Exterieur
Beschikbaarheid controleren

Beoordelingen van Bab Al Shams

5 out of 5
Bab Al Shams
Al Qudra Road, Dubai, Dubai

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 650 van 930 beoordelingen" "
Gastenscore: 8 - Goed. 205 van 930 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 930 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 930 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 930 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, voorzieningen
Prima
1 nacht verbleven in december 2021
Reactie van Ziad Sleiman - Hotel Manager op 26 dec 2021
Dear Maria, We would like to take this opportunity to thank you for having chosen Bab Al Shams for your recent stay. We appreciate your kind and positive review. We are delighted to read that you had a pleasant time with us. Hope to see you again in the near future. Kind regards, Ziad Sleiman Hotel Manager

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely amazing
Amazing stay, beautiful hotel (incl rooms) with beautiful facilities. What I absolutely loved was that you were allowed to swim in the evening (till 12 at night), which is very uncommon to the region (but an absolute plus when you’re staying in the desert heat). Surroundings were gorgeous. After traveling multiple times each year for 10+ years I finally spotted an oryx, actually multiple, within 15 min of the resort. My day couldn’t get any better! I would recommend to visit with your own vehicle, because it’s far away from everything. If it’s your first time in the desert though, de resort offers enough to entertain you for a few days.
2 nachten verbleven in september 2021
Reactie van Ziad Sleiman - Hotel Manager op 20 sep 2021
Dear Judith, It was indeed a great pleasure having you at Bab Al Shams Desert Resort for the first time. We are truly delighted to know that you had a fantastic and comfortable stay and appreciated our authentic hotel rooms, beautiful facilities and extended pool timings this summer. Please rest assured that your kind feedback on the services will surely be conveyed to keep the team motivated in maintaining the high quality products and services to our valued guests like yourself. Thank you once again for having stayed with us and recommending us to other travelers. We hope to welcome you back again soon at Bab Al Shams Desert Resort assuring you of our very best services and attention at all times. Kind regards, Ziad Sleiman Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van Ziad Sleiman - EAM Operations op 4 dec 2019
Dear Guest, We are happy to receive your perfect rating and know that your stay had been excellent all throughout. My team and I look forward to your next visit which we hope will be soon. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations

10/10 – Uitstekend

Bram

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Simply fantastic hotel on all topics
1 nacht verbleven in september 2018
Reactie van Ziad Sleiman - EAM Operations op 10 dec 2018
Dear Bram, Thank you for sharing your experience online following your recent stay at Bab Al Shams. We are delighted to read that we have met your expectations in all aspect of our services and that you left our resort fully satisfied. We look forward to welcoming you again soon. Kind regards, Ziad Sleiman Executive Assistant Manager – Operations

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het verblijven zeker de moeite waard
Mooie locatie, goed sfeer. Fijn als afwisseling in relatie tot de steden abu dhabi/dubai. Sfeervolle kamers. Rit er naartoe met taxi was goed te doen. Vanuit Abu Dhabi ruim een uur, kosten ongeveer aed 275, naar Dubai aed 175. Het bijbehorende restaurant, met show viel wel erg tegen. Erg toeristisch. Rommelige show, eten en drinken (soft drinks en water) AED 415 is aan de te hoge kant. Eten redelijk, buffet blijft een buffet.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful resort, too expensive food&beverages
Fraai aangelegd resort, mooie zwembaden. Zeer schoon, veel personeel. Maar dat mag ook wel voor die prijs. Het (inbegrepen) ontbijt viel (relatief) tegen. Redelijk uitgebreide keuze, dat wel maar de koffie en thee werden lauw geserveerd. Toen ik om hete thee vroeg was die wederom lauw. De prijzen van de consumpties en de restaurants zijn evenredig met de prijs van de overnachting: hoog dus en de kwaliteit van het eten rechtvaardigt die hoge prijzen niet.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SUPER
SUPER

10/10 – Uitstekend

Patric, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Arabische romantiek
We hebben hier 2 heerlijke dagen gehad op onze huwelijks rondreis door de U.A.E. Een romantisch hotel, zeer vriendelijke bediening, activiteiten genoeg, echter zoek je vertier buiten het resort zal je de auto moeten nemen om naar Dubai te rijden. Voor ons geen probleem want we wilde juist de woestijn zien.

10/10 – Uitstekend

Hanneke

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sprookje van 1001 nacht, moet je meegemaakt hebben
Schitterende sprrokjesachtige plek. Zorg dat je 's avonds aankomt, als het donker is, alles is dat prachtig verlicht met Arabische lampjes en fakkels. Zeer behulpzaam bij valet parking en bagage depot e.d.

10/10 – Uitstekend

JOHAN, BRUSSEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
UNIEKE LIGGING
Uniek,fantatisch,zeer gedienstig personneel,goede service, verschillende restaurants geprobeerd alles ok. restaurant al jadhirra vonden wij te duur voor wat je krijgt.

6/10 – Redelijk

Anelia, Amsterdam

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Not even a 4 star experience
I don't understand the raving reviews for this resort. I have been in many hotels with 4 or 5 stars. But this one did not live up to my expectations. The reception is not very knowledgable (Russian girls) and certainly not service minded. They even go in discussion with customers. The restaurants and catering are at best okay. At the rooftop bar they make poor cocktails. And the breakfast was amusing. Coffee took forever. Staff did not clean up tables. No napkin was given. No fresh juices. Some positive points: some staff really try hard, the pool is very nice, so are the rooms and the resort as a whole looks tasteful. Conclusion: the resort is overrated and overpriced. Service is not up to 5 star standard (not even 4). Overall quality at best worth 4 stars.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Excellent hotel, good service, magnificent area ! No longer managed by Jumeirah - but still good service

10/10 – Uitstekend

K., Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxe in de woestijn
Logeren in Jumeirah Bab al Shams is een heerlijke belevenis. Wij waren er met ons gezin in januari, toen was de temperatuur heerlijk rond de 25 graden. Het resort ligt midden in de woestijn, drie kwartier buiten Dubai. Het is opgetrokken in arabische sfeer, bijzonder smaakvol en met zorg gedaan. De kamers zijn prachtig, comfortabel en sfeervol ingericht. Er zijn verschillende natuurlijke zwembaden, er worden activiteiten voor de kinderen georganiseerd, de spa is goed verzorgd. De service is uitstekend. Ook voor romantici aan te raden.

10/10 – Uitstekend

Assad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
3 nachten verbleven in februari 2024
Reactie van Jacques Le Roux - General Manager op 13 mei 2024
Dear Assad,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

bojana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
tolles hotel im arabischen stil. dennoch modern und luxuriös eingerichtet. die anlage ist groß, es gibt drei pools, alles schön und gepflegt. das essen ist fantastisch und auch der service den 5 sternen entsprechend
2 nachten verbleven in april 2024
Reactie van Jacques Le Roux - General Manager op 5 mei 2024
Dear Bojana,Thank you so much for your wonderful review. We are thrilled that you appreciated the blend of Arabic style with modern luxury in our resort. It is wonderful to know that you enjoyed our spacious complex, including the three pools, and found everything to be beautiful and well-maintained.We are delighted that you found our food to be fantastic and that our service met the high standards expected of a 5-star experience. Providing exceptional service and delicious cuisine are top priorities for us, and we are pleased to have met your expectations in these areas.We hope to have the pleasure of welcoming you back for another unforgettable stay as your satisfaction is our ultimate goal.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Tassos, Plainview

Φ
1 nacht verbleven in april 2024
Reactie van Jacques Le Roux - General Manager op 2 mei 2024
Dear Tassos,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

BRUNO JEAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le calme
2 nachten verbleven in april 2024
Reactie van Jacques Le Roux - General Manager op 19 apr 2024
Dear Bruno,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed the serene ambience of our resort during your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Kelsey

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really lovely stay and extremely family friendly. Even for our 1.5 year old.
4 nachten verbleven in april 2024
Reactie van Jacques Le Roux - General Manager op 17 apr 2024
Dear Kelsey,Thank you so much for your wonderful feedback. We are thrilled to know that your family, including your little one, had a lovely stay with us. It is our pleasure to ensure that guests of all ages feel welcome and comfortable. We look forward to having the opportunity to welcome you back again soon for another family-friendly getaway.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Emiko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jacques Le Roux - General Manager op 17 apr 2024
Dear Emiko,Thank you so much for your amazing rating! We're thrilled that you had such a fantastic experience during your stay with us. Your perfect score truly means a lot to our team, and it's incredibly rewarding to know that we exceeded your expectations. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

carmina

3 nachten verbleven in maart 2024
Reactie van Jacques Le Roux - General Manager op 17 apr 2024
Dear Carmina,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled that you had such a wonderful experience during your stay with us. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

DAISUKE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ここでの滞在は全て最高です。 超最高のスタッフのおもてなしと、設備管理でとても気持ち良く、休息が出来ました。 食事も娯楽も充実していて、次回はもう一泊増やそうと思います。
1 nacht verbleven in maart 2024
Reactie van Jacques Le Roux - General Manager op 9 mrt 2024
Dear DAISUKE,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.Providing our guests with a relaxing and comfortable experience is always our top priority, and we are thrilled that you felt well taken care of by our staff and management team. It is fantastic to know that you enjoyed the abundance of food and entertainment options available during your stay.We would be absolutely thrilled to have you stay an extra night next time. We look forward to welcoming you back soon for another fantastic experience.Warm regards,Bab Al Shams Desert Resort Management

8/10 – Goed

Kensuke

Positief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Bab Al Shams Desert Resort Management op 29 feb 2024
Dear Kensuke,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5star service all around, fabulous place
2 nachten verbleven in februari 2024
Reactie van Bab Al Shams Desert Resort Management op 29 feb 2024
Dear Chris,Thank you so much for your kind words and for taking the time to share your feedback with us following your recent visit at Bab Al Shams Desert Resort. We are thrilled that you enjoyed a 5-star experience during your stay with us. Your appreciation of our service and our property means the world to us.We strive to provide our guests with nothing less than excellence, and it is incredibly rewarding to know that we succeeded in making your experience fabulous. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back for another wonderful stay in the near future. If there is anything else we can do to make your next visit even more exceptional, please don't hesitate to reach out.Warm regards,Bab Al Shams Desert Resort Management

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Bab Al Shams Desert Resort Management op 29 feb 2024
Dear Susan,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Samantha

3 nachten verbleven in februari 2024
Reactie van Bab Al Shams Desert Resort Management op 29 feb 2024
Dear Samantha,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

NAOMI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Jacques Le Roux - General Manager op 21 feb 2024
Dear Naomi,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort. We strive to provide exceptional service and it's incredibly rewarding to know that we've succeeded in making your stay memorable. Thank you for visiting the resort. We look forward to the opportunity of welcoming you back again soon for another wonderful experience.Warm regards,Bab Al Shams Desert Resort Management

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Beautiful resort. Bad service.
Great property but bad service. Don't believe the "Garden View" pictures they post. I was given a room with absolutely no view, just a wall, and they said oops sorry we have no other choice today. Promised to update us the next day whether there would be a better room but of course they never called back. During the checkout we raised this issue again and the front desk manager responded "hope we can give you better room next time" which I felt was so fake because what is the chance we would visit this remote dessert resort again after such service?! We forgot 3 sets of swimsuits and only realized this 3 days later on the way to the airport. Why can't they contact us when they found them in the room I can't understand - is that what luxury service supposed to be? I asked if they can send them to our Home country vía post (we will pay of course) - they refused and asked us to arrange the pickup and shipment ourselves. After Jumeira Al Qasr which was so wonderful, this stay at Bab Al Shams was disappointing, not at the resort - ít was beautiful, but at the people here.
2 nachten verbleven in februari 2024
Reactie van Jacques Le Roux - General Manager op 21 feb 2024
Dear Guest,Thank you for taking the time to share your experience online with regards to your recent visit at Bab Al Shams Desert Resort.We are truly sorry to hear about your disappointing experience during your stay with us. Please accept our sincere apologies for the inconvenience and frustration caused by the room assignment and the lack of follow-up on our part. We understand the importance of delivering on our promises and providing exceptional service, and it's disheartening to hear that we fell short in this regard.Regarding the issue with your swimsuits, we apologize for any oversight on our part in not contacting you about them. We acknowledge that luxury service entails going above and beyond to meet our guests' needs, and we regret that we did not meet your expectations in this instance.Your feedback is invaluable to us, and we will take your comments into serious consideration as we strive to improve our service and guest experience. We hope that you will give us another opportunity to restore your faith in us and provide you with the exceptional service and experience that you deserve. If you decide to visit us again, please reach out to us directly, and we will ensure that your next stay with us is nothing short of exceptional.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

LEI, Beijing

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place with traditional arabic style room and mysterious atmosphere， very impressive!
1 nacht verbleven in februari 2024
Reactie van Jacques Le Roux - General Manager op 21 feb 2024
Dear LEI,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled to hear that you found our property impressive, with its traditional Arabic-style rooms and mysterious atmosphere. Providing a unique and memorable experience for our guests is our top priority, and we're delighted that you enjoyed the ambiance of Bab Al Shams. Thank you for taking the time to share your positive feedback with us. We look forward to welcoming you back for another wonderful stay.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Yuki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Jacques Le Roux - General Manager op 13 feb 2024
Dear Yuki,Thank you so much for your kind feedback following your recent stay at Bab Al Shams Desert Resort. We are thrilled to hear that everything was perfect during your stay with us. Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your time with us enjoyable. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon for another perfect stay!Warm regards,Bab Al Shams Desert Resort Management

6/10 – Redelijk

faten

Positief: Netheid, personeel en service
מלון יפה אך המחיר אינו מוצדק
המקום יפה אך אינו תמורה לכסף הרב והעלות הגבוהה של לילה שילמנו הרבה כסף עבור לילה אחד אך אין משהו נוסף שקיבלנו יותר מאשר מלון 5 כוכבים רגיל אפילו שעולה 200$ . הבריכות לא מספיק מחוממות בשביל להיכנס , ואין פעילויות מעניינות , ממש מצטערת שבחרתי להשקיע כל כך הרבה כסף במלון הזה . הנכס יפה מזכיר מאוד את מלונות סיני ששם משלמים רבע ממה שילמנו כאן.
2 nachten verbleven in februari 2024
Reactie van Jacques Le Roux - General Manager op 13 feb 2024
Dear Faten,Thank you for taking the time to share your feedback following your recent stay at Bab Al Shams Desert Resort.We're genuinely sorry to hear that your experience fell short of your expectations and that you felt the value didn't match the cost. We truly appreciate your feedback as it helps us identify areas for improvement. Ensuring our guests feel they've received good value for their investment is paramount to us, and we're disappointed to hear that this wasn't the case for you.We're sorry to hear that you found the pools not heated enough and that you didn't find enough interesting activities during your stay. Your comments about the lack of activities and pool temperature were immediately shared with our team for review and improvement.We understand your frustration and apologize for any inconvenience you experienced. We hope that despite your disappointment, you were able to enjoy some aspects of your stay, and we would welcome the opportunity to regain your trust and exceed your expectations in the future. Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

John

1 nacht verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 17 apr 2024
Dear John,Thank you very much for your perfect rating. We are thrilled to read that you had such a wonderful experience during your stay with us. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Md Mahmudul, Narayanganj

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very nice stay
1 nacht verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 1 feb 2024
Dear Md Mahmudul,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your overall stay with us, and I would like to personally thank you for sharing your wonderful experience online.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Romulo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uma experiência diferente
Lugar agradável, staff prestativo e instalações confortáveis.
2 nachten verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 29 jan 2024
Dear Romulo,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience. Your flattering remarks about the service rendered by our colleagues will surely be passed on to them. It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Laura

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A truly outstanding luxury oasis in the desert. From the moment we arrived (and were greeted with delicious dates and coffee) to departure time, the resort’s outstanding staff made sure that our every need was met and beyond. The property is stunning. We travelled with our two young children, who were treated like rock stars by each and every member of the staff. We dined at Ninive and it was amazing, as were the poolside food and bev. The entire family delighted in the camel ride and falcon show and our own regret was not visiting this property sooner. We will be back.
1 nacht verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 22 jan 2024
Dear Laura,Thank you for choosing Bab Al Shams as your preferred accommodation in Dubai and we are delighted having you with us. We appreciate the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are indeed very pleased with the way you described your experience at the resort and such commendable remarks make us extremely proud of the kind of service we cater to our discerning guests. Thank you for appreciating our hospitality, facilities and most of all, our jewel, the team. They will be pleased to learn that their sincere efforts were recognized by you.Thank you once again for visiting the resort. We hope that on your next travel, Bab Al Shams will remain your preferred destination as we look forward to welcoming you back.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

SUHAIL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 22 jan 2024
Dear Suhail,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 22 jan 2024
Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Michel

1 nacht verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 1 feb 2024
Dear Michel,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

ERI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jacques Le Roux - General Manager op 22 jan 2024
Dear Eri,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Fusako

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Jacques Le Roux - General Manager op 22 jan 2024
Dear Fusako,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Anja

3 nachten verbleven in december 2023
Reactie van Jacques Le Roux - General Manager op 22 jan 2024
Dear Anja,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

MENG

1 nacht verbleven in december 2023
Reactie van Jacques Le Roux - General Manager op 22 jan 2024
Dear Meng,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Sean

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best stay ever!
The greatest stay ever! Sand dune 4WD adventure worth the money too.
3 nachten verbleven in december 2023
Reactie van Jacques Le Roux - General Manager op 27 dec 2023
Dear Sean,Thank you for visiting Bab Al Shams Desert Resort recently and for taking the time to share your feedback online.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful Desert Drive experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Ayoub

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Jacques Le Roux - General Manager op 27 dec 2023
Dear Ayoub,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you fully enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience online.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jacques Le Roux - General Manager op 13 dec 2023
Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we thank you for visiting the resort and we certainly look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dinner and show was great!
1 nacht verbleven in december 2023
Reactie van Jacques Le Roux - General Manager op 13 dec 2023
Dear Mark,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay particularly your dining experience at our signature Al Hadheerah Restaurant, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Danika

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort is an absolute dream! It is the quintessential definition of relaxation and luxury without any pretentiousness. The hotel grounds are architecturally designed so beautifully. The service at the relaxing pool was impeccable. We will absolutely return!
2 nachten verbleven in november 2023
Reactie van Jacques Le Roux - General Manager op 11 dec 2023
Dear Danika,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you had such a relaxing stay with us, and I would like to personally thank you for sharing your wonderful experience particularly at the pool for the outstanding quality of service provided by the team. They are very much committed to serve with sincerity, care and passion, creating amazing experience and everlasting memories. It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was outstanding. The staff was extremely nice and the service was impeccable.
1 nacht verbleven in november 2023
Reactie van Jacques Le Roux - General Manager op 11 dec 2023
Dear Sandra,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for highlighting our team and the quality of service we provide. The team will be pleased to learn that their sincere efforts were recognized by you.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Chisato

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフがとてもよくホテルの雰囲気も最高でした！アクセスが難しいですが、砂漠なので仕方ありません。
1 nacht verbleven in november 2023
Reactie van Jacques Le Roux - General Manager op 7 dec 2023
Dear Chisato,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are pleased to read that you enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Sheridan

2 nachten verbleven in november 2023
Reactie van Jacques Le Roux - General Manager op 13 dec 2023
Dear Sheridan,Thank you for visiting Bab Al Shams Desert Resort and for taking the time to share your feedback.We are pleased to read that you enjoyed your stay with us and you appreciate our newly uplifted facilities and services.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management

10/10 – Uitstekend

Marina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very attentive and friendly staff.
1 nacht verbleven in oktober 2023
Reactie van Gilles Sohier op 19 okt 2023
Dear Marina, It was a pleasure to have you here at Bab Al Shams Desert Resort. Thank you for taking the time to share your feedback following your recent visit. We are pleased to read that you fully enjoyed your stay with us, and I would like to personally thank you for sharing your wonderful experience online. It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests. On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon. Warm regards, Gilles Sohier General Manager Bab Al Shams Desert Resort