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Beoordelingen van Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1620 Armory Dr, Franklin, VA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 23 van 102 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 102 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 102 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 102 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 102 beoordelingen" "

6,8/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lynne

1 nacht verbleven in april 2024

6/10 – Redelijk

Kenneth

Positief: Personeel en service
The hotel was at the lower end
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Alleyne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

4/10 – Matig

Jayson

Negatief: Netheid
Old school look inside and out. the rooms are from the 1990's. For what the charge, it should be cut in half.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Keianna

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

jacquelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really like the location i was able to go just about anywhere by walking. Didnt even have to drive
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Shirley

Stay was good rooms clean and very quite area
3 nachten verbleven in februari 2024
Reactie van Dev op 7 feb 2024
Thank you

4/10 – Matig

Valerie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Since this was a Quality Inn, we assumed it was a hotel not a motel. Room was not clean, towels spotted and dingy, no sign of sanitizer, and heat was spotty. Very disappointing.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Jamie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very clean and peaceful ✌️
1 nacht verbleven in januari 2024
Reactie van Dev op 7 feb 2024
Thank you

2/10 – Ontzettend slecht

Belynda

Positief: Personeel en service
Negatief: Netheid
My room was filthy, after a 12 hour drive I was too tired to move all my stuff I had brought in so I actually went to the front desk and got cleaning supplies. Woke up in the morning and found a cockroach!! I have not issue with dated rooms, especially those that allow dogs, but it needs to be clean.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Sue

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff friendly, works to make your stay enjoyable.
2 nachten verbleven in december 2023

4/10 – Matig

Queenaisia

1 nacht verbleven in november 2023

8/10 – Goed

Ted

Positief: Voorzieningen
Only issue was that there is some type of dispute between property and Expedia. Had to pay extra for early check in so be prepared for that.
1 nacht verbleven in november 2023

6/10 – Redelijk

Aaron

Positief: Netheid, personeel en service
Loud tractor trailers driving by. Staff was very friendly and awesome. Garbage in the ditch around the property.
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

William

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room had black hair all over,to include the bathroom.soap scum in the shower soap holder,etc.
1 nacht verbleven in november 2023

8/10 – Goed

Jelesa

1 nacht verbleven in november 2023

10/10 – Uitstekend

Arthur

1 nacht verbleven in november 2023

8/10 – Goed

Mary

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great staff, clean, good parking.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

kathryn

2 nachten verbleven in oktober 2023

4/10 – Matig

Fabio

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cattivo odore in stanza
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

LaToyia, Voorhees

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property wasn’t too clean. The office staff wasn’t too friendly at all. There was no mention that the pool wasn’t open which was a complete let down! Had I known the pool wasn’t opened I would of selected a different property! This property was probably worst than Motel 6. The door locked like someone tried to back in a 1000 times I didn’t even feel safe with the safety lock on. I probably would never stay at this property again when I visit my family in that area again!
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A picture is worth a thousand words, so if I could attach them I would! The old, exposed ceiling light in the bathroom, filthy old chairs, dingy walls with abandoned hardware dotting the surface, rust, and wait for it....... bed bug bites! I reported it to the receptionist and even lifted my top to SHOW her and when she called her manager nothing was done except an irate housekeeping person going to my room tossing the sheets on the floor and coming back saying there were no bugs.... and the last person didn’t report a problem! I was treated as if I was making it up! Not even an apology..... and no black light to actually assess the bedding! I have researched bed bug bites vs flea bites (dogs are allowed) and chigger bites — and these itchy red lesions fit all the criteria and appearance of bed bug bites. Further, the nymphs cannot be seen with the naked eye!! Do what you want... but I tried to tell you!
2 nachten verbleven in juni 2021

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
Hotel ok for a 2+ hotel.
The gym needs to be renovated, old & outdated weight machine

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
convenient
It was midway between two of our long term destinations

6/10 – Redelijk

Sarah, Raleigh

Negatief: Staat van de accommodatie en faciliteiten
ok, but worn
overall, it's an okay hotel. Not the most comfortable, but better than other options. It is showing its age, and with exterior doors, I didn't feel 100% safe. But for a night on the road, it was okay. Probably won't stay again though.

4/10 – Matig

Carl, Easley SC

Negatief: Netheid, staat van de accommodatie en faciliteiten
Mold in Bathrooms
After a long drive we both just needed to sleep, (room 233) A couple of hours into sleeping my fiancé began coughing, she is very allergic to mold. I looked around the room carpets where damp and the bathroom had mold on the ceiling. Shame for what we paid could have had that standard in a much cheaper hotel. However the area is conveniently located and plenty of places to eat.

6/10 – Redelijk

Diane, Murrysville

Negatief: Staat van de accommodatie en faciliteiten
Noisy night
Group of girls outside our room woke us up and kept us awake for hours, took 2 calls to front desk to get them to move along. Very frustrating as we had a long drive ahead of us.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
I'd stay here Again!
Not Bad. Staff is very nice.

8/10 – Goed

Jeff, Sarasota

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean comfortable

6/10 – Redelijk

Selina

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good breakfast
Room could have been cleaner.

6/10 – Redelijk

John

Positief: Netheid, comfort kamer

6/10 – Redelijk

Tammy

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Elizabeth, Raleigh, NC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay for price and location
We stayed in the suites in the annex. It was very nice, quiet and the beds were comfortable. I was pleased with the cleanliness of the room and the size of the space for the price. Thankfully the AC worked beautifully. Overall it was a nice stay especially for the price. Definitely THE best option if you are staying in Franklin overnight.

6/10 – Redelijk

Ann, NC

Positief: Personeel en service
Convenient
They were accommodating. We asked for adjoining rooms and that's what we got. The breakfast area was way too small for the number of guests and they only had one staff person attending. We finally had to give up and go out to a local restaurant for breakfast. The rooms need updating, but were overall clean and comfortable.

2/10 – Ontzettend slecht

JB, Indiana

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Moldy & Smelly
The room was moldy. It smelled so bad we had to change room. The second room was better but it still smelled. Would not stay here again and would not recommend it to anybody.

8/10 – Goed

Denise

Positief: Netheid, personeel en service en comfort kamer

10/10 – Uitstekend

Sandra, Narrows, VA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Everything was much nicer than I expected according to the reviews. I have no complaints and will stay there again! Everything was clean, bed and pillows comfortable, pool clean (a little cold but what do you expect in May), breakfast good, service good, staff friendly.

8/10 – Goed

Joseph K.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly staff, quick check in and check out
Very quick and easy check in and out. Nice breakfast spread with an assortment of hot and cold choices and beverages. Lovely hotel and staff.

6/10 – Redelijk

Kathy, Concord, NH

The Best Hotel in Town
The room was very comfortable and warm. Although the walls are a bit thin (you can hear toilets flushing around you), the room offered everything I needed. Parking was great, the staff at the desk and breakfast bar were wonderful.

6/10 – Redelijk

Thomas, Moundsville

Negatief: Staat van de accommodatie en faciliteiten
critisicm
The tub did not drain well when taking a shower.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, clean
The room was clean, quiet and comfortable. Mimi and the rest of the hotel staff were very kind and made us feel very welcome. I will stay here again while visiting family.

4/10 – Matig

Donald, NC

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just OK, but hardly worth the price.
This place was OK. My complaint is only as follows: I was in a small town on a non-busy weekend in off season. For what I paid ($90+ including tax), I typically get something reasonably nice. Instead I got about equivalent to motel 8. Nothing wrong, just significantly off on price.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a short one night stay. It was pleasing and we had no issues. The hotel beds were clean and comfortable. Overall a good experience.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Judi, NJ

Positief: Netheid, personeel en service en comfort kamer
Great staff, close to stores
The staff was wonderful. Hotel room was clean, however needed a paint job (peeling paint in bathroom - a fan in the bathroom would probably help that).

6/10 – Redelijk

Van The Traveling Man

Positief: Netheid, comfort kamer
Nice place to stay for the price
We checked in late at night so the window check-in was a little odd, but the rooms were nice and clean, plenty of lights, newer TV, hot shower, plenty of pillows, and no smoking smell. This is everything I expect for a room in this price range. I would stay here again.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Better in the past
We have always had a decent stay at your hotel. But this time the room wasn't as clean as it had been in the past. Our check-in was late but the quality of the room was somewhat disappointing. It smelled musty and old. It might have been coming from AC unit but some of the chairs had stains and there was hair on the bathroom floor from the last guest. I would stay again but I refer to stay on the first level. I stayed in Feb and my room was very nice and clean. I'm sure the hotel was booked but a little more detail to the cleaning would satisfy your repeat guests.