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Divi Heritage Beach Resort - Adults Only

2.0-sterrenaccommodatie

Kies datums om prijzen te bekijken

Beoordelingen

5,8 op 10 –

Populaire voorzieningen

  • Gratis wifi
  • Airconditioning
  • Sportschool
  • Parking beschikbaar
  • Wasvoorzieningen
  • Schoonmaakservice
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Gelijkaardige accommodaties

Café
The Palms Resort
Holetown
  • Zwembad
  • Keuken
  • Parking inbegrepen
  • Gratis wifi
8.6 van 10, Uitstekend, 213 beoordelingen
De prijs is € 118
inclusief belastingen en toeslagen
24 mei - 25 mei
The Palms Resort
Gelijkaardige accommodaties vergelijken

Beleid

Inchecken

Inchecken kan vanaf 15.00 uur

Uitchecken

Uitchecken voor 12.00 uur
Snelle uitcheckservice

Speciale incheckinstructies

De receptie is dagelijks geopend van 08.30 uur tot 17.00 uur.
Er zijn niet altijd medewerkers aanwezig aan de receptie.
De informatie die de accommodatie verstrekt, is mogelijk vertaald met automatische vertaaltools

Toegang tot accommodatie

Receptie met beperkte openingstijden

Huisdieren

Geen huisdieren toegelaten

Kinderen en extra bedden

Bij deze accommodatie worden alleen volwassenen toegelaten.
Er zijn geen verrijdbare/extra bedden beschikbaar.
Er zijn geen babybedjes beschikbaar.

Betalingsmethoden

Belangrijke informatie

Toeslagen

De volgende kosten dienen bij de accommodatie te worden betaald. De kosten kunnen inclusief toepasselijke belastingen zijn:

  • De stad heft de volgende belasting: USD 4.38 per accommodatie, per nacht.
    • De stad heft een toeristenbelasting die je aan de accommodatie dient te betalen. De belasting bedraagt USD 4.38 per nacht voor de eerste kamer en stijgt met USD 4.38 per nacht voor elke extra kamer.

We hebben alle kosten die de accommodatie aan ons heeft doorgegeven vermeld.

Algemene info

Deze accommodatie wordt beheerd door een professionele eigenaar, die accommodaties aanbiedt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag worden aangerekend.
Tijdens het inchecken dien je in het geval van incidentele kosten mogelijk een geldig identiteitsbewijs voor te leggen en een borgsom in contanten, per bankkaart of kredietkaart te betalen.
Speciale verzoeken kunnen, indien mogelijk, bij check-in worden ingewilligd. Hiervoor kunnen extra kosten worden aangerekend. Speciale verzoeken kunnen niet worden gegarandeerd.
Deze accommodatie accepteert creditcards
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de eigenaar. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.

Overige info

Er zijn geen liften in deze accommodatie
Kinderen t/m 15 jaar worden in deze accommodatie voor volwassenen niet toegelaten.

Veelgestelde vragen

Beschikt Divi Heritage Beach Resort - Adults Only over een zwembad?

Ja, deze accommodatie heeft een buitenzwembad.

Zijn huisdieren welkom bij Divi Heritage Beach Resort - Adults Only?

Nee, assistentiedieren zijn niet welkom bij deze accommodatie.

Hoeveel kost het om hier te parkeren?

Tegen een toeslag zijn er parkeerplaatsen beschikbaar.

Hoe laat kan ik bij Divi Heritage Beach Resort - Adults Only inchecken?

Inchecken is mogelijk vanaf 15.00 uur.

Tot hoe laat kan ik bij Divi Heritage Beach Resort - Adults Only uitchecken?

Je dient om uiterlijk 12.00 uur uit te checken.

Waar staat Divi Heritage Beach Resort - Adults Only?

Dit hotel in Holetown ligt aan het strand, binnen 5 minuten wandelen van Sandy Lane Beach, Winkelcentrum Sunset Crest en Schotherapy Internationale Day Spa. Ook Chattel Village en Diamonds International liggen op een kwartiertje wandelen.

Beoordelingen

Beoordelingen over

5,8

6,2

Netheid

8,4

Locatie

7,6

Personeel en service

5,0

Staat van de accommodatie en faciliteiten
Gastenscore: 10 - Uitstekend. 11 van 126 beoordelingen
Gastenscore: 8 - Goed. 29 van 126 beoordelingen
Gastenscore: 6 - Redelijk. 42 van 126 beoordelingen
Gastenscore: 4 - Matig. 20 van 126 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 24 van 126 beoordelingen

Beoordelingen

Geverifieerd

6/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
The property has a great location but it's state is bad. Hard to understand why a owner would let such a place so run down.
14 nachten verbleven in februari 2019
Geverifieerd

2/10 – Verschrikkelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
To tell you the truth i was waiting for a truck load of plywood and some guys to come by and start boarding up all the windows....everything is totally worn out..the room was clean but worn out..the big tubs are all shut down...most of the shutters are screwed almost shut ...the staff were very friendly because they are so embarrassed that they work there but can't do much for you....it is cheap and you get what you pay for....the pool next door is beautiful.
7 nachten verbleven in februari 2019
Geverifieerd

8/10 – Goed

Graham

Positief: Netheid, personeel en service en comfort kamer
Location is good here and we enjoyed it again unfortunately the hotel was very busy and we had to take an alternative room, which was fine location but it was tired to the extent the AC gave up on day five of six and did not get fixed till we were leaving on the last day. Generally the rooms are tired and need an overhaul but we knew that was the situation and accepted it.
6 nachten verbleven in februari 2019
Geverifieerd

6/10 – Matig

David

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten

Heritage with a problem

A resort with a "Heritage" - Location gives good access to the beach and to nearby shopping and eating facilities. The rundown condition of the resort leaves a lot to be desired. It shows the lack of investment by the owners over many years. Full credit to the local staff for making the stay comfortable despite the rundown condition. Luxurious it isn't
14 nachten verbleven in februari 2019
Geverifieerd

2/10 – Verschrikkelijk

Geverifieerde reiziger

Negatief: Personeel en service

Overbooked!

We didn’t actually stay here as it was overbooked! We only found this out when we arrived, even though they had made a reservation elsewhere some days beforehand. There was no one from reception to discuss it with us. A poor lady from security had been left to carry the can of discussing the issue. I believe a number of other people had been left in a similar predicament. The alternative accommodation was significantly cheaper and there was no explanation of how to reclaim the difference between the two. On contacting hotels.com they swiftly resolved this, but feel that Divi’s handling of their overbooking error was poor. It is a great location on the edge of Holetown, so you can get to all the bars & restaurants. However, I’d be very reluctant to consider staying there again given the overbooking debate. Although I would highly commend hotels.com for the swift resolution of the cost difference.
5 nachten verbleven in februari 2019
Geverifieerd

6/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Property is rather run down and in need of renovations. There is potential to make it a lovely resort as the rooms are spacious. The staff are kind and helpful. The beds are comfortable. The kitchen is well equipped.
2 nachten verbleven in februari 2019
Geverifieerd

2/10 – Verschrikkelijk

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s only good feature is its front line location and close to holetown
8 nachten verbleven in februari 2019
Geverifieerd

2/10 – Verschrikkelijk

Geverifieerde reiziger

they didnt have a room for me!!!!! refund me!!!! this is criminal
3 nachten verbleven in februari 2019
Geverifieerd

6/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Voorzieningen
This place is in a beautiful spot on the ocean front (although it's not really a lie-on-the-beach spot). The property is a little run down and there's no amenities - it's more a self-service apartment than hotel, which is great if that's what you're looking for. Great basic accommodation in close walking distance to beachfront bars and some restaurants/cafes. And the bed was one of the comfiest I've slept in a while.
6 nachten verbleven in februari 2019
Geverifieerd

4/10 – Slecht

Nikki

Negatief: Netheid, staat van de accommodatie en faciliteiten
The only thing I liked was the location. The property looks nothing like the website. Everything is outdated and there was no hot water to shower with. Towels and the only curtain (that was in the bedroom) were old and stained. I could barely open the doors to the balcony. They website shows a hot tub but when I asked I was told they got rid of that years ago. This place isn’t a resort it more like apartments. It’s nothing even close to Divi Southwinds. I wouldn’t go back.
2 nachten verbleven in februari 2019
Geverifieerd

4/10 – Slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tired grubby hotel in need of rennovations. Jacuzzi in room not working Room dirty, shower and bathroom disgusting
10 nachten verbleven in januari 2019
Geverifieerd

2/10 – Verschrikkelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We were there for less than 24 hours before checking out. There were no towels, the tap in the bathroom wouldn’t turn off, there was no hot water, the toilet didn’t flush, there was a smell of sewage outside the front door, the air-con was on 16 degrees with no remote control to turn off and there was no doona/rug on the bed so we were freezing all night. We request a refund for the 3 nights we didn’t stay there. Will reluctantly pay for the 1 night we stayed.
4 nachten verbleven in januari 2019
Geverifieerd

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Amenities are outdated. Lovely location, clean andwell maintained.
2 nachten verbleven in januari 2019
Geverifieerd

4/10 – Slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
No hot water all week. I had to use facility at the hotel next door. The hob JD only one ring to cook. The other ring was missing
7 nachten verbleven in januari 2019
Geverifieerd

10/10 – Voortreffelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Fab Location. The rooms are large, clean and functional. The property is a little tired, but tge location is 5 star.
2 nachten verbleven in januari 2019
Geverifieerd

4/10 – Slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were right on the ocean and the sunsets were beautiful. It was a 2 star at best. The exception was the very friendly and helpful security person named Angela.
14 nachten verbleven in december 2018
Geverifieerd

2/10 – Verschrikkelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Expedia are our “go to” holiday provider/agent. We’ve been loyal customers of yours for over 10 years now, spending thousands with you and your partner organisations. We regularly recommend you to our family, friends and colleagues as we regularly receive exceptional service. However, surprisingly for us, our experience at Divi Heritage did not live up to previous experiences of holidaying with you. Given the images and write up in the advert we were seriously let down by the accommodation. Had we known the condition of the room we would never have booked this hotel and would not recommend anyone to stay there. Sadly, there were no towels in the room - I had to ask for them *and* when we returned after our evening out they had not been delivered. We had none. Cupboard doors were missing. Then fridge was damaged and rusting. The bathrm taps fell away from the wall when turned on. The hot tub was dirty, tap didn’t work. There were large gaps all around the doors and windows allowing mosquitos in and the shutters were not closeable - we had to put bedsheets up at the doors and windows to try to help and keep the air con on coldest setting. There was only 1 tiny lumpy pillow each and no additional blankets. Handles were missing on cupboards. Lamp shade missing and light bulbs blown. Safe battery so low it didn’t work. This was the worst experience we have had booking a hotel with you and feel strongly that the hotel was misrepresented ruining our NYE experience.
1 nacht verbleven in december 2018
Geverifieerd

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a quiet and close to a good beach. The staff are helpful. Don’t expect too much with amenities. The rooms are spacious but have limited furnishings and appliances are showing signs of age, but overall we liked its location and will return.
7 nachten verbleven in december 2018
Geverifieerd

4/10 – Slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was no hot water the entire stay and there was no action to the continued complaints. Property very run down, showers and bathtubs filthy, rusty, cracked toilet seats, doors that don't close, two thin little pillows on a king bed, stained upholstery, filthy kitchen without the majority of the things that were meant to be there according to the list of items posted on the fridge.....you get the picture. Great location but more like a hostel than a hotel. Definitely not a resort.
9 nachten verbleven in december 2018
Geverifieerd

10/10 – Voortreffelijk

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Best time

It was great
4 nachten verbleven in november 2018
Geverifieerd

6/10 – Matig

Ralph

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Location is excellent but the property could use updating.
3 nachten verbleven in november 2018
Geverifieerd

8/10 – Goed

sinol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was my second stay at this hotel and as usual it provides a quiet and relaxing atmosphere. It's within walking distance to supermarket ,stores for duty free shopping, medical center ,police station and post office. Staff is very pleasant, room was cleaned every day and their is very visible security on the property. This property and it's location works for me.
8 nachten verbleven in november 2018
Geverifieerd

4/10 – Slecht

Brian

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is in need of a major renovation. Nothing is as advertised. The rooms are old and shabby. The towels are dingy and the hot water never worked. The TV showed only 1 channel. The staff was polite and apologetic but there was nothing they could. Would not recommend.
2 nachten verbleven in november 2018
Geverifieerd

2/10 – Verschrikkelijk

CaribTraveler

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room was dirty - cracks in walls and by window ledge - drapes were falling off teh wall or already fallen and removed - mold in corners of bathroom tiles - wall tiles in shower were dirty/soiled and had mold - bed was uncomfortable and lumpy - bed sheet was stained Door at entrance had failed/failing handle and locking mechanism Towels and wash cloths were old There was no WiFi 99% of the time and to get it we had to walk out to the balcony and wait for it there Will not be booking here again. the manager did offer to move me to another resort where WiFi was more easily accessible, but it would not have been practical as I booked this one for proximity to work - kudos.
2 nachten verbleven in oktober 2018
Geverifieerd

2/10 – Verschrikkelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This resort is completely different to the advertisement. Firstly there is no swimming pool at the resort as advertised on their images . The hotel next door offers facilities for Divi Resirt guests to use for a daily fee. The suite that i stayed in was in a state of disrepair, dirty and worn with shabby furniture .The kitchen area was sticky and splattered with previous guests cooking mess, there is hardly any cooking or kitchen utensils available. The owners dobt even supply a dishcloth or teatowel. There was No running hot water. The bath taps were so corroded that they fell off in your hand and therefore the bathtub was unusable. The shower only dripped water and again ,had no hot water supply and absolutely NO pressure. The bathroom and bedroom windows were so rotten they did not close fully . The entrance door did not fit the door frame leaving a large gap at the bottom allowing rain water to flood the lounge overnight. In addition to the lounge flooding I was woken throughout the night with rain pouring into the bedroom through the rotten window and air conditioning unit, again flooding the floor. All of he light switches and sockets are aged and many showing signs of corrosion. There was no receptionist or manager available at the resort when I sought adsistance . I had a tertible experience at this accommodation and sadly offered no assistance or refund. I would not recommend booking to stay here. I often book through Expedia but this was very unsarisfsctory
2 nachten verbleven in september 2018