Hôtel près de Horizon Park (Des Moines)

« We were not given the room that we booked and when I tried to explain that to the girl at the front desk, she seemed too dim-witted to understand that we didn't want to buy an upgraded room. We just wanted the room that we paid for. Which was very uncomfortable and led to me not arguing with her and just taking the room that we were given. In that room. The utensils were Rusty and unusable, this and is a unacceptable situation for how much we spent on a single night. I would like a refund. »

« Clean , nice »

« Very clean, nice hotel. Staff was friendly. »

« Perfect »

« Great place to stay. Clean and nice pool. »

« All good »

« Easy everything. »

« It was okay they have bed bug »

« Bugs crawling on me. Roach traps all over the room. »

« Room was clean. All dispensers were full. Had kleenex. King bed was clean and comfortable. TV was decent size. Very nice change from inns we stayed at down south! »

« No »

« Poor condition »

« Dated, we mainly stayed for the waterpark. I tried to workout during my stay. Both treadmills-broken. One set of 25lb barbells only…and the other equipment wouldn’t turn on. What a joke. Shower water never got more than lukewarm. Staff was badmouthing a customer right in front of me. Breakfast the next morning had no half n half for coffee, poor excuse for a breakfast. »

« Counters were dirty, floor was covered with debris. Tv cable was broken. It was much cheaper on Expedia. Owner was not happy. Was rude when I showed him the price. »

« The room was disgusting not really stay able honestly someone needs to report them or something »

« Spotless hotel! Very easy check in process, nice staff a good price for what you get! Close to restaurants and shops. »

« Clean room, Staff, Amenities »

« Très bien. Cependant, le petit dejeuné ne peut pas être appelé un petit déjeuné. Juste un café et une barre de céréale... Very good except, breakfast cannot be called "breakfast" just coffee and cereal bars... Nothing to actually eat. »