Herbergen in Frisco

'We got to our room later at night and my wife and kids were getting settled in the room. I went down to the car and came back up and the door had opened without me using the key card so I checked to see if the key card would open the door and turns out the locking system used with the card was not even working so anyone could have came into our room at any point. The staff was not very understanding in my concern for our safety as the door could be opened by anyone. They wanted to upgrade our...

'Rooms on the highway side experience a lot of traffic noise at night. The hotel toiletries are heavily scented like a man’s cologne and the smell lingers in the room even if you don’t use the provided toiletries. The parking is nice, and the area is great! Walkable to some restaurants and a coffee shop. Would stay again in a different room, away from the traffic noise.'

'Short staffed. Housekeeping is very rare.'

'CONVENIENT FOR MY BIZ TRIP'

'Great hotel'

'Had a very nice stay for 3 nights. Hotel was in a great location and easy access to both SRT and DNT. Room was nice, modern and clean. Only issue was water in shower took a while to get hot. Also, our room safe did not work, so unable to lock up some of our valuables.'

'Worse place to stay smelling room and roaches in the side entrance of the hospital worse place to spend a night my 2nite experience was not pleasant at all the bed was so uncomfortable will never book a place like this again.'

'Great hotel, if your a Cowboys fan you’ll love it'

'Another wonderful stay at this hotel. Facility is top notch and so is the staff. I would really recommend this hotel. Be sure to bring your bathing suit as the spa is very relaxing.'

'No where on the expedia site did it note that there was no free parking at the hotel and it was $25/day in self park garage plus add'l in and out fees and $32 for valet. The TV did not work due to a Hilton update and when I called for it to be fixed no one came within an hour. When I called back to cancel the maintenance the front desk never answered the phone even when it rang for 15 minutes and then I called the front desk from my cell too and they didn't answer.'

'Breakfast was not healthy'