Hôtel près de Casino Genting (Genting Highlands)

« The 3 bedrooms are just nice for my family, the room are clean and new, walking distance to Genting Highlands indoor and outdoor theme parks. It has nice views and a jacuzzi at balcony. We have fun staying. We stayed one night, would suggest stay at least 2 nights. »

« Super convenient and new! When you want to be near genting but not the crowds »

« Check In Counter too limitted »

« Nice location »

« I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team »

« Service parfait tt ce fait via whats app Professionnel »

« There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes »

« The checkin process is chaotic at best. Staff was unresponsive which led to checking in taking at least a hour. The hotel is basic and again. The rest of resort is pretty awesome. »

« The heated adult pool is great after a day of activities around the hotel. However, there isn’t hot water in the changing room. »

« 1. Internet stopped working for half a day on Saturday evening, sent an email got no response except an automated emailer reminding of check out next day by 11:00 AM. 2. The fan in the room was super noisy - no way - place or opportunity to report. 2 security guards at lobby who ask us to send an email to connect, unlike in hotel where one can call the reception or housekeeping. »

« Appartement relativement confortable mais situé à proximité de l’autoroute. Énormément de bruits de circulation 24h/24. Notre logement était de plus situé à côté d’une colonne de ventilation donc bruit sourd en permanence. Je déconseille. »

« C'était horrible. L'appartement ne correspond pas du tout aux photos. Les parties communes sont sales et sentent le pipi. Il y a du vent qui rentre dans l'appartement. L'eau chaude est très limitée. Tout à commencer avec le check in qui a eu lieu dans le coffre d'une voiture au parking (sous-sol). Attention c'est un piège »

« Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...