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Beoordelingen van The Vicarage Freehouse & Rooms

4 out of 5
The Vicarage Freehouse & Rooms
Knutsford Road, Holmes Chapel, Crewe, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 123 van 235 beoordelingen" "
Gastenscore: 8 - Goed. 75 van 235 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 235 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 235 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 235 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

christoph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very typical English hospitality 10/10 !!! Will be back soon. :)
3 nachten verbleven in januari 2018
Reactie van Karen Isom, Reservations & Revenue Manager op 23 jan 2018
Thank you for your kind comments, we hope to see you again soon

6/10 – Redelijk

natalie

Reisde met partner
Positief: Personeel en service
Room was big and spacious. Initially looked cleaned but on closer inspection the shower was mouldy and the metal hanging unit in the shower was rusted. We had no hot water. Staff were friendly and menu was good. Great location.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Hannah

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Damp and musty, then when complained was given key to a staffs room no response from management avoid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, stayed one night to attend a family event. Clean and lots of character, nice breakfast and friendly staff. I would definitely recommend.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lindsay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t eat so can't rate that aspect of stay but reception was very friendly and appeared very organised. Room was fine though bathroom could do with updating. The toilet roll holder was not in an easy place to reach and the towel rail was extremely high.
1 nacht verbleven in april 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

ijaz, GLASGOW

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Avery things was perfect
1 nacht verbleven in april 2024

8/10 – Goed

Mark

Positief: Personeel en service
It’s good for a nights stay visiting friends
1 nacht verbleven in maart 2024
Reactie van VH op 9 apr 2024
Thank you for the lovely score, we hope to see you soon!

4/10 – Matig

Alex

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Turn up and the room we were put in hand't been cleaned and someone had been sleeping in the bed. the room we did have was nice but far to hot and no way of controlling the temperature Definitely not worth the price we paid
1 nacht verbleven in februari 2024
Reactie van VH op 12 mrt 2024
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we would like the opportunity to address your concerns directly. Could you please contact us on enquiries@vicaragecheshire.co.uk, so that we can discuss your experience further? Your input is important to us, and we want to ensure we address any issues to improve our services.We appreciate your understanding and hope to hear from you soon.Best regards,

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van VH op 12 mrt 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your experience with us.

10/10 – Uitstekend

David

1 nacht verbleven in februari 2024
Reactie van VH op 12 mrt 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your experience with us.

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van RM op 25 jan 2024
Thank you for taking the time to provide your feedback. We're delighted you enjoyed your visit and look forward to seeing you again soon Many Thanks,The Flat Cap Team

8/10 – Goed

Mr card

1 nacht verbleven in januari 2024
Reactie van RM op 23 jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Goed

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely
Nice friendly staff nice food nice room plus parking was good 😊
1 nacht verbleven in januari 2024
Reactie van RM op 23 jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean, calm atmosphere, lovely staff and very welcoming! Highly recommend breakfast! Lovely place to stay
1 nacht verbleven in januari 2024
Reactie van RM op 23 jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Matthew

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable room, modern and clean. The toilet flush was weak but that was all. The restaurant was great and we were fortunate to be served by two wait staff who were exceptionally good and very pleasant - one who served us for dinner and one who served us for breakfast. We would definitely stay again.
1 nacht verbleven in januari 2024
Reactie van RM op 10 jan 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Goed

Lynda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van RM op 10 jan 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Steven

6 nachten verbleven in november 2023
Reactie van RM op 21 dec 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Lee

1 nacht verbleven in november 2023
Reactie van RM op 21 dec 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van RM op 28 nov 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Goed

Abdalla

Positief: Personeel en service
Lovely staff. They were happy to give baby cot but did not tell me that I will be charged £5 until it was check out time. Needed to wait a while to get the hot water issues fixed as it seemed boiler wasn’t sat right? Not told what was the issue really. The sink was flooding and when I tried to see if I can unblock it it was so disgusting and so filthy. I really regretted the whole thing. I don’t know why but the cheaper travelodge I was much cleaner and better maintained.
1 nacht verbleven in november 2023
Reactie van RM op 28 nov 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Goed

Will

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location and comfortable
Excellent location for the office. Nice clean room, excellent shower and large towels. Will definitely book again.
1 nacht verbleven in november 2023
Reactie van RM op 28 nov 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van RM op 28 nov 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Fiona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van RM op 25 okt 2023
Thank you for your rating Fiona. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

8/10 – Goed

Adrian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay
Short stay. Bed was wonderful. Food menu was limited and looked a bit pricey. SS and BT in the bar for all your sports needs
1 nacht verbleven in oktober 2023
Reactie van RM op 25 okt 2023
Thank you for your rating Adrian. We're delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

6/10 – Redelijk

Claire

Zakenreiziger
Positief: Voorzieningen
The photos of the rooms advertised online are not accurate, certainly not the room I had,- signature double. Staff were fantastic and downstairs bar and restaurant staff and environment are very nice.
2 nachten verbleven in september 2023
Reactie van RM op 2 okt 2023
Thank you for providing great feedback regarding our team, we hope to welcome you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van RM op 25 okt 2023
Thank you for your rating Adrian. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Bob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful small country Inn. Great staff, delicious food. A car is a must as Holmes Chapel is very small and very little within walking distance.
3 nachten verbleven in september 2023
Reactie van RM op 2 okt 2023
Thank you for the fantastic rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All good, just noisy dining room, as wedding party present
1 nacht verbleven in september 2023
Reactie van RM op 2 okt 2023
Thank you for your rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

6/10 – Redelijk

M

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
2 nachten verbleven in augustus 2023
Reactie van RM op 2 okt 2023
Thank you for taking the time to provide your rating. We hope to welcome you back again soon.Many Thanks,The Flat Cap Team

6/10 – Redelijk

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten
Don’t try charging your electric car here!
The manager kindly connected an extension lead in the dining room to our car charging cable. unfortunately, he failed to tell the night porter who unplugged the extension and shut the doors on my expensive cable which has been badly damaged! Room ok but with windows open bad traffic noise early morning.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michaela

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van RM op 13 aug 2023
Thank you for the fantastic feedback. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Simon

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in juli 2023
Reactie van RM op 2 aug 2023
Thank you for your comments Simon, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very dog friendly. Bedroom was a good size. Plenty of parking and good breakfast. Staff very friendly. Est there on the Wednesday evening and good meal and service
2 nachten verbleven in juli 2023
Reactie van RM op 2 aug 2023
Thank you for your comments Mark, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 – Redelijk

Patrick

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in juli 2023
Reactie van RM op 2 aug 2023
Thank you for your rating Patrick, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 – Redelijk

Donna

Zakenreiziger
Negatief: Personeel en service
Service and just being human
I had booked for two nights for myself and my daughter. On the second day whilst at work my daughter had to go to A&E - we spent 6 hours at hospital and afterwards as a result of her health decided to go back to the hotel and collect our things to go home. I arrived at the hotel and informed the receptionist of this and that we would no longer need the room for the night. She did not ask how my daughter was, if we needed anything for our journey back or even show any empathy or anything. At the least I would of hoped for a little empathy or for her to offer something - but nothing - all I got was… that’s fine we’re all done here so you can just grab your things. Terrible in my view - even an offer of a % off the next visit as a gesture or any empathy would have made me perhaps book again… but nothing, so I won’t be going back on that basis. Which is a shame as the people who work in restaurant and bar were amazing and amazing food too. Business need to empower their staff to be ‘human’ it’s as simple as that really.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Lucy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van RM op 2 aug 2023
Thank you for your rating Lucy. We look forward to seeing you again soon.Many Thanks,The Flat Cap Team

8/10 – Goed

Tracy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff were all fabulous The room was lovely. Even had immaculate sealant around the bath Only issue no plug near a mirror to do my hair Telly signal wasn’t great
1 nacht verbleven in juli 2023
Reactie van RM op 23 jul 2023
Thank you for your feedback Tracy, we're delighted you enjoyed the team and your experience with us. We have shared your comments with the Management Team at The Vicarage, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

David

1 nacht verbleven in juni 2023
Reactie van RM op 28 jun 2023
Thank you for your fantastic rating David. We're delighted you enjoyed your experience with us, we look forward to seeing you again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Paula

1 nacht verbleven in mei 2023
Reactie van RM op 24 mei 2023
Thank you for your rating Paula. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 – Ontzettend slecht

TONY

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Beware of the peacocks
The hotels has peacocks wandering around. Yes very random. The noise they make is horrific. Continues the entire stay. Worse than cockerels. On top of the peacock noise there was a dog barking at the noise they were making. So no sleep on the two nights stay.
2 nachten verbleven in mei 2023
Reactie van RM op 6 jun 2023
Thank you for taking the time to provide your feedback. We apologise that your experience was not as expected. Please contact us directly so that we can investigate the reservation with you. Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing Easter stay, comfy beds great service all round perfect hotel location! Love the additional extras in the room
1 nacht verbleven in april 2023
Reactie van RM op 28 nov 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Xx
2 nachten verbleven in april 2023
Reactie van RM op 24 mei 2023
Thank you for your rating Susan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van RM op 24 mei 2023
Thank you for your rating Peter. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 – Goed

Chris

1 nacht verbleven in maart 2023
Reactie van RM op 24 mei 2023
Thank you for your rating Chris. We hope to welcome you back to The Vicarage again soon. Many Thanks,The Flat Cap Team

10/10 – Uitstekend

Ryan

1 nacht verbleven in maart 2023
Reactie van RM op 24 mei 2023
Thank you for your rating Ryan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 – Goed

Agnieszka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms need upgrading, but cool restaurant with live music
1 nacht verbleven in maart 2023
Reactie van RM op 24 mei 2023
Thank you for your feedback Agnieszka we have shared your comments with all of the team at The Vicarage. We're delighted you enjoyed the restaurant and live music. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 – Goed

Oliver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van RM op 24 mei 2023
Thank you for your rating Oliver. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 – Uitstekend

simon

1 nacht verbleven in februari 2023
Reactie van RM op 24 mei 2023
Thank you for your rating Simon. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 – Ontzettend slecht

Paul

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Too noisy to sleep.
Very noisy fan in first room and traffic noise and no double glazing in second. I got virtually no sleep.
1 nacht verbleven in februari 2023