Hôtel près de Isle Casino Waterloo (Waterloo)

« The hotel and Brew Brothers restaurant on site was wonderful. We would have stayed a 2nd night if they hadn't been sold out. Front desk staff were very friendly. Hotel is close to Lost Island as well. »

« Have stayed multiple times when passing thru for work…quality hotel with great staff »

« L'accueil jovial et employés serviables »

« Great customer service »

« . »

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« très bon hotel »

« Shower head leaked, carpeting was filthy and laundry was piled up in the dining area, so I checked out a day early and since I booked thru you the second day of the stay is non refundable not doing this again. »

« This place felt dim, scary, and cheap (which is why it was the price). The rooms were small. The bathroom had literal piles of dirt in the corners. The tub was rust stained and looked dirty. We were too worried to shower there. There were piles of mattresses behind the hotel building. When we first arrived to our room, the cleaning lady was sitting in the hallway outside our room with bags of garbage. The bags stayed in the hallway for several hours after. We only needed a place to stay for the...

« There were dirty clothes left in the bathroom along with black mold in the corner of the tub. One of the 2 beds we couldn't sleep in. The sheets were firmly when we turned the sheets down. The towel by the sink had hair in it. The pool was drained and closed maintenance. I will never stay here again »

« Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

« Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful. »

« We found ants everywhere, including in the beds. The price of the hotel was alot more expensive than most places. We had a room with 3 beds and that was nice. »

« yes »

« Everything was amazing and the breakfast was great! »

« No way »

« tout est ok »

« Très sympathique hôtel, belle chambre, service impeccable, très joli, infrastructures très bien, petit déjeuner assez bien, mais pas exceptionnel, café pas terrible »