Upon arrival everything looks great. We had no issues until Bedtime. Im not sure if the room isnt booked alot bit our covers were dusty. . I have pretty bad allergies so i was nervous. Then around 10pm the people upstairs were so loud.. Walking around on a Harwood floor. Moving Furniture. This happened every night. We didnt sleep much! Even w. The sound machine provided. If your a heavy sleeper you are fine!