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Beoordelingen van Beverly Laurel Hotel

3 out of 5
Beverly Laurel Hotel
8018 Beverly Blvd, Los Angeles, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 453 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 293 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 124 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 64 van 1001 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Wilma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Beverly Laurel Management op 29 feb 2024
Thank you, Wilma.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WHAT A GEM!
The vibe is very 60's and 70's and the decor matches that. I loved it and I had a wonderful stay at this establishment. Didn't use the pool, because it was a little too chilly, but as I told the guys at the front desk: you have a great place, keep maintaining it, because it's well worth it! AND: I[m coming back soon, so keep "my room (104)" ready for me :)
2 nachten verbleven in maart 2023
Reactie van General Manager op 21 mrt 2023
It's great to hear our guests enjoy our property. Our location has been around since the 60's & it's thanks to guests such as yourselves that it'll remain for years to come.

4/10 – Matig

Nigel

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Looks better on the website. No front desk staff present at check-in. Elevator was not operational. Mold present in the bathroom. Tiles missing the shower. Stay somewhere else.
2 nachten verbleven in mei 2024

6/10 – Redelijk

hilda

Positief: Personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is such a cool mid-century modern motel. Nicely updated but still keeping that style. Room was large, comfortable, with retro refrigerator and microwave. Nice toiletries provided, spacious shower. I loved it!
1 nacht verbleven in mei 2024

6/10 – Redelijk

Kaleb

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I gave a 3 overall because the A/C unit sounds like an alien space ship and is really loud. And the walls are thin. I could hear my neighbors conversation clear as day while I was trying to sleep at 12:00am at night. But everything else was good.
1 nacht verbleven in mei 2024

4/10 – Matig

Hernando

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not very good location.
1 nacht verbleven in mei 2024
Reactie van Beverly Laurel Hotel Management op 21 mei 2024
Thank you.We value your feedback.

10/10 – Uitstekend

Lauren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had an awesome time, cute rooms/pool/diner
4 nachten verbleven in mei 2024
Reactie van Beverly Laurel Hotel Management op 21 mei 2024
Thank you, Lauren. It's great to hear about your enjoyable experience.

6/10 – Redelijk

Kimberly

Reisde met partner, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a cute kitschy hotel that would be great however, many components of the property were not functioning well. In the advertisement it shows the Beverly Laurel sign lit up with the hotel grounds and it was not. No elevator service was provided. I don’t remember if I read this in the description, however, not having an elevator in this hotel was a complete hindrance. I feel as though the pictures and description on Expedia didn’t quite match the reality of the property. The front desk staff checked us and offered no help with luggage. As we entered in the room, the lighting was weirdly wired. There is not enough plugs. The rooms are very small, which are OK if you don’t have a lot of luggage and you’re not expecting to stay for a long period of time. Our room was a two double bed room, and the location of the AC unit was very noisy and did not compensate for cooling the whole room. The neighborhood was fine , close to all of the West Hollywood locations and shopping districts however, the streets around this area are dirty and there are a lot of homeless people. Parking was very tight however was free. This location is a great place to stay without children and if you’re not looking for too much glitz and glamour. Also the attached restaurant was worth the money.
2 nachten verbleven in mei 2024
Reactie van Beverly Laurel Hotel Management op 16 mei 2024
Thank you for taking the time to share your experience. Your concerns have been taken into consideration and we will work towards improving in the future.

4/10 – Matig

Matthew

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The word that best describes the Beverly Laurel is shabby. Although the lobby seems to belong to a hip, SoCal boutique hotel, the accommodations tell a much different story. The rooms have bad lighting, thin, stained sheets, tiny sofa-cushion size pillows on the beds, saggy old mattresses and noisy, worn out air conditioning/heater units. Surfaces are sticky and you wouldn’t dare to walk around without socks. As the icing on the cake, the hotel has the nerve to charge a resort fee. I’ll never stay here again.
1 nacht verbleven in mei 2024
Reactie van Beverly Laurel Hotel Management op 16 mei 2024
Thank you for taking the time to share your experience. Your concerns have been taken into account and we will strive to improve moving forward.

10/10 – Uitstekend

Mark, Alma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always enjoy our stays there.
4 nachten verbleven in maart 2024
Reactie van Beverly Laurel Hotel Management op 14 mei 2024
Thank you, Mark.

8/10 – Goed

Tylan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time back in 25 years. So glad that this motel is still around and in decent shape. I could walk to so many places I needed to be.
1 nacht verbleven in mei 2024
Reactie van Beverly Laurel Management op 12 mei 2024
Tylan, it's great to welcome you back.We are happy to have remained an option for you after such a long time.

10/10 – Uitstekend

ALAN, Las Vegas

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2nd time I stayed here for a test at Cedars Sinai. Everything worked except the clock dead battery and the elevator was not working secondary to some upgrades.
1 nacht verbleven in mei 2024
Reactie van Beverly Laurel Hotel Management op 14 mei 2024
Thank you, Alan.

10/10 – Uitstekend

MINAMI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフのみなさんがとても親切でした！ありがとう！ 私が泊まった時は夜は静かで、快適でした。 いいホテルでした。
2 nachten verbleven in mei 2024
Reactie van Beverly Laurel Management op 12 mei 2024
Thank you, Minami.

6/10 – Redelijk

Calle

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel was cute and clean. The bed was comfy. There was a microwave and coffeemaker in the hotel room. Parking was easy. However, the elevator is not working and the staff member didnt even warn us when he told us how to get to our room on the 3rd floor- with all of our luggage. The construction next door started at 7am. It was very loud and definitely couldn’t sleep through it. This trip was for leisure and a quiet place is at the top of my list when I am on vacation. So I was very disappointed to wake up so early. We paid the $35 resort fee which just seems like an extra fee for a place with no working elevator and housekeeping that doesn’t come daily. We didn’t have time to use the pool. Although the pool area seemed nice and guests were relaxing around the pool since we arrived on a beautiful day. It was a perfect and safe walk to Hollywood improve. I would stay here again but for the noise and elevator. I do wish we booked a quiet place.
Reactie van Beverly Laurel Hotel Management op 14 mei 2024
Thank you, Calle.Our team is committed to assisting in any way they can, particularly now that our elevator is temporarily unavailable until upgrades are completed. We apologize for failing to do so in this case.

8/10 – Goed

Mikaela

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed 5 nights at the Berverly Laurel Inn and we loved this place. It was one of the more affordable hotels/motels in the area and because it was so central to everything we wanted to do it was the perfect choice for us. We really did enjoy our stay there, a few things to know if you’re planning on staying there: Noise Level It was very loud in the surrounding area, a huge construction site is right next to the Inn so starting at 8am you’ll be able to hear loud construction. It is an older hotel so noise travels very easily and the walls are thin enough that the music playing in the pool area can be heard in your room as well as cleaners carts rolling through. My boyfriend sleeps with earplugs in anywhere we go and he was fine but I don’t like to sleep with ear plugs so I had to put white noise on to stay asleep. Cleanliness I couldn’t stop commenting on how good it smelt within the common spaces and our room! So so clean smelling, it’s my biggest thing with hotels is the smell and this place was awesome! You can request a day ahead to have your room cleaned as well but they will not automatically provide cleaning. Area/activity & food We found it very easy to find things to do in and around the area. It’s super central to popular attractions like Santa Monica Pier, Venice Beach, Sunset Blvd, West Hollywood, The Grove and more! We don’t mind walking so we chose to walk places and had no issues with the walkability of the area! Overall it was lovely!!
5 nachten verbleven in april 2024
Reactie van Beverly Laurel Management op 5 mei 2024
Thank you, Mikaela.We are pleased that you had a great time during your stay with us.Your willingness to share your experience with our team and future guests is greatly appreciated.

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The man at the front desk was not very welcoming at check-in. We asked where the elevator was, and he gave us directions, and then informed me us was broken. The hot tub at the pool area was not working and out of service. Nothing special about this hotel, and we would not stay there again.
1 nacht verbleven in april 2024
Reactie van Beverly Laurel Management op 5 mei 2024
Thank you, John.We do apologize for your less than ideal stay.

8/10 – Goed

Heather N

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was helpful. We had a large sitting area and separate bedroom suite which was nice. There were no door signs to let housekeeping know to clean, so no clean towels. The elevator was broken.
4 nachten verbleven in april 2024
Reactie van Beverly Laurel Management op 5 mei 2024
Thank you, Heather.We are glad you enjoyed one of our suite rooms.

6/10 – Redelijk

Chisa, Kawasaki

2 nachten verbleven in april 2024
Reactie van Beverly Laurel Hotel Management op 21 mei 2024
Thank you.

6/10 – Redelijk

Stephen

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Beverly Laurel Management op 28 apr 2024
Thank you.

8/10 – Goed

Celine

4 nachten verbleven in april 2024
Reactie van Beverly Laurel Hotel Management op 14 mei 2024
Thank you, Celine.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en voorzieningen
Would have been perfect but the elevator is out of service!!
1 nacht verbleven in april 2024
Reactie van Beverly Laurel Management op 21 apr 2024
Thank you, Scott.

10/10 – Uitstekend

Dionne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love staying here. My first time was about 25 years ago & it’s still my first choice whenever I’m in town. The staff is always so friendly & the upgrades they made to the property are just right. Location is perfect for our needs. Having 24 hr Swingers downstairs really is a bonus too.
3 nachten verbleven in april 2024
Reactie van Beverly Laurel Management op 16 apr 2024
Thank you, Dionne. It's a pleasure to welcome you back. We look forward to your future stays.

8/10 – Goed

Mark

2 nachten verbleven in april 2024
Reactie van Beverly Laurel Management op 4 mei 2024
Thank you, Mark.

10/10 – Uitstekend

Christa, Campbell

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fun retro hotel. Classic diner attached. Free valet parking. Close to Hollywood, Beverly Hills, Santa Monica, etc. Front desk was friendly and helpful. Super quiet hotel.
1 nacht verbleven in april 2024
Reactie van Beverly Laurel Management op 13 apr 2024
Thank you, Christa. We are pleased to hear that you were able to have a great time on your trip while staying with us.

10/10 – Uitstekend

Ben

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay when I come to Los Angeles for work!
3 nachten verbleven in april 2024
Reactie van Beverly Laurel Management op 11 apr 2024
Thank you, Ben.

4/10 – Matig

Peter, Surry Hills

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Elevator was broken, so was the heating which was not ok as it was really cold weather. Also internet was very patchy & stopped working altogether overnight. Very overpriced considering how many things weren’t working, after one night we checked out & moved somewhere else
2 nachten verbleven in april 2024
Reactie van Beverly Laurel Management op 10 apr 2024
We apologize for any inconvenience caused and are currently working to address those concerns. Your willingness to stay despite those concerns is greatly appreciated.Thank you, Peter.

10/10 – Uitstekend

Linda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love ♥️
23 nachten verbleven in maart 2024
Reactie van Beverly Laurel Management op 10 apr 2024
Thank you, Linda.We always enjoy having you as our guest.

6/10 – Redelijk

sherri

1 nacht verbleven in april 2024
Reactie van Beverly Laurel Management op 26 apr 2024
Thank you, Sherri.

6/10 – Redelijk

Romy

Reisde met familie
Good for the price , had to book it last minute. Cleaning is not the best , you have to request daily maintenance to thw room and even though ask several time for clean towels and toiletries. Location is 20 min away for main streets and city sightseeing. No to many good restaurants near by
4 nachten verbleven in maart 2024
Reactie van Beverly Laurel Management op 10 apr 2024
Thank you, Romy.We value your helpful information. Our team will make use of your information to enhance our services.

10/10 – Uitstekend

Christopher

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was in a very safe and walkable area, 4 blocks from the Grove and Farmers Market and reasonably close to Melrose and Hollywood walk of fame. Will definitely return. Also Swingers restaurant next door is absolutely fabulous!
2 nachten verbleven in maart 2024
Reactie van Beverly Laurel Management op 10 apr 2024
Thank you, Christopher.We are happy to hear about your enjoyable experiences during your stay with us.

10/10 – Uitstekend

Kathleen

1 nacht verbleven in april 2024
Reactie van Beverly Laurel Management op 23 apr 2024
Thank you, Kathleen.

4/10 – Matig

Cami

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pictures were beautiful and we could see glimpses of that here and there. Our room was very musty, had missing tiles in the shower, mold behind the sink, a bathroom door that wouldn’t close, a bathroom light that turned itself on and off, and a semi working heater. To top it off our room was never cleaned during our three night stay. The valet was amazing and quick. The staff, for the most part, was friendly.
3 nachten verbleven in maart 2024
Reactie van Beverly Laurel Management op 3 apr 2024
Thank you, Cami.It means a lot to us that you took the time to share your experience from your recent stay with us. Your experience will help our team improve our services.

10/10 – Uitstekend

Dr. Robert, Beverly Hills

Positief: Netheid, personeel en service
Good check-in and valet
1 nacht verbleven in maart 2024
Reactie van Beverly Laurel Management op 28 mrt 2024
Thank you, Dr. Robert.

10/10 – Uitstekend

Madison

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a cute hotel right next to a cute diner perfect for breakfast lunch or dinner. Also an amazing location close to Beverly hills, weho, and Hollywood Blvd. Such a cute vintage feel took us back and we loved it
1 nacht verbleven in maart 2024
Reactie van Beverly Laurel Management op 26 mrt 2024
Thank you, Madison.We're glad to hear about your enjoyable experience.

6/10 – Redelijk

Jessica, Victoria

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The rooms are in quite poor condition. Our bathroom door did not close and the beds were teeny tiny. Elevators were broken and we had a fair bit of luggage to bring up to the third floor. The location is great though and staff were all friendly.
1 nacht verbleven in maart 2024
Reactie van Beverly Laurel Management op 28 mrt 2024
Thank you, Jessica.We appreciate your concerns. We'll inform our dedicated team to ensure better service moving forward.

8/10 – Goed

Nathalie Maria, Moca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything as listed!
1 nacht verbleven in maart 2024
Reactie van Beverly Laurel Management op 21 mrt 2024
Thank you, Nathalie Maria.

8/10 – Goed

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Beverly Laurel Management op 19 mrt 2024
Thank you, Jose.

10/10 – Uitstekend

Garrett

Wonderful place to stay
2 nachten verbleven in maart 2024
Reactie van Beverly Laurel Management op 16 mrt 2024
Thank you, Garrett.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is smelly and old, no air ventilation. The towels are older and gross than the towels of the car washing places .
3 nachten verbleven in maart 2024
Reactie van Beverly Laurel Management op 15 mrt 2024
Thank you, Gereltod.Your feedback will be shared with our team/supplier.

8/10 – Goed

KIMBERLY

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Bummer that the only elevator they had was broken and we had to walk up 3 flights of stairs with heavy suitcases then each time we went anywhere, it was those 3 flights of stairs again and again. There were missing tiles in the shower that should really be replaced. We needed to get the manager to come to our room to figure out how to get the internet password to work and how to get the television to a local station if we wanted to watch the Oscars or the news. They were helpful, but they might want to leave instructions in the rooms on one sheet of paper that tells step by step instructions on how to work the television and where the ice machine is located and other things that most motels/hotels have instructions in the rooms for. I have stayed at this hotel for decades and it looks nicer than it has ever looked. It just needs to fix broken things (keep them up) and leave instructions in rooms for things that guests might need help with.
3 nachten verbleven in maart 2024
Reactie van Beverly Laurel Management op 16 mrt 2024
Thank you, Kimberly.Thank you for taking a moment to share your experience. Our team regrets not providing you with the necessary information that could have made your stay more enjoyable.

8/10 – Goed

Amy, Stamford

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, location
4 nachten verbleven in februari 2024
Reactie van Beverly Laurel Management op 10 mrt 2024
Thank you, Amy.

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Beverly Laurel Management op 6 mrt 2024
Thank you, Julia.

8/10 – Goed

Cecilia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Beverly Laurel Management op 12 mrt 2024
Thank you, Cecilia.

8/10 – Goed

Vickie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recovery from eye surgery oasis
Relatively quiet, comfortable, great location & valet parking
1 nacht verbleven in februari 2024
Reactie van Beverly Laurel Management op 29 feb 2024
Thank you, Vickie.We appreciate your patronage.

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Beverly Laurel Management op 29 feb 2024
Thank you, Donald.

4/10 – Matig

Yukary

Reisde met familie
部屋の掃除を24時間前にリクエストしなければならす、タオルだけでも毎日取り替えてほしいと毎朝リクエストしてもかなわなかった。 バスルームき換気扇がないのも困った。
4 nachten verbleven in februari 2024
Reactie van Beverly Laurel Management op 29 feb 2024
We do apologize for the less-than-ideal service.We'll use your experience to better improve our services. Thank you, Yukary.

8/10 – Goed

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great base for exploring Fairfax / West Hollywood
This was a great place to stay - well located, cool retro vibe with clean and modern rooms, fun Swingers Coffee Shop literally next door, convenient valet parking. The staff were welcoming and friendly. Two small reservations: housekeeping was only available on request, which was not made clear when I checked in; and the mattress was like a futon mattress, not very comfortable. I would stay here again nevertheless.
4 nachten verbleven in februari 2024
Reactie van Beverly Laurel Management op 25 feb 2024
Thank you, Philip.We are glad to hear about your enjoyable experience.Our team will be sure to provide you with all the necessary information on your next trip.

10/10 – Uitstekend

Ella

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is simply gorgeous, and transports you to another time, an LA of the past. Low key glamor and lush greens.
1 nacht verbleven in februari 2024
Reactie van Beverly Laurel Hotel Management op 23 feb 2024
Thank you, Ella.We're glad to hear about your experience.

2/10 – Ontzettend slecht

Wanda, Henderson

terrible customer service
1 nacht verbleven in februari 2024
Reactie van Beverly Laurel Hotel Management op 23 feb 2024
Thank you for sharing your experience Wanda.We sincerely apologize.