Hotels in de buurt van Deep Creek Plaza Shopping Center (Chesapeake)

'Very dirty, manager was rude and unprofessional, room was dirty, very unorganized. Refrigerator stink, floor was not vacuumed. They cleaned out room for us and never changed the sheet or wiped down anything. Had to ask for towels and they were damp. Horrible experience, will never recommend no one to go out there. '

'Worst stay ever. Room was filthy, towels were dirty and stained. Shower had hair all over the toilet and tub. Room smelled very foul. Staff was extremely rude. This hotel does not provide breakfast even though it says it does online. There is even a sign in the lobby that says breakfast from 7am-10am. When asking and literally pointing to the sign I was answered with an attitude stating “why would we provide breakfast?” You shouldn’t advertise breakfast if it’s not included. Worst of all there...

'The air conditioing did not work the three nights we stayed. After asking the fromt desk three times for maintenance to come to the room, we found out it was a larger issue for multiple guests, but no real solutions. Maintenance never came to the room. No offer to move us to a room with working a/c or a break on the room cost. '

'Pool was closed too cold for it during my trip. Breakfast was good. Rooms were clean and upgraded. Staff were kind and helpful. '

'Prima hotel. Buurt iets minder '

'We paid the extra $6 for breakfast vouchers & it was WELL Worth it!!'

'Is was fine, bed was not comfortable and breakfast was so so'

'Don't miss out on the tasty complimentary breakfast to start your day!'

'Construction Tv didn’t work properly. Wasn’t happy with location at this time '

'Building was clean.'

'Y’all didn’t do right because when I reach the hotel something went wrong with y’all account so I had to wait near 2 hours to get my room '

'I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready...

'Nice hotel'

'Yes'

'Front desk and staff were very helpful to us as we were able to get feedback from the surrounding area. In a great location to everything (restaurants and shopping stores.'

'Room was clean but property needs an upgrade. I was charged for something none of the staff could explain. '

'Stayed for a soccer tournament. Good breakfast and comfy beds. We even had a Jacuzzi tub in our king suite '

'Beautifully restored and maintained property. Thoughtful touches all around. Nice room sizes and beautiful bath finishes with intricate heated floors. Staff were all pleasant, professional and accommodating. Great stay in a super convenient location. Highly recommended. '

'They were perfectly adequate for my business trip'

'I wasn't very impressed with none of the staff at first only one and that was Rita she is just beautiful but after the next few times that I stayed there I'm at the gentleman named asish and at first he was a little not so nice but eventually he was very sweet and he was very kind and he was very helpful to me I am very happy I got to know him he is very sweet person'