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Beoordelingen van Nova Plaza Crystal Hotel & Spa

4 out of 5
Nova Plaza Crystal Hotel & Spa
Receppasa Caddesi No:7, Taksim, Istanbul, Istanbul

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 43 van 123 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 123 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 123 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 123 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 123 beoordelingen" "

7,8/10

Netheid

7,8/10

Personeel en service

7,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel. Schoon.
3 nachten verbleven in september 2021
Reactie van HK op 27 okt 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

8/10 – Goed

HH

2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Lawrence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice hotel staff are very friendly and helpful. This is my second stay at this hotel. I will be back here when I’m Istanbul.
7 nachten verbleven in februari 2024

10/10 – Uitstekend

Xhevahire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

6/10 – Redelijk

Naveed

Positief: Personeel en service
Hotel was nice. Central..but WiFi was not working in room.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

qasem

4 nachten verbleven in juni 2023

6/10 – Redelijk

Lucia

Negatief: Netheid
Hotel posizionato in una buona posizione. Personale alla reception accogliente. La camera abbastanza ampia ma non molto pulita (c’erano i cuscini decorativi sporchi, macchie appiccicose sulla scrivania e ho trovato anche un pelo in bagno). L’insonorizzazione delle camere non esiste. Si sente praticamente tutto. Colazione abbastanza buona. Troppo altro il prezzo speso.
2 nachten verbleven in februari 2023
Reactie van HK op 9 mrt 2023
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback with us. We are happy to hear that you enjoyed our unique concept and design, our convenient location and the hospitality and attentiveness of our staff. We would be glad to welcome you back in your future Istanbul visits. Warmest regards,

8/10 – Goed

Asher

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was excellent and the stay as well. Very close to all amenities
Reactie van HK op 7 feb 2023
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 – Uitstekend

Majdi

1 nacht verbleven in mei 2022
Reactie van HK op 10 jun 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 – Uitstekend

Zahi izhak

7 nachten verbleven in april 2022
Reactie van HK op 18 mei 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

8/10 – Goed

Mahmood

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good and nice staff , breakfast rich , but small rooms
6 nachten verbleven in maart 2022
Reactie van HK op 18 mei 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

2/10 – Ontzettend slecht

Haddad

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2022
Reactie van HK op 8 feb 2022
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Redelijk

Hamideh

Reisde met familie
Positief: Comfort kamer
4 nachten verbleven in december 2021
Reactie van HK op 8 feb 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Redelijk

Adel

Reisde met familie
The location is very good. The staff is friendly. The breakfast was good. The services and cleanliness should be better
3 nachten verbleven in december 2021
Reactie van HK op 8 feb 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Redelijk

Ibrahim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2021
Reactie van HK op 8 feb 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2021
Reactie van HK op 8 feb 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 – Goed

Roy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was a great stay best location, friendly staff.
4 nachten verbleven in november 2021
Reactie van HK op 8 feb 2022
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Redelijk

Savas

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021

8/10 – Goed

Tim Alexander, Freiburg

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Der Empfang im Hotel war sehr gut. Wir hatten als Familie 3 Doppelzimmer gebucht. Diese waren im 4 Stock und sehr modern. Leider hat das Hotel keine Klimaanlage bzw. nur zum Heizen des Zimmers. Daher war in der ersten Nach sehr warm im Zimmer. Die Zimmer waren zum Innenhof und dort liefen sehr viele Geräte, sodass man nachts auch nicht das Fenster offenlassen kann. Der Frühstücksraum ist im 1. OG und über das Treppenhaus offen zu allen Stockwerken. Daher hat es morgens im ganzen Hotel nach Essen gerochen. Nicht komplett unangenehm, aber doch störend. Das Hotel arbeitet offenbar mit einer Klinik für Haartransplantationen zusammen. Daher sieht man im Hotel sehr viele Personen mit Verbänden am Kopf. Im Frühstückraum kamen wir uns teilweise vor wie in der Kantine einer Klinik. Der Anblick ist schon etwas störend. Das Spa im Keller des Hotels ist recht klein. Der Pool ist zudem nur bis 20:00 geöffnet. Die Behandlungen (Massagen, Kosmetik) sind recht teuer und werden in US Dollar abgerechnet. Beispielsweise kostet eine 45 Minuten Ganzkörpermassage 70 US Dollar. Da die Lage des Hotels sehr gut und der Preis OK ist, kann ich das Hotel dennoch empfehlen.
3 nachten verbleven in november 2021
Reactie van HK op 12 nov 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 – Redelijk

sam

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
6 nachten verbleven in oktober 2021
Reactie van HK op 8 nov 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 – Redelijk

Ali

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Average
The only good thing about the hotel is the service of yilmaz, mehmet and murat. The hotel rooms are so tiny and small. Except room 1810. Another good thing is the location of the hotel. Make sure never take the breakfast its not worth it.
9 nachten verbleven in oktober 2021
Reactie van HK op 27 okt 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 – Redelijk

Ayman

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
10 nachten verbleven in september 2021
Reactie van HK op 27 okt 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Ahmed

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021
Reactie van HK op 27 okt 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Salma

Reisde met familie
It was a great location hotel with very friendly staff and especially yilmaz he was so nice
3 nachten verbleven in september 2021
Reactie van HK op 27 okt 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 – Ontzettend slecht

Hicham

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
Mon sejour etait horrible. Bruit, receptionniste ne m ont pas assisté pour trouver des info basics (pharmacie de garde), 1 litre d'eau par jour par chambre meme en cas de besoin en plein de nuit.
1 nacht verbleven in september 2021
Reactie van HK op 16 sep 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

KURSAD

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021
Reactie van HK op 27 okt 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Wed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely good service, and nice and helpful staff. This is my 4th visit and I will continue choosing this hotel in the future thanks to the staff. Extra thanks to
9 nachten verbleven in augustus 2021
Reactie van HK op 27 okt 2021
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything in this hotel was terrible. Service Cleaning Rooms Exterior and interior Views Internet access Everything was terrible
1 nacht verbleven in september 2021
Reactie van HK op 16 sep 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Ayad

4 nachten verbleven in augustus 2021

10/10 – Uitstekend

gabriel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2021

8/10 – Goed

Hasan

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
The staff on the reception are not friendly The check in time is too late at 3pm
1 nacht verbleven in augustus 2021
Reactie van HK op 20 aug 2021
Dear Guest; Thank you for sending us your feedback. We are very sorry that we could not give you your rooms after 14:00 due to the occupancy of our hotel. Our goal is to provide our guests with unforgettable experiences and we apologize for not meeting your expectations. Thank you for taking the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and to regain your faith. Best regards, Sebahattin Ünal General Manager of Nova Plaza Crystal Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
4 nachten verbleven in augustus 2021
Reactie van HK op 20 aug 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 – Ontzettend slecht

yusuf zeki

1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel. Good quality and service
2 nachten verbleven in juli 2021
Reactie van HK op 22 jul 2021
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with easy-access to Taksim square.
1 nacht verbleven in juli 2021
Reactie van HK op 22 jul 2021
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juni 2021
Reactie van HK op 11 jul 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 – Goed

Fariba

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not bad
İt was clean, tidy but noisy
4 nachten verbleven in juni 2021
Reactie van HK op 20 jun 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Lage ist super zentral, das Personal sehr freundlich und zuvorkommend.
4 nachten verbleven in juni 2021
Reactie van HK op 17 jun 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👎 Viersterneh
2 nachten verbleven in juni 2021
Reactie van HK op 17 jun 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 – Ontzettend slecht

Imane

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2021
Reactie van HK op 17 jun 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 – Goed

Ersin

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2021
Reactie van HK op 6 jun 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, service,excellent food and location and this is the fourth time at this hotel and for sure we will come back
2 nachten verbleven in mei 2021
Reactie van HK op 25 mei 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen
I had to stay at the Nova plaza for almost 13 days. Overall I was not satisfied with the visit. Breakfast was very poor and the staff specifically the dine-in Manager was extremely rude and had a fight with me over me asking him for a cup of tea. The beds were very old as well. People were smoking inside their rooms and I had to complain a few times to the receptionist and no action was taken. way overpriced. ilmaz helped very much with stuff and I thank him for that. I felt I was ripped off with this visit.
10 nachten verbleven in maart 2021
Reactie van HK op 25 apr 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 – Redelijk

Mohammad

Zakenreiziger
Positief: Netheid
2 nachten verbleven in maart 2021
Reactie van HK op 16 mrt 2021
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 – Goed

Garip

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van HK op 7 mrt 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Jahanzeb

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
FRESH BREAKFAST AND GOOD LOCATION
If someone wants to enjoy mouth watering fresh breakfast then I strongly recommend this hotel. Location was excellent and FRESH BREKFAST WON MY FAMILY HEART. RESTAURANT STAFF AND SPECIALLY COOK IS VERY VERY NICE LADY WHO KEEP HER HANDS AND MOUTH COVER EVEN HEAD WAS ALSO COVERED WITH CAP, ALL KITCHEN SOPS WERE FOLLOWED AND ALL STAFF MEMBERS WERE NEAT AND CLEAN
4 nachten verbleven in januari 2021
Reactie van HK op 14 feb 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

jahanzeb

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2021
Reactie van HK op 14 feb 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Zak

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice clean hotel. Breakfast was delicious!
1 nacht verbleven in januari 2021
Reactie van HK op 19 jan 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

English

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Many Thanks for front desk team everything was very nice
4 nachten verbleven in december 2020
Reactie van HK op 5 jan 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 – Uitstekend

Oleksii

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No parking
No parking!
2 nachten verbleven in december 2020
Reactie van HK op 5 jan 2021
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager