Genena City

Very clean, super friendly people, nice food, nice beach area. Loved our stay

Nice hotel with lovely pools and beach area. Some parts were closed however due to lack of hotel guests making it quite quiet overall. This was not always compensated by the activity team, some of them were walking around very bored looking and not making any effort to entertain the guests. They also decided themselves when activities would be played instead of making a calendar for it so that guests can make themselves available for games. This could be improved! As we would have loved to engage with more activities. We do want to thank Artem though - he did make an effort as an activity person to get people involved and host many sessions and was flexible too. The hotel food was great, we didn’t get bored of the buffet restaurants! We notice a difference between the beach and club park restaurants though and definitely recommend spending more time in the beach resort side. Nicer staff and overall better food quality and options. Thanks Amr for always being our waiter with such kindness! The drinks options were OK - some bars made better drinks than others and not always were the bar tenders good enough in English to understand what you wanted. We were left with some not so nice cocktails from time to time which we didn’t end up drinking. Other times we were pleasantly surprised by the quality flexibility in the bartenders to come up with something different. Special thanks to Mohamed and Fatih at the beach bar - they were really friendly and capable bartenders!