I am sorry your experience with the hotel was less than expected when calling. We hope you will come stay with us in the future.

Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Good afternoon Lynn,We are very pleased you had a great experience with us. I hope we get to see you again soon. Again, thank you for being a very valued guest.

Good afternoon Jason,We are very pleased you had a great stay with us. I hope we will see you again soon. Again, thank you for being a valued guest.

Thank you! We are so glad you enjoyed your stay.

Thank you! We are so glad you enjoyed your stay.

Thank you for sharing your review. We are happy that you enjoyed your stay at Holiday Inn & Suites, Lebanon Virginia. We hope to see you again.

Thank you for sharing your review. We hope to see you again.

Thank you for sharing your review. We hope to see you again.

Thank you so much for sharing your review. We are very happy you enjoyed you stay at Holiday Inn Express & Suites, Lebanon Virginia. I will share your kind words with our staff. It will mean so much to them. We hope to see you again.

Thank you for staying with us! We love to hear a guest has enjoyed their stay in our hotel! We hope to see you again!!

So glad to hear you enjoyed your stay with us!! We hope to see you again soon!!

Thank you so much for your feedback. We are so glad that you enjoyed your stay with us and hope to see you again in the near future. Thank you again for choosing Holiday Inn Express Lebanon.

We apologize that your experience staying with us was unsatisfactory, our housekeeping staff, front desk staff as well as management vacuum our elevator multiple times per day as needed. My assistant manager also checked the tub and she did not find any water leak when she checked it. Perhaps the shower curtain/liner was not in the tub completely causing the water to run down the curtain into the floor. that happens quite frequently when guests do not get the curtain in the tub. As for the bug you saw, we have not seen or had any other complaints of cockroaches. We have an exterminator that is scheduled monthly that sprays and inspects our property. This is the time of year for spiders, ants, stink bugs, lady bugs and flies as well as an array of other insects seek shelter on the inside. Unfortunately, bugs getting on the inside is out of our control. As I said earlier we take every precaution to avoid this from happening and take immediate action when it does. We look forward to seeing you again on your next visit.

Thank you for taking the time to tell us about your stay. We are so glad you enjoyed your time at our property and hope to see you again in the future. Thanks again for choosing Holiday Inn Express Lebanon, VA.

Thank you for taking the time to tell us about your stay. We use feedback such as yours to ensure that we are delivering the best service possible. We hope to see you again in the future. Thank you again for choosing Holiday Inn Express Lebanon.

We are so glad that you enjoyed your stay with us and look forward to seeing you again in the future. Thank you for taking the time to tell us about your stay, we use the feedback to ensure we are delivering the best service possible to our guests. Have a great day!

Thank you for taking the time to tell us about your recent stay. We use feedback such as yours to continue improving the service we provide to our guests. I am sorry that you didn't find our beds to be comfortable and hope to see you again in the future. Thank you again for choosing Holiday Inn Express Lebanon.

Thank you for taking the time to tell us about your most recent stay. We are so glad that you enjoyed your time with us and look forward to seeing you again in the future. Thank you again for choosing Holiday Inn Express Lebanon.

Thank you for taking the time to tell us about your stay. We are so glad that you enjoyed your visit with us and hope to see you again in the future! We use feedback such as yours to ensure that we are delivering the best service possible to our guests. Thank you again for choosing Holiday Inn Express Lebanon. Have a great day!

Thank you for taking the time to tell us about your stay, we are so happy to hear that you enjoyed your visit!! We look forward to seeing you again in the future.

Thank you for taking the time to tell us about your stay. We are so glad you enjoyed your visit with us! Your feedback is used to ensure that we are offering the best service possible. We hope to see you again in the future and thank you for choosing Holiday Inn Express Lebanon.

Dear Steven,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Richard,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Jacquelynn,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Shawn,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LEBANON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are striving to meet our guests’ high expectations while adhering to IHG COVID-19 guidelines by serving prepackaged items for breakfast to ensure all guests are safe and can enjoy breakfast. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Jennifer,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LEBANON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are striving to meet our guests’ high expectations while adhering to IHG COVID-19 guidelines by serving prepackaged items for breakfast to ensure all guests are safe and can enjoy breakfast. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear William,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Vincent,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Laura,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Jay,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We are deeply sorry about the air conditioning unit, within the room. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear GUEST,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear GUEST,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Thomas,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Estrella,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Christina,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Johnnie,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear Stephanie,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager

Subject: Your recent stay at Holiday Inn Express LEBANONDear GUEST,Thank you for taking the time to tell us about your experience at Holiday Inn Express LEBANON. We are glad to hear you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Aaron BartonFD Manager