Receptie

Beoordelingen van Tavistock Hotel

3 out of 5
Tavistock Hotel
48-55 Tavistock Square, London, England

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 416 van 1184 beoordelingen" "
Gastenscore: 8 - Goed. 427 van 1184 beoordelingen" "
Gastenscore: 6 - Redelijk. 200 van 1184 beoordelingen" "
Gastenscore: 4 - Matig. 83 van 1184 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1184 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Sabine

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Typisch engels hotel met krakende vloer en enkel glas. Verwacht geen luxe en dan is het prima. Goed bed. Prima locatie en aardig personeel.
3 nachten verbleven in maart 2024
Reactie van Viktoriia op 10 mei 2024
Dear Sabine,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our convenient location, with easy access to bus stops and the metro nearby.Thank you for rating us 3/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,

6/10 – Redelijk

Ronald

2 nachten verbleven in maart 2024
Reactie van Viktoriia op 31 mrt 2024
Dear Ronald,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.Thank you for rating us 3/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia

10/10 – Uitstekend

Miranda

3 nachten verbleven in december 2023
Reactie van Nesh op 9 jan 2024
Dear Miranda, Thank you for your score, I'm happy to see you enjoyed your stay with us. All our team are working very hard to make your stay as pleasurable as possible and they will be happy to see their hard work appreciated. We look forward to welcome you again to our hotel soon., Kind regardsNesh, Night Manager

10/10 – Uitstekend

Johan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
dichtbij de metro, loopafstand van Soho, heel netjes, badkamer met bad
3 nachten verbleven in november 2023
Reactie van Nesh op 2 dec 2023
Dear Johan, Thank you for your comments and score, I'm happy to see that you enjoyed your stay with us. Thank you for choosing Tavistock Hotel and we hope to welcome you again very soon. Sincerely, Nesh, Night Manager

8/10 – Goed

Mischa

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good room, lots of space and clean. You sadly can hear the traffic quite good.
2 nachten verbleven in november 2023
Reactie van Nesh op 26 nov 2023
Dear Mischa, thank you for your comments and score, I’m happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Nesh, Night Manager

8/10 – Goed

CC

Positief: Netheid, personeel en service
prima goed gelegen hotel
Prima hotel voor als het niet te warm is! Geen airco maar wel een fan op de kamer gelukkig. Lobby is beetje rommelig maar wel gezellig en je mag er buiten nog roken op het terras. Ouderwetse badkamers, geen mengkraan en douchekop die vast is. Werkt allemaal goed. 2 Liften zijn er wat soms wat weinig is. Prima ontbijt en zeer vriendelijk personeel in het hele hotel. Groot voordeel: op loopafstand van de treinstations en met de fiets (Lime) ben je zo in het centrum.
4 nachten verbleven in september 2023
Reactie van Nesh op 12 sep 2023
Dear CC, Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.I am delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. Thank you for choosing the Tavistock Hotel and we look forward to welcoming you back to our hotel in the near future.All The Best,Nesh, Night Manager

4/10 – Matig

Naomi

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff were really nice. On the other hand the lobby has a really nice interior as does the restaurant. But as soon you are going upstairs it looks like a motel from the 80's so does the room itself. Interior is very old and has damages. Wallpaper is coming off and so do the bathroom tiles. Elevator needs a clean up as well. My stay was 2 days but very awkward and would've liked to go away as soon I entered.
2 nachten verbleven in juli 2023
Reactie van Nesh op 3 aug 2023
Dear Naomi,Thank you for your comments and score, we appreciate you taking the time to provide feedback about your recent experience at the Tavistock Hotel. Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments so that they may be addressed. Again, thank you for sharing your comments which we have taken on board - we are currently refurbishing rooms and interiors in the hotel and we hope to have an opportunity to welcome you again soon. All The Best, Nesh, Night Manager

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goeie ligging, vriendelijk personeel. Wel erg warme kamers en geen airco. Dat vonden wij een gemis.
4 nachten verbleven in juni 2023
Reactie van Sayed op 3 jul 2023
Dear Robert,Thank you for your comment and score on your stay with us it is important for us in order to improve on our standards.I apologies for the inconvenience you had on your stay with us, as we are all experiencing some unexpected hot weather in London rooms can be hot than normal however we provide fans to all our rooms and never advertised of having air-conditioning in our hotel.we hope to have the chance of hosting you again in our hotel with some nice experience and memories. Kind regardsSayed Night manager Tavistock hotel

10/10 – Uitstekend

Petra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice welcome with lots of tips for visiting.
3 nachten verbleven in mei 2023
Reactie van Tavistock op 7 mei 2023
Dear PetraThank you for your score on your stay with us. I am glad that your stay was as enjoyable as we would both have hoped for.I do hope we have the opportunity to welcome you back for a far better stay next time.kind regardsBogdan BogdanAssistant Front of House Manager

8/10 – Goed

Martine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ruime en nette kamer maar wifi onbestaand!
Aangenaam hotel in een mooie en rustige buurt met genoeg eetgelegenheden. Loopafstand tot metro ongeveer 15 minuten.
2 nachten verbleven in april 2023
Reactie van Nesh op 16 apr 2023
Dear Guest, Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. Thank you for choosing the Tavistock Hotel and we look forward to welcoming you back to our hotel in the near future.All The Best,Tavistock Hotel

10/10 – Uitstekend

Marjolein

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch, heerlijk genoten.
Bij aankomst hartelijk onthaalt door de erg gezellige man bij de receptie. We hebben gezellig staan kletsen en hij gaf ons een mooie kamer met uitzicht op het park. De kamer was schoon en zag er gezellig uit. Het ontbijt was heerlijk en er was voldoende keus, voor elk wat wils. Kortom we hebben genoten en de prijs was prima en de locatie fantastisch.
2 nachten verbleven in maart 2023
Reactie van Roni op 28 mrt 2023
Dear MarjoleinThank you for your score on your stay with us. I am glad that your stay was as enjoyable as we would both have hoped for.I do hope we have the opportunity to welcome you back for a far better stay next time.kind regardsHugo StevensonRoni RibeiroFront of House Manager

8/10 – Goed

Henk

Reisde met partner
Positief: Netheid, personeel en service
een erg kleine kamer, schoon,maar gedateerd. geen stoel, dus op bed zitten. ontbijt prima. personeel geweldig.
5 nachten verbleven in maart 2023
Reactie van Nesh op 24 mrt 2023
Dear Henk thank you for your score, we are happy to see that your stay with us was enjoyable. We hope to have an opportunity to welcome you to our hotel again soon. Sincerely, Tavistock Hotel Team

8/10 – Goed

Sabine

Reisde met een groep
Just a short walk from the tube-station (picadilly line). Supermarket right across exit of tube. You could open a window in the room (which was needed as the hallways were HOT and when we entered the room, the heater was on max). Less pleasant: there is a bowling alley right below the hotel and people that use that facility make a lot of noise ALL NIGHT LONG! Also, it is right next to a busy road so you'll hear a lot of sirens. Beds were small and had a soft matrass.
4 nachten verbleven in maart 2023
Reactie van Nesh op 15 mrt 2023
We appreciate you taking the time to provide feedback about your recent experience at the Tavistock Hotel. Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments so that they may be addressed.Again, thank you for sharing your comments, and we hope you will give us an opportunity to welcome you again soon. All The Best, Tavistock Hotel Team

8/10 – Goed

Sanne

Positief: Netheid, personeel en service en voorzieningen
Personeel was erg vriendelijk en behulpzaam. Ontbijt was uitgebreid en lekker. Kamer was wat klein, maar verder prima. Door slechte isolatie had ik wel last van geluiden van buiten en van andere gasten. Verder is de locatie ideaal voor mensen die reizen met Eurostar, station St Pancras was 15 min lopen. En op 5 min lopen had je een underground. Over het algemeen een prima verblijf gehad, ik zou zeker hier terug komen!
3 nachten verbleven in maart 2023
Reactie van Nesh op 15 mrt 2023
Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. We look forward to welcoming you back to our hotel in the near future.Thank you for choosing the Tavistock Hotel. All The Best,Tavistock Hotel Team

6/10 – Redelijk

Johan

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
2 nachten verbleven in februari 2023
Reactie van Nesh op 23 feb 2023
We appreciate you taking the time to provide feedback about your recent experience at the Tavistock Hotel. Your feedback is essential in our effort to improve our service standards.

8/10 – Goed

Eva van den

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hele fijne locatie wat betreft de metro en het centrum
3 nachten verbleven in december 2022
Reactie van Hugo op 30 dec 2022
Dear EvaThank you so much for the score and comments on your recent stay at the Tavistock Hotel.I do hope we have the opportunity to welcome you back soon.Yours sincerelyHugo Stevenson

10/10 – Uitstekend

Cora

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk, gezellig hotel
Wij vinden dit hotel echt een aanrader. Kamers zijn niet heel ruim maar wel netjes schoon en gezellig. Wij hadden uitzicht op het park. Niet veel gezien maar toch😊. Personeel is zeer vriendelijk, heel behulpzaam en zorgzaam. Ontbijt was super. Zelfs met mijn allergieën was er genoeg keus.
4 nachten verbleven in november 2022
Reactie van Hugo op 6 dec 2022
Dear CoraThank you so much for the score and comments on your recent stay at the Tavistock Hotel.I do hope we have the opportunity to welcome you back soon.Yours sincerelyHugo Stevenson

8/10 – Goed

Cherita Indradebie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personeel is super vriendelijk. Niets is teveel gevraagd. Ik ben hier samen met mijn dochter geweest en we hebben beiden een super tijd gehad!
Reactie van Hugo op 25 nov 2022
Dear guest,Thank you for your score for the stay you had with us. It is great to see you have scored us a so highly. I am delighted that you had a great stay with us.Kind regardsHugo StevensonHotel Manager

8/10 – Goed

Maarten

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima lokatie om Londen te bezoeken
4 nachten verbleven in oktober 2022
Reactie van Hugo op 31 okt 2022
Dear MaartenThank you for taking the time to let us know about your great experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback!We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel. All The Best,Hugo StevensonHotel Manager

8/10 – Goed

EJG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel met gunstige ligging
Tavistock Hotel is een prima hotel, gunstig gelegen t.o.v. de voornaamste bezienswaardigheden en tevens op 10 minuten lopen van St. Pancras International, dus geschikt voor Eurostar-reizigers. Het hotel heeft een charmante jaren '50 uitstraling, maar is van alle gemakken voorzien, inclusief een geriefelijke bar. De service is vriendelijk. Wel is er, met name in het weekend, vrij veel rumoer afkomstig van uitgaanspubliek op straat.
4 nachten verbleven in oktober 2022
Reactie van Hugo op 31 okt 2022
Dear EJGThank you for your comments and score on your stay with us. I am glad that your stay was as enjoyable as we would both have liked. I do hope we have the opportunity to welcome you back for a far better stay next time.kind regardsHugo StevensonHotel Manager

8/10 – Goed

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toplocatie in de stad voor heel schappelijke prijs. Heel mooie bar, vriendelijk personeel. Kamers zijn goed voor een citytrip te doen van enkele dagen. Matras is heel zacht wat niet zo goed was voor mijn rug gezien ik een harde matras gewend ben. Algeheel gezien waar voor je geld.
2 nachten verbleven in september 2022
Reactie van Hugo op 28 sep 2022
Dear Steven,Thank you for your score for the stay you had with us. It is great to see you have scored us so highly. I am delighted that you had a great stay with us.Kind regardsHugo StevensonHotel Manager

6/10 – Redelijk

Angelique

Reisde met partner
Hotel was ok ,kamers iets te klein en jammer dat aan de kant van de bedden geen stopcontacten waren ,in de badkamer deed het warme water het niet nij de wasbak
3 nachten verbleven in september 2022
Reactie van Angelica Montalto - Assistant Front Office Manager op 18 sep 2022
Thank you for your 3/5 rating. The Tavistock team was thrilled to read that you had such agood time with us. Our hotel prides itself with the great service our team delivers and to hear youhave received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we maynot be aware can cause any inconvenience. Please rest assured that your feedback has been passedon to relevant departments. Call or email us if there is anything we can help you with.We look forward to welcoming you back to us soon.

6/10 – Redelijk

Joyce

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Simple, user friendly shower with good water pressure. Check-in was good. Double bed was small, and I missed power sockets by the bed head. Complaint over noise was dealt with, but only after visiting reception in person. I was a little annoyed that the bar closed 15 mins early. The cleaners are good.
3 nachten verbleven in augustus 2022
Reactie van Hugo op 8 aug 2022
Dear Joyce, Thank you for your feedback on your stay with us. I am sorry for the issues that you have raised during your stay and I shall follow up on the bar closing early. We are looking at options to increase the amount of power sockets in all the rooms. Thank you for recognising the good works the housekeeping team managed. I do hope we have the opportunity to welcome you back soon. Kind regards Hugo

8/10 – Goed

bram

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima
2 nachten verbleven in juli 2022
Reactie van Hugo op 26 jul 2022
Dear Bram, Thank you for your score following your stay with us. I do hope we have the opportunity to welcome you back soon. Kind regards Hugo Stevenson Hotel Manager

10/10 – Uitstekend

Trudy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What we loved most about The Tavistock was the convenience. We took the tube directly from Heathrow to Russel Square. The hotel was a few minutes walk. We also walked to Euston Station and Kings Cross. We enjoyed many restaurants and pubs as well. All within walking distance.
1 nacht verbleven in mei 2024
Reactie van Kennedy Front office Team op 24 mei 2024
Thank you for sharing your wonderful experience at The Tavistock! We're thrilled to hear that you appreciated the convenience of our location. Being just a short walk from Russell Square tube station, as well as Euston and King's Cross stations, truly makes exploring London a breeze. We're also glad you enjoyed the variety of restaurants and pubs nearby. We hope to welcome you back for another great stay soon!

8/10 – Goed

Ingrid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Yon op 25 mei 2024
Dear Ingrid,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you had an overall enjoyable experience and appreciate the 4-star rating.If there's anything specific you think we could improve on to make your next stay even better, please let us know. We strive to provide the best possible experience for all our guests and value your input.We look forward to welcoming you back in the future!Warm regards,Tavistock Hotel

8/10 – Goed

Siobhan

Zakenreiziger
Positief: Netheid, personeel en service
Quiet clean room. I would have liked a bottle of water in my room.
2 nachten verbleven in mei 2024
Reactie van Nesh op 22 mei 2024
Dear Siobhan, Thank you for your score, I'm glad to hear you enjoyed your stay with us. In order to minimise plastic waste, we provide bottled water on request only. Please let us know of any additional requirements you might have on your next visit. Kind regardsNesh, Tavistock Hotel

10/10 – Uitstekend

Darren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in mei 2024
Reactie van Kennedy Front office Team op 21 mei 2024
Thank you, Darren for great feedback that you found our hotel location very convenient. We look forward to welcoming you again at Tavistock Hotel. If you have any questions or concerns just let us know. Kind regards,

2/10 – Ontzettend slecht

adina

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent and very helpful. Room was nice. I especially liked the WC seperate from sink and shower.
4 nachten verbleven in mei 2024
Reactie van Nesh op 20 mei 2024
Dear Adina, Thank you for your kind comments, we look forward to welcome you back to our hotel very soon. Kind regardsNesh

8/10 – Goed

Rosemary

Reisde met familie
No frills, very attentive staff
4 nachten verbleven in mei 2024
Reactie van Viktoriia op 19 mei 2024
Dear Rosemary,Thank you for letting us know about your recent experience with us.We are happy to hear that you enjoyed your stay with us.Looking forward to seeing you again.Kind regards,Viktoriia

10/10 – Uitstekend

Ann

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very polite and helpful
2 nachten verbleven in mei 2024
Reactie van Nesh op 19 mei 2024
Dear Ann, Thank you for your score and your comments, I'm happy to see you enjoyed your stay with us.Looking forward to welcoming you back to our hotel soon. Kind regardsNesh

10/10 – Uitstekend

Claire

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location, also near to university small park square's etcetera
1 nacht verbleven in mei 2024
Reactie van Yon op 18 mei 2024
Dear Claire,That's wonderful to hear! Thank you for taking the time to share your experience with us. We're thrilled that you had a perfect stay at the Tavistock Hotel. Providing exceptional experiences for our guests is always our goal, and we're delighted that we could exceed your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Kind regards,Yon AddisTavistock hotel

6/10 – Redelijk

Pedro

Positief: Netheid
Outdated but good breakfast and close to metro and British museum. Rooms small and bathrooms smaller. Ok if you don’t need or want to stay in room during your stay in London.
8 nachten verbleven in april 2024
Reactie van Yon op 16 mei 2024
Dear Pedro,Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed our breakfast and found our location convenient, being close to the metro and the British Museum.We understand that the room and bathroom sizes did not meet your expectations. Our hotel is housed in a historic building, which sometimes results in more compact spaces. However, we strive to make up for this with our service and amenities.We appreciate your insights and will take them into account as we continue to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards,Yon AddisNight Manager

10/10 – Uitstekend

Wei

Reisde met een groep
Very good!
2 nachten verbleven in mei 2024
Reactie van Viktoriia op 11 mei 2024
Dear Wei,Thank you for taking the time to let us know about your great experience at the Tavistock Hotel.We are pleased to know that you had a great experience during your visit.We hope to welcome you back again in the future for another 5-star stay.Kind regards,

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in at noon as i came straight from redeye arrival at heathrow. Walked from the Tube stop. Good indian restaurant bar on premises. Only letdown was that i couldnt watch north american sports in the bar. No reception and too much time change. Double bed was fine. Washroom was small but it worked ok
1 nacht verbleven in mei 2024
Reactie van Nesh op 6 mei 2024
Dear Michael, Thank you for taking the time to provide a feedback for your experience at Tavistock hotel. I am pleased to hear you enjoyed your stay and I will pass on your kind comments to our team who takes a great pride in providing a great stay for all our guests. We look forward to welcoming you back to our hotel very soon., All the bestNesh,. Night Manager

8/10 – Goed

Leila

1 nacht verbleven in mei 2024
Reactie van Nesh op 22 mei 2024
Dear Leila, Thank you for your score, I'm happy to see you enjoyed your stay with us. Kind regardsNesh, Tavistock Hotel

6/10 – Redelijk

Peter

Zakenreiziger
Positief: Netheid, personeel en service
The size of the bathroom for a double room was extremely small. The dining room which is used for breakfast is inadequate
1 nacht verbleven in mei 2024
Reactie van Viktoriia op 3 mei 2024
Dear Peter,Thank you for sharing your thoughts with us. We apologize that the size of the room did not meet your expectations for the price paid. We understand the importance of feeling comfortable and satisfied with your accommodation, and we regret any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience. Warm regards, Viktoriia

6/10 – Redelijk

Christine

Reisde met een groep, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property close to transit options however it was near a club so very noisy at night. The room was clean just outdated and didn't have items like a safe. The linens and towels were very rough. Service was good
7 nachten verbleven in april 2024
Reactie van Yon op 2 mei 2024
Dear Christine,Thank you for taking the time to provide feedback about your recent stay at Tavistock Hotel. We sincerely apologize for any inconvenience caused by the noise from the nearby club and for not meeting your expectations with regards to the room amenities and linens.Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We truly appreciate your kind words regarding our convenient location and the quality of service provided by our team.We understand that we fell short during your stay, but we would like to assure you that your concerns have been addressed with our team. We would be incredibly grateful for another opportunity to exceed your expectations and provide you with a much-improved stay.Once again, we apologize for any shortcomings during your recent visit and thank you for bringing them to our attention. We look forward to the possibility of welcoming you back and demonstrating the improvements we've made.Warm regards,Yon AddisTavistock Hotel

10/10 – Uitstekend

Vicki

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient hotel, rooms with a park view too. Easy parking, which has ev charging points in too which was a bonus. The reception , bar and dining areas were beautiful and the room was clean and well kept. Just a little basic. Really good quality hotel for the money.
1 nacht verbleven in april 2024
Reactie van Yon op 1 mei 2024
Dear Vicki,Thank you for your positive review! We're delighted you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon!Warm regards,Tavistock Hotel

6/10 – Redelijk

Jamie

2 nachten verbleven in april 2024
Reactie van Nesh op 19 mei 2024
Dear Jamie, Thank you for your score, I hope you enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Kind regardsNesh

10/10 – Uitstekend

Mandy

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, friendly helpful staff. Good price. Nice clean rooms. Lovely foyer when arriving. Would recommend and would stay again.
2 nachten verbleven in april 2024
Reactie van Kennedy op 29 apr 2024
Thank you for your lovely feedback. We're thrilled you appreciated our convenient location, helpful staff, and reasonable prices. It's wonderful to hear you found our rooms clean and enjoyed our welcoming foyer. Your recommendation means a lot to us, and we'd be delighted to welcome you back whenever you're in the area. Warm regards,

10/10 – Uitstekend

Mary Jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An easy walk from the Russell St. tube and close to Euston. Very quiet. My room could use a refresh, but it wouldn’t stop me from staying here again.
1 nacht verbleven in april 2024
Reactie van Kennedy op 29 apr 2024
Thank you for your feedback, Mary Jane. We're delighted you found our location convenient and enjoyed the tranquility. We appreciate your suggestion regarding the room refresh and will certainly look into it. We're glad it didn't deter you from considering us for future stays. We aim to ensure every guest has a comfortable experience and hope to welcome you back soon. Kind regards.

10/10 – Uitstekend

Tauhera

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in april 2024
Reactie van Kennedy op 29 apr 2024
Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future. Warm regards

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service
Great area, nice staff
2 nachten verbleven in april 2024
Reactie van Yon op 3 mei 2024
Dear Pamela,Thank you for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we met your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the near future.Warm regards,Yon AddisTavistock hotel

10/10 – Uitstekend

Bruce

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very accommodating, and a very convenient location for those who are running the London Marathon.
6 nachten verbleven in april 2024
Reactie van Yon op 26 apr 2024
Dear BruceThank you for taking the time to leave us a review! We're glad to hear that you found our hotel accommodating and convenient for the London Marathon. We look forward to welcoming you back again in the future.Warm regards,Yon AddisNight Manager

10/10 – Uitstekend

Martin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
VERy comfortable stay with most helpful and charming staff
1 nacht verbleven in april 2024
Reactie van Yon op 26 apr 2024
Dear Martin,We greatly appreciate your review! It's wonderful to hear that you had a very comfortable stay with us and found our staff helpful and charming. Your kind words will surely motivate our team to maintain the high level of service you experienced. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Yon AddisNight Manager

8/10 – Goed

Zoltan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Some rooms have unmovable shower heads which could be changed to moveable ones.
8 nachten verbleven in april 2024
Reactie van Yon op 25 apr 2024
Dear Zoltan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall.We appreciate your suggestion regarding the shower heads in some of our rooms. We understand the importance of having adjustable shower heads for our guests' comfort and convenience. Rest assured, we will take your feedback into consideration for future improvements.We hope to welcome you back to Tavistock Hotel in the near future and provide you with an even more comfortable stay.Warm regards,Yon AddisNight Manager

2/10 – Ontzettend slecht

Guadalupe

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No hicieron la limpieza de la habitacion y el unico dia que la hicieron, no barrieron, no cambiaron toallas, ni se llevaron los trastes sucios. Por otro lado en su pagina argumentan que saben hablar todos los idiomas y no hay nadie que sepa español. Una perso a de la recepcion super grosera y racista
5 nachten verbleven in april 2024
Reactie van Yon op 25 apr 2024
Dear Guadalupe,We sincerely apologize for the inconvenience you experienced during your stay and appreciate you taking the time to share your concerns with us.It's disheartening to hear that your room was not properly cleaned throughout your stay. This does not meet our service standards, and we apologize for any inconvenience this may have caused. Your feedback helps us identify areas for improvement, and we have taken steps to address this issue with our housekeeping team to ensure the appropriate measures are taken in the future.Regarding your comment about language, we sincerely apologize for any inconvenience you experienced. We strive to provide multilingual service to meet the needs of all our guests, and I regret that you did not encounter any staff members who speak Spanish during your stay. We will work to improve the availability of staff who can communicate in different languages to ensure a more satisfactory experience for all our guests.We appreciate your feedback as it helps us improve our services and ensure that every guest has a positive experience at Tavistock Hotel. We hope to have the opportunity to welcome you back in the future and demonstrate our true hospitality.Best regards,Yon AddisNight Manager

10/10 – Uitstekend

Charles

6 nachten verbleven in april 2024
Reactie van Yon op 25 apr 2024
Dear Charles,Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had an exceptional stay at Tavistock Hotel.Your positive feedback means the world to us, and we're delighted to have met your expectations. It's our goal to provide every guest with a memorable and enjoyable experience, and we're glad to hear that we succeeded with your stay.We look forward to welcoming you back to Tavistock Hotel in the future for another fantastic stay!Warm regards,Yon Addis

8/10 – Goed

Noah, Jackson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent value for an excellent location.
2 nachten verbleven in april 2024
Reactie van Viktoriia op 17 apr 2024
Dear Noah,Thank you for taking the time to let us know about your experience at the Tavistock Hotel.We are so delighted to hear how much you enjoyed your stay with us.Thank you for rating us 4/5, we hope that the next time you visit us will be 5/5.We look forward to welcoming you back to our hotel in the near future. Thank you for choosing the Tavistock Hotel.All The Best,Viktoriia