Hôtel près de Parc aquatique Hawaiian Falls Garland (Dallas)

« Had to move rooms 3 times. Once because the hot water in the shower didn’t work, then the AC, then the TV. »

« Easy check in friendly staff »

« I paid for a king bed and they got me a double queen bed. There’s nothing good in that hotel »

« Discrimination »

« Good »

« Rude staff. Kept giving me the runaround. Then made me send him my id which I think was sketchy but my room was no refundable so I felt obligated or lose my money. Wouldn’t take the temporary id that the state gave me until my renewal arrived. Put me at the very end which I felt was on purpose after he gave me such a hard time. »

« Breakfast is warm and fresh and they have a waffle maker. Kitchen is fully equipped. »

« Quiet area and good firm bed »

« AC was not working properly, room was not at all clean, many cockroaches were found in the room. Can smell cigars everywhere in the hotel, safety wise its not at all recommendable. Very uncomfortable to stay with family »

« Staff was great »

« The property smelt like drugs and I don’t mean cigarettes. I mean weed and meth, I saw somebody snorting on a rail. And when I told the staff all they said was “oh that’s normal”. We had people banging on our door and no one even did anything about it. »

« It was a decent stay. The mattress was very firm to sleep on so it did not feel good to lay on. »

« The place is really dirty, stains everywhere, my door key didn’t work so they have to come open my room everything I needed to go out. They don’t care about help customers. I will never booked that place in my life again. »

« Poor service »

« The staff is awesome »

« Yes parking at door.clean room difnt use pool »

« This was a worst experience, first the heat in the room didn’t work. The room had a bad odor to it, then the bathroom. Don’t even get me started on that it was horrible there was even hair still in the sink. The shower was not pleasing at all you would have needed shower shoes to take a shower. After being there only an hour I ended up leaving the pictures on the internet are not the same as in person. I do not recommend this place to anyone at all. »