Hôtel près de Marché de la soie de Hangzhou (Hangzhou)

« Le séjour etait magnifique, la chambre est tres confortable et le staff tres serviable »

« Wonderful stay especially we were bumped up to a huge premium room. Location was so convenient with a less than 10 min walk to In77 shopping area. Easy to call for Didi. The staff always had a smile on their faces and would walk towards us the moment they saw us walking towards the reception. We had parcels delivered n were strangely left at the pickup boxes in the building instead of hotel receptions. Staff were so swift and most helpful in picking them up. Even helped to call the delivery...

« Hôtel magnifique, chambre très confortable et propre, le petit déjeuner exceptionnel et le personnel vraiment agréable et professionnel, nous avons adoré notre séjour dans cet hôtel de haut standing »

« Très bon service, grande chambre. Attention au prix du petit déjeuner! »

« The front desk staff were unfortunately not very friendly or approachable. Most of the time, they just stood there, and it was unclear whether they really wanted to be there to help guests. The floor in my room was very dirty. I had to ask the front desk if they could send the cleaner back to clean it again and bring extra towels. However, it didn’t happen the first time, so I had to ask again. On the positive side, the hotel’s location is good though. »

« Excellent séjour et service parfait »

« Albergo pulito nuovo con colazione a buffet buona »

« L'accueil, le service et l'emplacement sont impécable, le seul point faible est l'accès au réseau internet. »

« Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. »

« Le personnel est toujours prêt à vous aider. La chambre est moderne et carrément connecté. L’entrée de l’hôtel est sur la rue piétonne impériale, ce quartier historique est très beau, le métro est à 300m sortie D. Bon petit déjeuner buffet avec plats chinois , croissants pain, beurre et confiture pour ceux qui mangent pas chinois, il y a aussi des fruits frais, le café est bon. Je recommande cet hôtel. »

« Hôtel correct pour le prix et très bien placé. Avec une bonne rénovation ce serait top. Petit déjeuner médiocre »

« Not bad it was very comfortable »

« Stayed only 1 night, but the reception staff were warm and friendly. »

« The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...

« Super Hotel in der Stadtmitte! Ein wenig laut, da die Fenster nicht ganz dicht geschlossen haben. Personal war sehr, sehr freundlich und hilfsbereit. Der Frühstück war der Hammer. Wir haben uns rund um wohl gefühlt. »