Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham Fredericksburg

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fredericksburg
1465 E Main St, Fredericksburg, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 591 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 270 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 41 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1002 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Kelly

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff seemed disorganized and their system was down, so trouble checking in. Public area not well maintained. Room was musty and hard beds. No nearby restaurants.
3 nachten verbleven in mei 2024
Reactie van Georgia op 25 mei 2024
Dear Kelly,We apologize for not meeting your expectations during your stay with us. Unfortunately, computer and internet issues are unpredictable and can arise at any time. We understand the frustration and are sorry for any confusion caused by our employees' response. Our location in relation to nearby restaurants is, unfortunately, beyond our control. I will take the prompt and necessary steps to address the concerns for the public areas and musty rooms and I sincerely appreciate you bringing those issues to my attention. We hope to have the opportunity to host you again and demonstrate the high level of service we typically provide.

10/10 – Uitstekend

John

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We travel with a dog and request a first floor room which they have accommodated us with. Checkin is very easy . I love that the room has no carpet because it makes the room feel cleaner. The bed was very comfortable. Bathroom is a nice size. The refrigerator is a good size but lacks a freezer section. We travel with ice packs for the cooler and would like to be able to refreeze them. There is a good area to walk the dog behind the fence by Walmart or around the property too. The breakfast offers a variety of selections. The hotel is in a great location to access many attractions in the Fredericksburg area. We have stayed twice while visiting Fredericksburg and will stay again the next time we visit.
1 nacht verbleven in mei 2024
Reactie van Georgia Borrego op 17 mei 2024
Dear John,Thank you for providing feedback on your recent experience here at LaQuinta. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed! We look forward to seeing you again soon.

10/10 – Uitstekend

greg, lucas

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Georgia Borrego op 8 mei 2024
Dear Greg,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at LaQuinta! We hope you’ll visit us again soon.

6/10 – Redelijk

april

Positief: Netheid, personeel en service
3 nachten verbleven in mei 2024
Reactie van Georgia Borrego op 8 mei 2024
Dear April,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Fredericksburg in the near future!

10/10 – Uitstekend

Scarlett

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had an excellent stay for a weekend get away. Just a 6 minute drive and you are where all the little shops and restaurants are. Would say there needs to be more places/hooks to hang a towel in the bathroom, at least the hand towel. Other than that, the hotel is clean and comfortable.
2 nachten verbleven in mei 2024
Reactie van Georgia Borrego op 6 mei 2024
Dear Scarlett,Thank you for providing feedback on your recent experience at LaQuinta. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed! We look forward to seeing you again soon.

6/10 – Redelijk

Matt

Reisde met familie en kleine kinderen
Positief: Personeel en service
Wasn’t very busy which was nice. Seemed understaffed.
2 nachten verbleven in april 2024
Reactie van Georgia Borrego op 3 mei 2024
Dear Matt,Thank you for leaving a review. We’re so glad you were able to visit us at LaQuinta. Our teamis always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 – Goed

JAMES

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place - as good as Hampton. Wish it was closer to town (I.e. walking distance).
5 nachten verbleven in februari 2024
Reactie van Georgia Borrego op 1 mei 2024
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

10/10 – Uitstekend

James, Belton

1 nacht verbleven in april 2024
Reactie van Georgia Borrego op 1 mei 2024
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

8/10 – Goed

jesus

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
!
1 nacht verbleven in april 2024
Reactie van Georgia Borrego op 28 apr 2024
Dear Jesus,Thank you so much for staying with us and leaving a review! We strive to provide excellent service and we're so happy to hear we achieved that. We hope you'll consider staying with our property again sometime soon!

10/10 – Uitstekend

Jay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff, very quiet!
2 nachten verbleven in april 2024
Reactie van Georgia Borrego op 26 apr 2024
Dear Jay,Thank you so much for choosing our property to stay at and we're so glad to hear you had an amazing experience! We hope to have you again sometime soon.

8/10 – Goed

Vale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in april 2024
Reactie van Georgia Borrego op 19 apr 2024
Dear Vale,Thank you so much for staying with us and we are so pleased to hear that you enjoyed your stay! We hope to have you again sometime soon.

2/10 – Ontzettend slecht

Alejandro

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They did not have the room ready, Gave me a new room and then kicked us out of that room the next morning Staff was very unprofessional and threatened us. Next day they apologize and even offer some compensation Honestly very bad experience
2 nachten verbleven in april 2024
Reactie van Georgia op 16 apr 2024
Dear Alejandro,We deeply regret the unsatisfactory experience you had at our hotel. It does not reflect the high standards we normally adhere to and it was unfair for you to receive anything less that exceptional service. I sincerely apologize for the disappointment and hope that we can make amends in the future, beyond mere compensation.

10/10 – Uitstekend

Xiaoying

1 nacht verbleven in april 2024
Reactie van Georgia Borrego op 6 mei 2024
Dear Xiaoying,Thank you for taking a moment to share your experience at LaQuinta. We are so pleased tohear you found the hotel to your liking. We look forward to welcoming you back again soon.

8/10 – Goed

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was clean and bed very comfortable. The only thing I would comment on are street traffic noise and my room air conditioner., which worked but upon shutting off it continued to hum all night.
3 nachten verbleven in april 2024
Reactie van Georgia Borrego op 14 apr 2024
Dear Frank,Thank you so much for visiting our property! I do apologize for the road noise, unfortunately being right next to the highway, we have limited resources for quieting the room itself. As for the AC, thank you so much for bringing that to my attention, I will make sure to have maintenance change out the AC completely to ensure there's no extra humming when it's turned off, I do apologize about that as well. I hope we can have you as a guest again soon so that we can give you a fully proper stay. Thank you again for staying with us!

6/10 – Redelijk

James

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Great location. Limited breakfast options. The staff didn’t have name tags, the restrooms in the lobby was dirty. The side entrance door had a broken lock. The room was smaller than expected.
1 nacht verbleven in april 2024
Reactie van Georgia Borrego op 14 apr 2024
Dear James,Thank you so much for bringing these matters to our attention. I will straight away make sure all of our employees have name tags from now on as well as making sure housekeeping is cleaning in the common areas like we are supposed to. Unfortunately for our side door, we have been trying to get someone out here for awhile trying to get it fixed but we've run into some obstacles but I can promise you we are doing our best to fix that as well. I hope soon we can accommodate you again and have all of these issues resolved by then. Again, thank you for bringing these matters to my attention and I hope you have a wonderful day!

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was just right.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Mike

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location, reasonable price
2 nachten verbleven in april 2024
Reactie van Georgia op 5 apr 2024
We are so happy to hear that you enjoyed your stay with us, and that our location and affordability were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon!

10/10 – Uitstekend

Cirilo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast could have been better
1 nacht verbleven in maart 2024
Reactie van Georgia op 5 apr 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 – Redelijk

John

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Carpet in the room and hallways needed cleaning. Take slippers for the room or your feet will stick to the carpet. Maids (the one I tried to talk to) don’t speak English so if you need a towel or something forget about it.
2 nachten verbleven in april 2024
Reactie van Georgia op 5 apr 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Uitstekend

Candace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very pleasant.
3 nachten verbleven in maart 2024

6/10 – Redelijk

Mary

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
A/C was horrible. Construction next door started before 7 am. Won’t stay there again
2 nachten verbleven in maart 2024
Reactie van Georgia Borrego op 30 mrt 2024
Dear Valued Guest, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the AC and Construction issues. This does not reflect our usual standards, and we take your feedback seriously.

10/10 – Uitstekend

Hong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonder breakfast!
2 nachten verbleven in maart 2024
Reactie van Georgia Borrego op 25 mrt 2024
Thank you for your stay! We're so glad you enjoyed the Breakfast served here! Please feel free to come stay with us anytime!

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to everything. Friendly fast check-in.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Alejandro

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible Hotel, very dirty and no room cleaning the first two days.
3 nachten verbleven in maart 2024

6/10 – Redelijk

Micheal

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Adriana, Keller

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
More variety for breakfast
2 nachten verbleven in maart 2024

8/10 – Goed

Nery

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Lacie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
We were able to do slightly earlier check in which was greatly appreciated. I was bummed that the pool was kind of dirty with leaves in it and it was cold. The hot tub (main reason besides price to choose this facility) was not working. The part to repair was supposed to come in while we were there but alas, it was not repaired while we were there. Breakfast was good. Floor was quiet. Would stay there again... but call to confirm the hot tub first. :)
2 nachten verbleven in maart 2024

4/10 – Matig

Billy

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff was helpful and friendly. The facilities are much more akin to 79.00 a night versus the 160.00 ish that we paid. The room had a horrible “damp/musty” smell that did not go away the entire 3 night stay we had. The AC also seemed to have trouble cooling the room. The lighting for the room was totally inadequate. We could also hear dogs barking and there were a couple of “tense” moments in the hallway between strangers dogs. We could also hear children jumping around and running up and down the halls… Overall a very poor experience for nearly 600.00 We will not stay here again and would not recommend anyone else stay here either. Oh yeah, the pool was also closed and they didn’t say any about it during the booking, just a sign on the front desk. DO.BETTER. LaQuinta. Absolutely disappointed.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Jhulma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean!
2 nachten verbleven in maart 2024

8/10 – Goed

Ronald P

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was not convenient being on the edge of town, but was quiet, felt safe, and HC parking spaces were provided and located close to entrances.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Joaquin

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Leah

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Barbara

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to all attractions
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Garrett

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Jacquelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Lawrence

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Gilbert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Jova

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was out of service
1 nacht verbleven in februari 2024

4/10 – Matig

Daniel

Reisde met een groep, Reisde met huisdieren, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tv remote didn’t work, beds were very old and broken, walls were thin and we heard drunk ladies all night, it smelled like cigarettes, front desk impossible to reach, poor “pet friendly” policies
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Clifton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
From the time we checked in until we checked out everything was very clean and friendly staff. I recommend this to anyone traveling to Fredericksburg, Tx.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and large rooms.
1 nacht verbleven in februari 2024

4/10 – Matig

Marie Angela

Reisde met partner
Negatief: Voorzieningen
Spent four nights at this facility. When we arrived the hot tub was not working or the waffle maker for breakfast. At the end of the stay it still remained the same. Also told the front desk of the 1st morning there that the sink stopper was missing - still missing four days later.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Marilyn

Reisde met partner
Rooms were spacious, clean and comfy. Enjoyed our stay
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Don

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was on our way to another town.
1 nacht verbleven in januari 2024