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Beoordelingen van Gora Hanaougi

3 out of 5
Gora Hanaougi
Gora 1300-681, Hakonemachi, Hakone, Kanagawa

Beoordelingen

10

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 207 van 217 beoordelingen" "
Gastenscore: 8 - Goed. 8 van 217 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 217 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 217 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 217 beoordelingen" "

9,8/10

Netheid

10/10

Personeel en service

10/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Joyce, Eindhoven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Echt mooi en leuk japanse ryokan vlakbij de hakone ropeway!
1 nacht verbleven in oktober 2018
Reactie van Robin op 29 nov 2018
Thank you very much for your feedback! We really appreciate it. We are glad that you are satisfied during your stay with us. Please consider visiting us again sometime! Sincerely, Robin - Gora Hanaougi Staff

10/10 – Uitstekend

Lillian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staying at Gora Hanaougi was the highlight of our 3 week trip in Japan. We had the most exceptional experience here and the environment is perfect in that it gave us the full appreciation of what top quality onsen ryokan is like in Japan.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Harry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was an incredible, 11/10 experience. I recommend to anyone visiting Japan to incorporate a stay at Gora Hanaougi in Hakone as part of their trip. Spacious, clean and traditional room with a private Onsen that has a perfect view of the mountain ranges of Hakone. The views are absolutely breathtaking and the Onsen was incredibly relaxing. The Kaiseki meals were definitely adventurous, but incredibly fresh and well prepared and we enjoyed them very much. Recommend if you are an adventurous eater and/or enjoy Japanese food very much. Customer service was also top tier. They picked us up from Gora station for free and also arranged for a cab for us to get directly from the Ryokan to Odawara Station as we were trying to catch a train. We hope to return as guests of this Ryokan in the future.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Nico-Al

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Lara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Leilani

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible stay. Very beautiful property and cozy rooms. Truly an unforgettable experience, we didn’t want to leave. They offer shuttle service which is recommended as the walk up is very steep. We had the private onsen and loved it. Come hungry as the kaeseki is very filling and you’ll want to try it all. Incredible staff, service, and attention. Would love to visit again.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Wang Kei

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good nice staff nice food
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Avery

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly a fantastic experience. From the moment we got there we were given nothing but the highest level of service. All of the staff were very attendant, welcoming, and very apt in speaking English (though we did our best to speak in Japanese). We had the same hostess taking care of us through check-in, all of our meals, check-out, and even guiding us to our next destination; the dedication and personalization of such an experience was truly heartfelt and I wish we could thank her again. Speaking of the meals, they were also top-of-the-line full course experiences that gave you no room for wanting more: both delicious and filling. To top it off, the room we stayed in was immaculate and nailed the traditional feel you would want from a ryokan, accompanied with an awe-inspiring view from our outdoor onsen. All-in-all, it was a fantastic experience that I would recommend to anyone visiting Hakone.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Kit Wa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
所有人都非常有禮貌,有待客如上賓的感覺!環境寧靜清幽,晚上睡覺很舒服。房間有溫泉,也不需要去大浴場。另外,餐點都很美味
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Zbigniew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service. Very traditional food. Perhaps worth considering would be a less traditional dinner option for foreigners.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Gwendolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Naoto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
母の日として利用させて頂きました。 細かい所での気遣いや優しさ 温もりを感じられ こんな所初めてだと、大感激してました。 この旅館を選んで本当に良かったです。 また機会があれば利用させて頂きたいです。
1 nacht verbleven in mei 2024
Reactie van 強羅花扇 op 20 mei 2024
過日は箱根に数ある宿の中、強羅花扇をお選びいただきまして誠にありがとうございました。最高のお褒めお言葉を賜りまして重ねて御礼申し上げます。若いスタッフが中心となり、おもてなしをさせて頂いておりますので、このようなお言葉を頂けることに、安堵するとともに、とても嬉しく光栄に存じます。まだまだ至らぬ点があるかと存じますが、日々邁進してまいります。お褒めのお言葉に甘んじることなく、心を込めてご準備してお待ちしておりますので、是非、機会がございましたら、おかえり頂ければと存じます。この度は誠にありがとうございました。フロント/齋藤

10/10 – Uitstekend

Chloe

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Amazing stay, wonderful staff, great food. A from us!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Raffael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely lovely stay. Fantastic staff. 10/10
1 nacht verbleven in mei 2024

10/10 – Uitstekend

penchas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If I could ever rate a stay six stars - this is the place. Whatever you think a 5 star stay means - prepare to be blown away. This ryokan stay is in the most exquisite location in the mountains of hakone. The best onsen out of the 10 onsens we stayed in and the best meals in two weeks in Japan. This is the ryokan meant for a shogun.
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 2 mei 2024
Hello Mr. Jonathan Penchas,Thank you for your positive feedback and kind words, we really appreciate it!Thank you for letting us be a part of your Japan travel journey, we hope we can see you again in the future!Thank you

10/10 – Uitstekend

Lizbeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and accommodating. The whole experience of a ryokan was excellent. Will come again!
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 29 apr 2024
Hello Lizbeth! Thank you for your positive feedback and kind words, we really appreciate it.Thank you for letting us be a part of your Japan travel journey, we hope we can see you again!Thank you

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was really relaxing and the ambience and atmosphere was incredible
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 29 apr 2024
Hello Andrew!Thank you for your positive feedback and kind words, we really appreciate it.Thank you for letting us be a part of your Japan travel journey, we hope can see you again!Thank you

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and its staff are excellent. The location unbeatable. Will be returning soon.
2 nachten verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 26 apr 2024
Hello Mr. Carlos Quintero!Thank you for your positive feedback and kind words!Thank you for letting us be a part of your Japan travel journey, we hope we can see you again in the future.Thank you

10/10 – Uitstekend

としみつ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van 強羅花扇 op 2 mei 2024
この度は強羅花扇をご利用いただき誠にありがとうございます。また、素敵な評価をいただきありがとうございます。またお会いできるのを楽しみにしております。

10/10 – Uitstekend

Nicole

3 nachten verbleven in april 2024

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful place to unwind and relax during our Japan vacation. The private onsen and terrace was the highlight of our trip and the service was second to none. Worth the splurge, definitely do not hesitate to book here!
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 23 apr 2024
Hello Matthew Xie!Thank you for your positive feedback and kind words, we really appreciate it!Thank you for letting us be a part of your Japan travel journey, we hope we can see you again someday!Thank you

10/10 – Uitstekend

Bria

1 nacht verbleven in april 2024

10/10 – Uitstekend

Staci

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staying at this ryokan was the highlight of a 2-week trip to Japan. The staff were stunning and remarkable in their attentiveness to every single detail. We had a little trouble getting there as it required a long bus ride up the mountain and then we took a wrong turn on foot and got lost (but that was our fault). When we arrived, the staff were waiting and came running to us to assist us with our luggage and provide a smooth transition into the tranquility of their "home." We had the same nakai-san throughout our stay. She tended to our every need from breakfast through dinners that extended into the late evenings. She was gracious in every way and made us feel comfortable. The food was the best we had throughout our tour of the country. We had a private onsen that could have been a little cleaner, but the public bath was wonderful on both gender's sides. The rooms were spacious, clean, and stocked with every amenity we could ask for. We opted for full body massages which were sadly not good at all, but that was the only aspect of our stay that was anything short of stellar. We will definitely go back when we return to Japan. If you're staying in Hakone, I can't imagine finding a better or more wonderful accommodation!
2 nachten verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 16 apr 2024
Hello Staci Emerson,Thank you for staying at Gora Hanaougi and let us be a part of your Japan travel journey. Thank you for your kind words and your room reservation, we really appreciate it! We will try to improve all of our aspect of our hotel service and cleaning department.We hope we can see you again in the future!Thank you

10/10 – Uitstekend

Clyan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice ryokan with a rotenburo. Perfect for a romantic stay in Japan. Excellent staff and dining. I would definitely go there again
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 12 apr 2024
Hello Clyan!Thank you for your positive feedback and kind words! We really appreciate it.Thank you for letting us be a part of your Japan travel journey, we hope we can see you again someday!

10/10 – Uitstekend

Vik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent retreat from city life!
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 13 apr 2024
Hello Vik!Thank you for your positive feedback, we really appreciate it!Thank you for letting us be a part of your Japan travel journey, we hope we can see you again someday!

10/10 – Uitstekend

Yu Meng

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience for couples. Great rooms with private hot spring and nice view overlooking the mountain range. Exquisite omakase experience with seasonal menu prepared by the head chef. The ryokan had every little detail thought out from when you first step in through to your departure.
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 11 apr 2024
Hello Yu Meng!Thank you for your positive feedback and kind words, we really appreaciate it!Thank you for staying at Gora Hanaougi and let us be a part of your Japan travel journey, we hope we can see you again someday!Thank you

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Joshua Alexander - Front Desk op 10 apr 2024
Hello Heather! Thank you for your positive feedback, really appreciate it! we hope that we can see you again someday!Thank you

10/10 – Uitstekend

??

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van 強羅花扇 op 10 apr 2024
この度は、強羅花扇をご利用いただきありがとうございます。またのご来館をお待ちしております。

10/10 – Uitstekend

Alexandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an amazing experience, from first walking up and being greeted with tea or coffee. Then being escorted to our room and the amenities provided made us feel incredible. Ultimately this hotel provided us an tranquil escape and treated us fantastically.
1 nacht verbleven in april 2024
Reactie van Joshua Alexander - Front Desk op 5 apr 2024
Dear Alexandra,Thank you for your kind words, we really appreciate it!Thank you for letting us be a part of your Japan travel journey, we hope that we can see you again someday.Thank you!

10/10 – Uitstekend

Della

2 nachten verbleven in maart 2024
Reactie van Joshua Alexander - Front Desk op 1 apr 2024
Hello Della!Thank you for your positive review, we really appreciate it!Hope we can see you again in the future!Thank you

10/10 – Uitstekend

?

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Joshua Alexander - Front Desk op 22 mrt 2024
Thank you for your positive feedback, we really appreciate it!We hope we can see you again in the future!

10/10 – Uitstekend

Samuel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Feel good and I will booking for next time
1 nacht verbleven in maart 2024
Reactie van Joshua Alexander - Front Desk op 21 mrt 2024
Hello Samuel!Thank you for your positive feedback, we really appreciate it!We hope we can see you again in the future, thank you for coming to Gora Hanaougi!

10/10 – Uitstekend

Sirena

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Impeccable 10 star service and stay at affordable price
1 nacht verbleven in maart 2024
Reactie van Joshua Alexander - Front Desk op 15 mrt 2024
Dear Ms. Sirena Lau,We appreciate your positive review and kind words.Thank you for letting us be a part of your Japan travel, we hope that we can see you again in the future!Thank you

10/10 – Uitstekend

Chloe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a wonderful stay at Gora Hanaougi. It's set in a beautiful, private location in the mountains. The staff was extremely welcoming and kind. The private onsen in the room overlooking the mountains was incredible and the meals were delicious. I definitely recommend staying here if you're looking for a peaceful, relaxing escape!
1 nacht verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 4 mrt 2024
Hello Chloe, thank you very much for your kind words, we appreciate it so much.Thank you for staying with us and be a part of your Japan travel journey this year, hope we can see you again some time in the future!

10/10 – Uitstekend

Sarah, Otsego

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay here was the highlight of our trip to Japan. Just book it, you won't regret it.
1 nacht verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 4 mrt 2024
Thank you so much for your positive feed back Sarah!Very much appreciated!We hope we can see you again some time in the future,Thank you!

10/10 – Uitstekend

Wei Ting

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 2 mrt 2024
Thank you for your positive review, we appreciate it very much!We hope to see you again in the future!Thank you

10/10 – Uitstekend

Yui

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
初めて旅館での宿泊でしたが、最初から最後まで満足でした! サービスもすごくよくて感動したのでまた絶対泊まりに行きます!
1 nacht verbleven in februari 2024
Reactie van 強羅花扇 op 21 mrt 2024
この度は強羅花扇に御宿泊頂きまして誠にありがとうございます。また、ご投稿をありがとうございます。ご満足いただけましたようで、安心致しました。また、ぜひお越しくださいませ。

10/10 – Uitstekend

Cecilia

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 21 feb 2024
Thank you for your positive feedback, very much appreciated!We hope we can see you again someday!Thank you,

10/10 – Uitstekend

Tsai-Ping

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would be better if there were different choices for the main course for dinner.
1 nacht verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 20 feb 2024
Thank you for your feedback! Much appreciated.Thank you very much for the dinner comment, we will improve our dinner service in the future!Hope to see you again someday!Thank you

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024
Reactie van Joshua Alexander - Front Desk op 20 feb 2024
Thank you for your positive feedback, much appreciated.Hope to see you again someday!

10/10 – Uitstekend

Calvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 20 feb 2024
Thank you for your positive feedback, much appreciatedHope to see you again someday!

10/10 – Uitstekend

Kyle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful, ***personalized*** hospitality begins right when you step out of their Gora station shuttle. Excellent multi course dinner and breakfast. Lower floors have a large patio space with a private onsen. Plan on checking in at 3pm to really enjoy a full experience.
1 nacht verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 20 feb 2024
Hello Kyle, thank you for such kind words.We were very happy to have the chance to be a part of your Japan travel experience.We hope to see you again someday!Thank you.

10/10 – Uitstekend

Remy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 20 feb 2024
Thank you for your positive feedback, much appreciated.We hope to see you again someday!Thank you.

10/10 – Uitstekend

WENLIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
推薦的飯店!
好喜歡這間飯店,空間很夠,房內就可以泡湯看風景,又可以搭電梯直達早雲寺太棒了,冰箱有果汁啤酒免費,但飯店也可以放些投幣機買飲料泡麵等,附近沒有便利店和超商!
2 nachten verbleven in februari 2024
Reactie van Joshua Alexander - Front Desk op 16 feb 2024
Thank you for your feedback! We really appreciate the suggestions and will take it for consideration for future use.Thank you for staying with us in Gora Hanaougi, we hope that we will see you again in the future!

10/10 – Uitstekend

Lara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely loved staying at Gora Hanaougi. All the staff were lovely and attentive. The rooms were relaxing and loved the individual onsen. As an aside, we did not realise that the hotel is next to one of the cable car stations, which made it easier to get around!
1 nacht verbleven in januari 2024
Reactie van Joshua Alexander - Front Desk op 7 feb 2024
Dear Ms Lara RimmThank you for your positive feedback.We are very grateful for your stay in Gora Hanaougi and be a part of your Japan travelling journey.We hope that we will see you again someday!Thank you

10/10 – Uitstekend

THOMAS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Once in a lifetime experience
Truly amazing Ryokan, the hotel, the rooms and the surroundings are beautiful and the hospitality of the staff and their attention to detail was incredible. The breakfast and dinners were delicious. They catered for our every need. Would thoroughly recommend to stay here!
2 nachten verbleven in januari 2024
Reactie van Joshua Alexander - Front Desk op 7 feb 2024
Dear Mr Thomas RandallThank you for your positive feedback.Thank you for such kind words and trusting us to be a part of your Japan travel journey in Gora Hanaougi.We hope we will see you again someday!Thank you

10/10 – Uitstekend

Cecilia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely an amazing experience at this ryokan. The staffs are amazing, rooms are spectacular and cleanliness is top notch. The food is amazing and hot springs are so relaxing. We had a wonderful stay and will definitely come back!
1 nacht verbleven in januari 2024
Reactie van Joshua Alexander/Front Desk op 2 feb 2024
Thank you for your positive feedback!!So much appreciated!Thank you for spending your time in Gora Hanaougi and trusting us as a part of your Japan travelling journey.We hope to see you again someday!

10/10 – Uitstekend

Kassandra

1 nacht verbleven in januari 2024
Reactie van Joshua Alexander - Front Desk op 17 feb 2024
Thank you for your positive feedback! We appreciated!Hope we can see you again in the future,Thank you