op 5 apr 2024
Dear Corinne,Thank you for your response to the survey. We are pleased you enjoyed your stay and we apologize about not having a safe in your room. We do offer guests access to safe deposit boxes and we apologize if they were not offered to you. Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Breanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the staff! Everyone was very helpful. Very clean rooms and grounds.
8 nachten verbleven in maart 2024
Reactie van Ron op 3 apr 2024
Dear Breanna,We are delighted you enjoyed your stay and our staff. We take pride in providing a comforting and clean environment to our guests and your comments verify we are doing so. Thanks again!Best regards,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Meng

Positief: Netheid, personeel en service
Overall is good, clean, friendly staff, only downside is noise
2 nachten verbleven in maart 2024
Reactie van Ron op 3 apr 2024
Dear Meng,Thank you for responding to the survey on your stay. We are pleased you enjoyed the cleanliness of our facility and rooms and that our staff was accommodating to you. Thanks again and we hope to see you on your next visit to Los Angeles.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Robert

Positief: Netheid, personeel en service
Parking in the second building was an inconvenience,breakfast very average. Area around the hotel is sketchy. Its not 5 stars but neither was the price. So you are getting what you pay for.
3 nachten verbleven in maart 2024
Reactie van Ron op 30 mrt 2024
Dear Robert,Thank you for your response to the survey on your stay. We apologize if you were inconvenienced by the 2nd parking lot. All of our parking lots are available to use by our guests and not limited to only one. Again, our apologizes.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Chan Kiew

1 nacht verbleven in maart 2024
Reactie van Ron op 20 apr 2024
Dear Chan Kiew,Thank you for your positive assessment of your recent stay. We hope to see you again soon.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Gabriela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and lovely staff
1 nacht verbleven in maart 2024
Reactie van Ron op 30 mrt 2024
Dear Gabriela,Thank you for your response to the survey on your recent stay. We appreciate your comments on the location of our hotel and our staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

8/10 – Goed

Leanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with fantastic amenities and clean; very nicely presented. Leaving suitcases was available, which was great however, they were left in the main reception area. Staff were welcoming.
1 nacht verbleven in maart 2024
Reactie van Ron op 29 mrt 2024
Dear Leanne,We are pleased your stay was enjoyable and we appreciate the kind comments regarding our staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

David

Easy to get to from LAX and in a quiet area. A perfect stay. Staff were very helpful.
2 nachten verbleven in maart 2024
Reactie van Ron op 29 mrt 2024
Dear David,Thank you for your comments on your recent stay. We are pleased you like the location of our hotel and the helpfulness of the staff. We hope to see you again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Lewis James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
7 nachten verbleven in maart 2024
Reactie van Amalia-Front Desk op 27 mrt 2024
Dear Mr. Lewis,Thank you for taking the time to complete the survey regarding your recent stay at our property. We appreciate your high rating of our hotel and we are happy you enjoyed your stay with us.We hope to see you again soon!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Short drive to downtown Santa Monica and Venice Beach. Santa Monica freeway is close by. Wide variety of restaurants all within walking distance.
2 nachten verbleven in maart 2024
Reactie van Ron op 26 mrt 2024
Dear Mark,Thank you for pointing out the location of our hotel in proximity to restaurants and points of interest. We thank you for taking the time to highlight your stay and we hope you will visit us again.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Cameron

Clean
1 nacht verbleven in maart 2024
Reactie van Ron op 26 mrt 2024
Dear Cameron,Thank you for responding to the survey on your recent stay. We are happy to hear you enjoyed your stay and the cleanliness of your room. Thanks again and we hope to see you in the near future.Sincerely,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Begona

3 nachten verbleven in februari 2024
Reactie van Ron op 16 apr 2024
Dear Begona,Thank you for responding to the survey on your recent stay. We are pleased you enjoyed your time with us and we appreciate the positive assessment.Best regards,SureStay Hotel by Best Western Santa Monica

10/10 – Uitstekend

Joe

Awesome stay!
1 nacht verbleven in maart 2024
Reactie van Amalia-Front Desk op 22 mrt 2024
Dear Joe,Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us. At Sure Stay Hotel, we take pride in ensuring that our team is providing the best customer service and amenities. We would like to invite you to come back and visit our property again soon!