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Beoordelingen van Sura Hagia Sophia Hotel

5 out of 5
Sura Hagia Sophia Hotel
Divanyolu Cd. Alemdar Mah., Ticarethane Sk. No 10 Sultanahmet, Istanbul, Istanbul

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 283 van 580 beoordelingen" "
Gastenscore: 8 - Goed. 143 van 580 beoordelingen" "
Gastenscore: 6 - Redelijk. 64 van 580 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 580 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 52 van 580 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Aylin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear AylinThank you for your feedback about your stay at our hotel. Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

6/10 – Redelijk

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Sura Hotels Management op 17 jan 2024
Hello Dear WendyFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sura Hotels Management

10/10 – Uitstekend

Yasin

1 nacht verbleven in januari 2024
Reactie van Sura Hotels Management op 17 jan 2024
Hello Dear YasinFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sura Hotels Management

10/10 – Uitstekend

Amal

Reisde met een groep
7 nachten verbleven in december 2023
Reactie van Sura Hotels Management op 29 dec 2023
Hello Dear AmalFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Management

10/10 – Uitstekend

Valery

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uitstekend
3 nachten verbleven in december 2023
Reactie van Sura Hotels Management op 12 dec 2023
Hello Dear ValeryFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Management

8/10 – Goed

Dounia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2023
Reactie van Sura Hotels Management op 5 nov 2023
Hello Dear DouniaFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Mangement

10/10 – Uitstekend

younes

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in Istanbul, 5min from grand bazaar, 5 min from Eminönü. beautiful park closeby. Very clean good service.
2 nachten verbleven in oktober 2023
Reactie van Sura Hotels Management op 5 nov 2023
Hello Dear YounesFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Mangement

8/10 – Goed

Dounia

Reactie van Sura Hotels Management op 20 feb 2023
Dear Dounia,First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown.We value all your feedbacks as they guide us, motivate and give us the opportunity to improve our service quality. We are delighted to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your experience regarding our service and the team. We will make sure to share your valuable feedbacks with our team. Our team always exceeds our guests expectations as well as They all are dedicated colleagues and they care for the personalized service. We are proud to have such a talented team. We are very sorry for the inconvenience that you had during your visit. We had our meetings with the related department heads and will make sure your feedbacks are considered.Please give us the second chance to welcome you and your guests in near future to our beautiful property and timeless city.Kindest Regards,Hotel Management

10/10 – Uitstekend

Rosemarie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for traveling with kids to Istanbul
3 nachten verbleven in augustus 2022
Reactie van Sura Hotels Management op 23 aug 2022
Dear Rosemarie, Thank you very much for choosing Sura Hagia Sophia Hotel. I am very happy to see that you enjoyed your stay with us.We are looking forward to welcoming you back soon. Kind regards, Sura Hotels Management

10/10 – Uitstekend

Salih

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022
Reactie van Hotel Management op 2 dec 2022
Dear Salih,First and foremost, we Sura Hagia Sophia would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown.We are very pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your kind experience regarding our beautiful property.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kindest Regards,Hotel Management

8/10 – Goed

Henriette Jolande Van der, Zwolle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hoog serviceniveau, vriendelijk personeel, kennis van de Engelse taal van het personeel kan nog wat beter, fijne hamam, fijn zwembad en super ontbijtbuffet.
5 nachten verbleven in mei 2022
Reactie van Hotel Management op 21 dec 2022
Dear Henriette,First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. Your kind comments have already been shared with our department heads to take the necessary actions accordingly.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kindest Regards,

10/10 – Uitstekend

Hajar

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top service, mooie locatie en schone kamers
4 nachten verbleven in december 2021
Reactie van Hotel Management op 23 dec 2022
Dear Hajar,We are delighted to hear that you had a fabulous stay with us. We are very pleased to hear that it was an exceptional and memorable stay for you. Thank you very much for sharing your wonderful comments with us.Looking forward to welcoming you back again at the beautiful Sura Hagia Sophia in near future.Kindest Regards,

8/10 – Goed

Kubra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021
Reactie van Sura Hotels Management op 6 sep 2021
Dear Kubra, First of all we would like to thank you for choosing Sura Hagia Sophia Hotel for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Sura Hagia Sophia Hotel in the nearest future. Best Regards

4/10 – Matig

Mohammed Mahbub Hussain

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Definitely not a 5 star hotel. Room had a massive pillar and n the middle of the room. Room was very small and could do with a lick of paint. Hotel is close to the attractions but there are other nicer hotels to stay at which are much more cost effective. This place is overpriced.
5 nachten verbleven in mei 2024

4/10 – Matig

Radia Begum

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was several works being carried out around the building which we were not advised about which meant some areas of the hotel were off limit and at certain times very loud and unpleasant. We were unable to access the pool on our last day as back door was being replaced and no access. Building equipment was being stored in the courtyard which made it feel like a building site, instead of somewhere relaxing to sit. There was also work being carried out in the kitchen area and not really closed off properly. The waiters did not tend to us at breakfast and we had to ask for cutlery every day. Additional extras which were available to order for breakfast eg omelettes and pancakes were never explained to us, however we did see others with the items. The bathroom was old and could do with a renovation as you could see mold. I would definitely say this was not a 5 star hotel by any means. Maybe a 4 at a stretch.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

SARA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was beautiful and my Hamam experience and massage were wonderful. The room was super and the location was a must to be close to the Blu Mosque and Hagia Sofya!
4 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 24 mei 2024
Dear SaraThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Thanks a lot for describing your experience with the Hamam very beautifully. Thanks for the encouragement.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Aftab

Reisde met familie en kleine kinderen
Positief: Personeel en service
Centrally located with a few 100 meters from Aya Sofia, Blue Mosque and Topakpi Palace. Grand Bazar is 10 mins walking distance; no need to take the tram (which is pretty cheap). There are several eating places but prices are higher than if you move more towards the bridge that saperates the two parts of Istanbul. Small corridors and tiny lifts. We didn’t book breakfast as there are plenty of cheap places outside. I was on a boys trip with my son and despite the room being small compared to the rooms i have stayed in, we didn’t feel cramped. We found the staff to be nice and friendly. The AC was not working even when we closed the window as instructed so we slept with window open. We are muslim so we don’t mind being waken up with the sound of Azan (call to prayer)
3 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 22 mei 2024
Dear AftabThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you for praising our friendly staff. We hope to host you again beside the beautiful Site, I mean Aya Sophia.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. Sincerely YoursSura Hotels Management

6/10 – Redelijk

Aamar

Reisde met een groep
Positief: Netheid, personeel en service
The location and the service of the staff at the hotel was great. However the facilities of the hotel don’t match the price paid and the breakfast menu is very poor and basic, expected much better on the breakfast. Also renovation works were being carried out at the hotel which we were not made aware of prior to our arrival. Overall I would say it is a good hotel but not for the price you pay
4 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 22 mei 2024
Dear AamarFirstly we really apologize to you for the inconvenience caused by the renovation procedure. . We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Also, thank you for praising the staff. They have done their duty and you have motivated them to be more encouraged.

6/10 – Redelijk

Yasmeen

Reisde met familie
Positief: Personeel en service, voorzieningen
We were disappointed with the property and had to change rooms twice. Webooked for 3 people as 1 king and 1 twin bed. But we got a roller bed instead. Daily cleaning was quite bad. Even the bed was not made right. There were people living under our room (not guests but employees) and they were very loud till 1-2 am that made us wake up and had to compain at that time. Huge pillar inside the room was very inconvenient. Overall it was not a good room. The location was excellent though.
6 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 24 mei 2024
Dear YasmeenWe are so sorry for everything that happened and was not convenient and I inform the managers about your comments. But I am obliged to inform you that we have various types of rooms which are more spacious and comfortable. If you give us another chance to host you, we promise to create a very pleasant vacation for you.Sincerely YoursSura Hotels

10/10 – Uitstekend

NADIA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jai adoré mon séjour à Sura Hagia hotel. 1/ tout le monde a été très gentil avec moi. 2/ le service était parfait 3/ possibilité de faire des tours avec le service de conciergerie et aussi une carte sim pour le téléphone. 3/ la terrasse et le jardin très beau pour prendre un thé ou un café turc. Je conseille 4 / le Hammam, waouw, un moment génial pour se reposer après une longue journée de visite. 5/ encore une fois, des gens très gentils qui vous donnent des conseils aussi pour sortir ou vous déplacer J'espère revenir bientôt Merci beaucoup.
7 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 25 mei 2024
Dear NadiaThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. We are happy that you had an enjoyable experience during your stay at our hotel. At Sura Hotel, we always strive to provide the best for our guests.It is our priority that all our guests have a wonderful stay. Sura Hotels, the favorite accommodation venue of the Sultanahmet district, which is almost an open-air museum that has hosted three great civilizations and many different cultures on the historical peninsula in the heart of Istanbul, makes a difference with its different service concept and architecture that respects history, culture and heritage, while all our spaces are designed by master architects for the comfort of our guests.We look forward to welcoming you and your loved ones on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Mariah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very central in the Sultanahmet area, within a few minutes walking distance to main attractions like Hagia Sophia, Blue Mosque, Basilica Cistern etc. Also, it was only 2/3 minutes away from the closest tram station which is great. The hotel itself was very pleasant, clean and modern - the staff were very kind and attentive. Great variety for breakfast. Even though it was very central, it was quiet at nights and not too busy outside.
3 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 15 mei 2024
Dear MariahThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you for emphasizing the helpfulness of our staff and the quality of the breakfast and the cleanliness of our property. Thank you for motivating us.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. Sincerely YoursSura Hotels Management

10/10 – Uitstekend

Abdil-Kadir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Preofessional and attentive staff. Clean Hotel. impeccable service recommended
3 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 15 mei 2024
Dear Abdil-kadirThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. We are happy that you had an enjoyable experience during your stay at our hotel. At Sura Hotel, we always strive to provide the best for our guests.It is our priority that all our guests have a wonderful stay. Sura Hotels, the favorite accommodation venue of the Sultanahmet district, which is almost an open-air museum that has hosted three great civilizations and many different cultures on the historical peninsula in the heart of Istanbul, makes a difference with its different service concept and architecture that respects history, culture and heritage, while all our spaces are designed by master architects for the comfort of our guests.We look forward to welcoming you and your loved ones on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Sajid

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Formerly helpful staff. Nice clean place to stay in. Very convenient to go to blue mosque Hagia Sophia and grand bazaar. The location was really good.
6 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 15 mei 2024
Thank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Catherine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tres bel emplacement, proche de toutes les activites et des transports Personnel tres professionnel et tres accueillant
4 nachten verbleven in mei 2024
Reactie van Sura Hotels Management op 8 mei 2024
Dear CatherineThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Also, thank you for emphasizing the friendliness of our staff. You have made them stay motivated.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. Sincerely YoursSura Hotels Management

8/10 – Goed

Caridad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bueno. En la recervacion aparece que el desayuno esta incluido y no es asi hay que pagar 20 euros por persona
6 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 8 mei 2024
Dear CaridadThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Regarding the breakfast issue, I am obliged to inform you that breakfast reservation is always separate from the room. If the guest reserves the breakfast with the room, at the same time, there is special discount. In our website the whole information is available. I guess that you have not been informed well, and so there is a kind of misunderstanding.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Rosario

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
4 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 8 mei 2024
Dear RosarioThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Zavida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel. Friendly and very helpful staff.Location was perfect . Close to all major attractions.Nice restaurants around. Will definitely come back
3 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 2 mei 2024
Dear ZavidaThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. Sincerely YoursSura Hotels Management

10/10 – Uitstekend

Prathamesh Chandrashekhar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome property very close to major attractions , Tram and dining options !
3 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 2 mei 2024
Dear PrathameshThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. Sincerely YoursSura Hotels Management

10/10 – Uitstekend

Marilyn, West Vancouver

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shower floor was very slippery.
2 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 2 mei 2024
Dear MarilynThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Thank you for commenting on the shower floor. We consider it. Thanks for helping us.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

spiros

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location of the city.
4 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 2 mei 2024
Dear SpirosThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. Sincerely YoursSura Hotels Management

6/10 – Redelijk

Bill

2 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 2 mei 2024
Dear BillThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We will be so grateful to you if you help us by explaining the details to see why you have not been fully satisfied. We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Svenja

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 3 mei 2024
Dear SvenjaThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Abdul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location, easy walking distance from blue mosque and Hagia Sophia. Very modern hotel and good size rooms. Ideal for families. Hotel has a court yard, spa and small swimming pool. Breakfast selection not great but ok
6 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 25 apr 2024
Dear AbdulThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Thank you for your nice comment on the beauty of our property. What you said about the breakfast will be considered.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Kashif

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay for families with small children
4 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 16 apr 2024
Dear KashifThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Muhammed

Reisde met familie
Positief: Voorzieningen
Very nice location. Highly recommend.
5 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 16 apr 2024
Dear MuhammedThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a very spacious family room which and were able to check in early as we arrived very early that morning. The facilities were very clean and tasteful and a welcome escape from the crowded streets outside. We enjoyed our stay.
3 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 16 apr 2024
Dear TanyaThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Thank you for your nice comments on the room and the staff and the cleanliness. You know this area is an ancient area and so the streets are narrow. and the area is noisy becuz it is alive. We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

Shelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the privilege of staying at the Sura Hagia Sophia Hotel in Istanbul, and it was an unforgettable experience! The hotel's location was perfect, with breathtaking views of the Hagia Sophia and the Blue Mosque. The staff were warm and welcoming, going above and beyond to ensure my stay was comfortable. The room was spacious and well-appointed, with a comfortable bed and modern amenities. Highly recommend Sura Hagia Sophia Hotel to anyone looking for an unforgettable stay in Istanbul 🇹🇷♥️
Reactie van Sura Hotels Management op 25 apr 2024
Dear ShellyThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Thank you for your really nice comments on our rooms and the facilities.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to see the main sights. Used the gym.and Haman. Nice rooms. Good 4 star hotel.
4 nachten verbleven in april 2024
Reactie van Sura Hotels Management op 10 apr 2024
Dear JohnWe are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Your positive views about the Gym and Hamam and the Rooms make our hearts warm. Thank you for sharing your beautiful view. But what has been not very pleasant that you give us 4 stars ınstead of 5. If you inform us, you will help a lot. We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

4/10 – Matig

Tara

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
I am 5”3 and when I show I kept hitting my arm on the ceiling. My boyfriend is 6”1 and he couldn’t even get in and out of the shower without bending over. We tried to ask to change rooms and they said there was nothing available. But I can see rooms available to book last min online. Definitely doesn’t feel like a 5 star hotel.
3 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 3 apr 2024
Dear TaraThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with luxury and quality service at all times. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Thank you for your feedback about your room. Your comments are very valuable to us as they help us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to make every stay as pleasant and memorable as possible by blending the charm and history of Istanbul with modern comfort and convenience. We look forward to welcoming you back in the future, perhaps to try one of our larger rooms for a different experience as you continue to explore the charming streets of this timeless city.Sincerely yours,Sura Hotels.

6/10 – Redelijk

Ibrahim

Reisde met familie
Sehr gute Lage!
6 nachten verbleven in maart 2024
Reactie van Sura Hotels Management op 22 mrt 2024
Dear IbrahimThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

10/10 – Uitstekend

faryaal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very nice and upscale, staff are lovely and the shisha onsite was very nice. Surrounding area for food and other amenities is extortion, they will always try to persuade you to sit and eat etc but I would advice to walk further out to find cheaper places to eat. Walking distance to tram, very easy to use with railkart card (1 card can be used between a few people), walking distances to mosques and other attractions or 1/2 stops away from the centre; 1/2 stops either side of the sultanahmet tram stop is cheaper than the area where the hotel is. Bathroom within the room could do with updating, not exactly 5*. Bed was extremely comfy, a lot of extra pillows and can request different types, rooms were cleaned everyday with fresh water bottle supplied. Bring a fire stick for the TV! HDMI slots available to watch your own stuff etc. overall, lovely hotel in a very busy location with plenty to do and see around you within walking distance
4 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 20 mrt 2024
Dear FaryaalThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. All your views are considered and thank you for your detailed information.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to Ayasofia.
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 7 mrt 2024
Dear ValerieThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Mohammed Ajmal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service and fantastic view of blue mosque from the room.
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 6 mrt 2024
Dear MohammedThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

ANIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel and staff friendly
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 5 mrt 2024
Dear AnisThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Mauro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom needs a major renovation. It is old and look dirty. The rest is good. Really good breakfast.
3 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 3 mrt 2024
Dear MauroThank you for taking the time to share your thoughts on your recent stay at Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times.Thank you for your feedback regarding the cleanliness of the bathroom. We attach great importance to cleanliness and hygiene in our hotel, which is located in the heart of the city with a cultural history of 8500 years, which has hosted three great civilizations and many different cultures. Deep cleaning is carried out regularly in our hotel. We take care to ensure that the cleaning standards of our hotel are of the highest quality and we strive to ensure the comfort of our guests by making continuous improvements.Thank you for your beautiful comment on the breakfast.We look forward to welcoming you again and to offer you the comfort and hospitality of Sura hotels We look forward to welcoming you again and giving you another opportunity to fully experience the comfort, hospitality and quality of Sura Hotel. Rest assured that we will do our best to help you explore the historical texture of Istanbul and the luxurious services offered by our hotel in a more comfortable way.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Mohammad, Millburn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location.
2 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear MohammadThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

8/10 – Goed

Shabbir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was nice it was my second time in 4 months, staff were polite and well presented,hotel was clean in a good location,I was very pleased with there service would recommend.
14 nachten verbleven in februari 2024
Reactie van surahotels management op 25 feb 2024
Dear ShabbirThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.We are happy that you had an experience that exceeded your expectations during your stay at our hotel. we always take care to offer the best for our guests. We attach great importance to cleanliness and hygiene in our hotel. As you mentioned with your kind comment, our staff are polıte and caring because our aim is to prove the warmth of Turkish hospitality which is well-known. With your positive comments you made us feel self-satisfied. It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

10/10 – Uitstekend

Shahid

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is excellent.
2 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear ShahidThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.

8/10 – Goed

Azhadkhan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear AzhadkhanThank you for your feedback about your stay at our hotel. Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.

8/10 – Goed

Danishta

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near to the Blue Mosque and Hagia Sofia Mosque. Good Breakfast options. Friendly staff.
4 nachten verbleven in februari 2024
Reactie van Sura Hotels Management op 28 feb 2024
Dear DanishtaThank you for taking the time to share your thoughts on your recent stay at Sura Hagia Sophia Hotel. Thank you very much for your positive review. We are happy that you had an enjoyable experience during your stay at our hotel. We are delighted to hear that you appreciated our prime location, just a stone's throw away from the awe-inspiring Hagia Sophia and Blue Mosque and a comfortable walking distance from the historic Grand Bazaar. Istanbul's rich history spanning 8500 years is indeed reflected in its remarkable landmarks and it is a privilege for Sura Hotels to be located in the heart of a city of such historical significance.Thank you, dear Danishta, for your kind comments on the breakfast and our professional staff. It is really encouraging to us.It is invaluable to us as it helps us in our continuous improvement efforts to provide the best possible experience for our guests. Our aim is to blend the charm and history of Istanbul with modern comfort and convenience, ensuring that every stay is as enjoyable and memorable as possible. We look forward to welcoming you back in the future to continue exploring the charming streets of this timeless city.Sincerely yours,Sura Hotels.