Check in was easy, we did arrive an hour early so left our luggage in the open reception area. We did not feel comfortable leaving it there but we had no option. Room was ok, often it’s the little things that make it difficult to score higher- bad air conditioner, TV remote control that did not work as it did not match the TV in the room, incredibly noisy area on the weekends, terrible water pressure in the shower. We were thankful for the security gates being locked at night, it made us feel safe. The bottom line is- you get what you pay for.