Independent Collection à Lacs Émeraude | Expedia.be

« Service 10 »

« I’ve been to aquatopia for the day a handful of times and this is the first time I stayed at the resort. Stayed with my partner for a romantic getaway. Beautiful and clean room, the pools and swim up bar and outdoor hot tub are gems. The bar staff is always attentive and puts care into the drinks and the atmosphere. Check-in and check-out are quick and easy. All staff is helpful and professional every time I’ve been here. Thank you for a great stay! »

« Great customer service!! »

« Some issues initially but guest services took care of them quickly. »

« Staff was good, directions to buildings could have been better and put on the property map as it is confusing. Room was very clean but in need of some updates: 1. bedroom wall under TV had a ton of scuff marks 2. Ceiling tiles in bathroom had water damage and could have been replaced 3. (1) wash cloth for (2) people for a (2) night stay (could have used a few more towels) 4. Could have used a box of tissues in the room and an extra bar of soap the soap was so small it barley lasted for hand...

« Clean room, very nice staff »

« The staff was excellent and the room was very clean. We had a great stay »

« Fantastic hotel. Charging for an extended checkout is kind of corny but Shawnee is one of my favorite hotels so it’s worth it. Great time. »