Was a great stay the moved me rooms once didnât wanna move a second time. Restroom had hair in the shower on the curtain.there was no tissue in the box. Just on top to make it look pretty the walls in the room where dirty the carpet had a big red stain. And the toilet had no lid curtain rod in the bath room
Was falling off. Shower faucet was broken
We arrived with cash to pay for our room, others charges could have gone to the card on file. Another customer at the desk, stated to the receptionist that she had paid in cash earlier that day when he refused to accept our payment. Then we get to our room and the floor by the ac was wet. It felt like they had the heater on in the hallways and our room took forever to cool. The tv didnât have a guide, the breakfast wasnât ready in the morning. We will not be back to stay here.
Usually loves Holidays Inn but this branch have a good staff good food but dirty and noise rooms. Smells really disgusting just take a note of this the front desk person. Sorry don't back for this ubication, but I think maybe in other city will be good expuloje Stone Oaks, in San Antonio TX
Very nice clean specious room had a wonderful stay only downside was the shower water pressure wasnât good and was hard to regulate hot and cold water but besides that everything was very good receptionist was very friendly beds were comfortable and breakfast was nice
The absolute worst hotel I've ever stayed at. The pool is freezing and the front desk staff don't care about assisting guests. I tried for an entire day to get an ironing board. They said they would have housekeeping bring one to our room. When I called to see where it was, the guy at the front desk told me they didn't have any. When I said I really need one, we were in town to attend an event, he responded I'll let my boss know in the morning.