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Beoordelingen van Beach Village at The Del, Curio Collection by Hilton

4.5 out of 5
Beach Village at The Del, Curio Collection by Hilton
1500 Orange Avenue, Coronado, CA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 56 van 76 beoordelingen" "
Gastenscore: 8 - Goed. 8 van 76 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 76 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 76 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 76 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marguerite, Las Vegas

Positief: Personeel en service
No room service… room service is everything to me while vacationing. And a lot of renovations going on.. so spa was relocated. Took away from the experience. They should lower spa prices if can’t use a steam room , jacuzzi etc …
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Art

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing experience
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Karen, Huntington Beach

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We go to The Del for the 'old style' service. This grand and luxurious hotel has always been a wonderful retreat, and we go several times a year. It feels like home. At this time, the true value for ultimate service and hospitality is at Beach Village. If you want a lovely oceanfront hotel, stay in the Victorian building or the Shorehouse. If you want true luxury and service that stands the test of time, you have to stay in the Beach Village. I recommend it very highly.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was good except that the fire alarms on the room where low on battery and the key card to open the room also had a low battery they had to come and fix it while it was almost 9-10 pm
1 nacht verbleven in februari 2024
Reactie van Reservations op 19 feb 2024
We're glad that you enjoyed everything except for the door challenges and we look forward to welcoming you back in the future!

10/10 – Uitstekend

Marty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
WE LIKED EVERYTHING!
3 nachten verbleven in december 2023

10/10 – Uitstekend

Dennis

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location to view the sunset. Very convenient location. Our family had a great time. You have to experience the Christmas at the Hotel Del! Christmas at the beach is done best in Coronado, San Diego!
2 nachten verbleven in december 2023

10/10 – Uitstekend

Lonnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Darryl

Positief: Netheid, personeel en service
4 nachten verbleven in november 2023

10/10 – Uitstekend

Joseph

1 nacht verbleven in september 2023

10/10 – Uitstekend

Bela

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My best vacation on last time! promise to come back for sure! Now this place will be my favorite! Location, service, restaurants nearby , everything was wonderful
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Rolana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely room with a beautiful view of the ocean, wonderful relaxing stay!
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023

6/10 – Redelijk

Joseph

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
On of the two villas I rented was a two bedroom The villla didn’t have hot water for both units requiring cold showers to start the morning off This was repaired later the day. One of the bedrooms never had a working Tv. It would have been nice to know the complex was under construction and the main pool nearest out villa was closed. Lastly I’d expect room service to be an option which wasn’t
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van KBJ op 26 mei 2023
Thank you for your feedback! I will be sharing this with our team!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Claire at the Village was over the top helpful the Valet team was really great and the Buffet and views were great the Cottage at the beachfront with fire pit was so Beautiful definitely would recommend this spot!!!!
2 nachten verbleven in maart 2023

6/10 – Redelijk

Emily

1 nacht verbleven in februari 2023
Reactie van Christina op 8 mrt 2023
Thank you Emily for coming to stay with us! Are there any areas of concern regarding our staff that you would like to share with us?

10/10 – Uitstekend

Jacqueline

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful property. One of the best in San Diego. Pricey but with it. Recommend
1 nacht verbleven in december 2022
Reactie van KBJ op 12 dec 2022
Thank you for sharing your experience and come back and visit us again!!

10/10 – Uitstekend

Dante

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and view.
Reactie van Christina op 7 dec 2022
Thank you for coming to stay with us and for the wonderful review! Best Regards- Christina

10/10 – Uitstekend

Siana

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2022
Reactie van KBJ op 28 nov 2022
Thank you for your kind words and sharing your feedback!

10/10 – Uitstekend

Molly

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

veronica

2 nachten verbleven in september 2022

4/10 – Matig

Halla

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Friendly staff. Online description. Was totally not what I booked. It was not on the water but rather in a complex building of small rooms
2 nachten verbleven in juli 2022
Reactie van Christina op 25 jul 2022
Hello - We are truly sorry that you did not enjoy your stay as much as we would have C hoped. You did book two guestrooms and not a connecting suite prior to your stay. We would have moved you to a suite if we had had one available but regrettably, we were at capacity. We are really sorry. We hope at some point in the future you will book again through Expedia. When that happens, please contact us right away so we can check the booking and make sure it is a two bedroom Suite. Thank you for coming to stay with us~

10/10 – Uitstekend

Thatcher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top notch service at a top notch resort.
We had a wonderful time over Easter weekend. Service was incredible (which has become very hard to come by these days). The only recent stay we've had where service was this good was the St. Regis Bora Bora. Everyone was helpful. Food service was good and fast. The resort was very crowded and yet everything worked like clockwork. Very efficient. We will definitely be back.
4 nachten verbleven in april 2022
Reactie van Christina op 11 mei 2022
Hello - Thank you so much for staying with us over Easter weekend. We are so happy you had a good time! Best - Chrisitna Deroche

10/10 – Uitstekend

jeffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic
3 nachten verbleven in april 2022
Reactie van Christina op 14 apr 2022
Hello - We are so happy you had a great time with us! Thank you for letting us know.// Christina

8/10 – Goed

Jane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exquisite location, remarkably appointed grounds, overall the maintenance is exceptional. We had one of the Villas with a full kitchen and adjoining room to celebrate a special occasion. The ice maker in the full kitchen side was broken which we reported and never repaired, but we utilized the ice maker from the other room, so no problem for us. Disappointing that they said they would fix it and never did. The kitchen was well stocked and we were able to prepare a fabulous in house brunch the day we left. The beds were super comfy, my only negative was that the towels were dingy and scratchy, which was so confusing to me given the quality of everything else.
2 nachten verbleven in maart 2022
Reactie van Christina op 11 apr 2022
Hello Jane- Thank you for coming to stay with us. So glad you had a good time overall and your thoughts on the things that need fixing have been communicated to our Executive Team.// Christina

10/10 – Uitstekend

ELIZABETH, Santa Fe

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room, beautiful property, excellent staff. Teens in the adult pool until very late, but that and no room service were the only issues. Otherwise, excellent.
1 nacht verbleven in februari 2022
Reactie van Christina op 11 apr 2022
Thank you for coming to stay with us. We have communicated your comment on teens in the adult pool. Appreciate the feedback on this! Christina

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Amazing service and location
3 nachten verbleven in november 2021
Reactie van Christina op 7 dec 2021
Hello Christopher - We are so happy you enjoyed your stay with us. Hope to see you again soon~ Christina

10/10 – Uitstekend

Lyle

1 nacht verbleven in november 2021
Reactie van Christina op 23 nov 2021
We are so happy you enjoyed your stay! Thank you for coming to visit.

10/10 – Uitstekend

Lindsey, Galveston

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property and close to everything
2 nachten verbleven in oktober 2021
Reactie van Christina op 1 nov 2021
Hello Lindsey - We are so happy you enjoyed your stay with us. Thank you for coming to visit/ Christina

10/10 – Uitstekend

james

3 nachten verbleven in september 2021
Reactie van Christina op 7 okt 2021
Thank you for coming to stay with us !

6/10 – Redelijk

Ruth

2 nachten verbleven in september 2021
Reactie van Christina op 23 sep 2021
Hello Ruth- Thank you for coming to stay with us. I see you gave us only a 6 out of 10 rating. Can I help with anything? Need to know when you stayed with us and your last name. Thanks- Christina

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in juli 2021
Reactie van Christina op 17 aug 2021
Thank you for coming to stay with us! Christina Deroche, Leisure Sales

6/10 – Redelijk

christopher

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
3 nachten verbleven in juni 2021
Reactie van Christina op 22 jun 2021
Hi Christopher - Thank you for coming to stay with us. We hope you enjoyed your time at The Resort. Christina Deroche Director of Leisure Sales

10/10 – Uitstekend

kelly

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2021
Reactie van Christina op 22 jun 2021
Hi Kelly - Sounds like you enjoyed your time with us ! Thank you so much for coming to stay- Christina Deroche- Director of Leisure Sales

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in mei 2021
Reactie van Christina op 22 jun 2021
Thank you for coming to stay with us. I hope you had a good time at The Del and Beach Village.

10/10 – Uitstekend

Thuy-Linh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021
Reactie van Christina op 4 jun 2021
Hello there - Thank you for coming to stay with us. So happy you enjoyed your stay. Hope to see you again soon- Best - Christina Deroche, Reg Director of Travel Industry Sales

10/10 – Uitstekend

Douglas J.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Christina op 2 jun 2021
Dear Douglas J- Thank you for coming to stay with us! We are so glad you enjoyed your time with us. Hope to be able to welcome you again soon- Christina Deroche- Regional Director of Travel Industry Sales

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service! From the valet, who knew our names from day one, to the concierge attending to all of our needs, to the excellent bar tenders who remembered our drinks. . . truly a wonderful experience
3 nachten verbleven in april 2021
Reactie van Christina op 2 jun 2021
Dear Anonymous - Thank you for coming to stay with us. Hope to see you again soon~ Christina Deroche, Regional Director of Travel Industry Sales

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
So overall the location is great and the beach is well maintained. We stayed in an ocean view room at the beach village, not the suite, just the room with two beds. However for the price that is charged, two things stand out like a sore thumb: 1) You cannot control the air conditioning in your room. There is a unit but it’s controlled by a master switch which is not central but In a master suite ! That is kind of unbelievable. 2) The patio privacy is appalling. All the units in a floor are actually connected. One day, the neighbor’s dog walked from their patio and into our room! Another day , a somewhat intoxicated woman living in a unit 1 over , almost walked across one unit and almost into our unit. If I hadn’t walked out onto our patio , she would have just walked in. Again, inexcusable.
10 nachten verbleven in december 2020
Reactie van Christina Deroche op 5 jan 2021
Thank you for coming to stay with us. Sorry for your experience with the air conditioning in your room. We will look into this situation. In terms of the issues with privacy, please accept our deepest apologies for this situation. I have sent a message to our Beach Village facilities team to ensure that both of these issues are taken care of in the future. We hope to welcome you back at some point soon. Please message me back here when you decide to come back and we will ensure all goes well for you~ All the best - Christina Deroche - Director of Leisure Sales

10/10 – Uitstekend

John Dax

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2020
Reactie van Christina op 17 nov 2020
So happy you stayed with us! Thank you for coming to visit - Christina Deroche, Director of Leisure Sales

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location and amenities. We loved it!
5 nachten verbleven in oktober 2020
Reactie van Christina op 24 okt 2020
So happy you came to stay with us! Thank you ~ Christina Deroche, Director of Leisure Sales

10/10 – Uitstekend

Magdalena

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice resort right on the beach
We got the ocean view junior suite with king bed on the second / top floor. Excellent location right next to the beach, clean room, with a cozy fireplace, and private entryway (not shared with any other guests). We loved the balcony and the ocean view. I was disappointed that during COVID, no room service was available and we could not even pre-order our takeout from the hotel restaurants (we were trying to avoid being around people without masks). We had to walk to the hotel restaurants to order and then hover in the area waiting for our food. During our stay, I had to work every day. The ocean view definitely made it easier to work but I had to close the balcony door during all calls because the loud helicopters flying over the beach every 5-15 min made it impossible to carry out a conversation. Overall, it was a relaxing stay.
5 nachten verbleven in september 2020
Reactie van Christina op 20 sep 2020
Hello Magdalena- We are so happy you enjoyed your stay with us. Our apologies for the fact that we cannot do room service at the moment due to Covid 19 protocols. There are, indeed, times when military helicopters fly overhead. San Diego is proud of its military traditions but i am sorry that there was helicopter noise during your stay. We are so glad you found our special corner of the world relaxing... Christina, Director of Travel Industry Sales

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in augustus 2020
Reactie van Christina op 20 sep 2020
Thank you for coming to stay with us

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020
Reactie van Christina op 20 sep 2020
Thank you Margaret!

2/10 – Ontzettend slecht

Disappointed, LA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Obviously the place was nice and clean. For almost $1700 a day I’d expect no less. But for what you get it isn’t worth $1700. It looked and felt like any other hotel. I was very disappointed. They didn’t even have slippers for me. The location was only eh. Looked like the beach was a mile away. Better to just stay at the main hotel not the villa. I’m disappointed on the Hilton brand. They took an iconic hotel and normalized it.
1 nacht verbleven in augustus 2020
Reactie van Christina op 23 sep 2020
Hello- Thank you for coming to stay with us. Please know that we cannot put slippers in guestrooms at the moment due to Covid 19 restrictions. We would love the chance to welcome you back at another time~ Christina Leisure Sales

6/10 – Redelijk

Sarah, Scottsdale

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room is smaller than it appears in the pictures, especially the patio. The hotel was nice but when we called for any help or questions the Customer service was just ok, workers didn’t seem to care much.
4 nachten verbleven in juli 2020
Reactie van Christina op 20 sep 2020
Hi Sarah- Thank you for coming to stay with us. We are sorry we did not live up to your expectations. We really do care about our guest's experiences and I hope that at some point in the future we will have the opportunity to welcome you again. Christina - Director of Travel Industry Sales

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best vacations we have taken with our family. Property is immaculate.
5 nachten verbleven in juli 2020
Reactie van Christina op 20 sep 2020
So happy you enjoyed your time with us! Christina, Director of Travel Industry Sales

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service
Still clothing, toys and laundry from previous guest. Under staffed and services was like at a motel
6 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in juli 2020