Hôtel près de Conroe Outlet Mall (Conroe)

« Awesome place clean and friendly staff »

« Friendly people »

« Nice staff clean facilities. »

« PLEASE ADVISE BEFORE BOOKING Unfortunately, our stay was not a good experience. When we arrived, the entire building felt extremely hot and stuffy. The AC unit in our room was turned completely off, and with 90-degree weather outside, the room was unbearable. It took about three hours before it finally cooled down enough to be comfortable. Cleanliness was also disappointing. We saw two baby roaches during our stay, there was rust all around the sink area, and overall the room just did not feel...

« The property is dated and not well maintained. As soon we walked in their was a musty/mildew smell. That smell followed throughout the entire hotel. Check-in was longer than expected, the front desk person was distracted and forgetful. The room was tidy but cleanliness was not great. Mold in the shower, dust everywhere and of course the musty/mildew smell. The fire alarm went off early morning (a little past 5:30 AM) on a Sunday but what shocked me the was the lack of communication from the...

« Convenient location »

« The whole hotel was nasty »

« It is an older building but the room was nice and the bed was comfortable. »

« I really appreciated the service at the breakfast. »

« Clean well maintained property with a great location on lake. Would definitely recommend to friends and family and we will be back do sure. »

« Enjoyed stay »

« Room was basic but extremely clean. Parking was good. The hotel sign was a bit hard to see but no fault of the hotel itself. Overall a really decent place to stay. »

« This hotel has many issues- 1. The front staff stays in the back with a sign out front saying “we are helping other guests, we will be right back” unless you ring a bell. And then when you ring the bell, they come out from the back, and they act like you’re inconveniencing them. 2. The hotel is NOT ADA accessible at all. Neither sets of doors in the front have automatic openers (it’s double doors, back to back). Trying to get the doors open with a disability is very difficult, especially if...

« They have to clean better the rooms »

« Dirty room, bad smell, lots of dust and long hair in the very old looking bathroom, noisy AC, shower head with no pressure, dirty windows … I really enjoy best western venues in general, this one was, by far, the worst I’ve been to »

« My stay was great here. When I arrived I was given a connecting room next to the elevator, I went to the front desk to see if I can get a more private room and it was handled with no problem. Jay at the front desk was great! The pool was clean and the maintenance women didn’t have a problem giving me anything that I needed. The hotel is near very busy roads which was convenient for food etc. It was also a 25 minute drive from the IAH airport. I’m definitely going back. »

« The location was clean and inviting. The pool was smaller than precieved on the website lol but still clean and comforting... the staff was kind and helpful and funny... (love the week day morning lady that has been there for 17 years... she is cool!) Definitely will be back.... PLUS there is a texas shaped waffle iron in the breakfast room!!!!! Awesome.. and the batter was yummy as well... thank yall for the awesome mini vay-cay... Buuuuut.... the wifi did not work the entire time we...