Receptie

Beoordelingen van DoubleTree by Hilton Chico

4 out of 5
DoubleTree by Hilton Chico
685 Manzanita Ct, Chico, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 565 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 220 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 104 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 1002 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Suneet

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok - price was high
1 nacht verbleven in mei 2024

6/10 – Redelijk

LouAnne, Tracy

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room had a weird smell when we entered, our room was not cleaned, was not able to call housekeeping to bring clean towels at least. Needed to go down to get towels ourself. This hotel was very overpriced for the area.
2 nachten verbleven in mei 2024

8/10 – Goed

Laurie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was kind and helpful. The room was clean and large. Quiet area, even so close to the freeway. Convenient. Nearby shopping and restaurants.
1 nacht verbleven in mei 2024
Reactie van Office Manager op 14 mei 2024
Hello Laurie - Thank you for highlighting our staff's kindness and the cleanliness of our rooms. We're glad you found our location convenient and enjoyed the peaceful surroundings. We hope you had a great time exploring the nearby shopping and dining options as well. We hope to continue being the choice of your hotel when you return to Chico!

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in Staff
1 nacht verbleven in mei 2024
Reactie van Office Manager op 14 mei 2024
Hello Luis-Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us, and I am glad to know that our staff treated you with great service and hospitality. We hope to continue being your choice of hotel when you return to Chico!

10/10 – Uitstekend

Maureen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and well maintained
1 nacht verbleven in mei 2024
Reactie van Office Manager op 8 mei 2024
Hello Maureen - Thank you for leaving a positive rating for our hotel! We are happy to know that we exceeded your expectations during your stay. We appreciate to know that cleanliness was a highlight for you, as we strive to provide a comfortable and sanitary environment for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future. As always, your warm cookie awaits!

10/10 – Uitstekend

Meagan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Office Manager op 8 mei 2024
Hello Meagan - Thank you for staying at the DoubleTree by Hilton Chico! We are very happy to know that you enjoyed your stay. We hope that you will consider us for your future travels and that we can welcome you back soon. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Office Manager op 8 mei 2024
Hello Ivan - Thank you for staying at the DoubleTree by Hilton Chico! We are very happy to know that you enjoyed your stay. Our team works hard to provide exceptional service and create a comfortable environment for our guests. We hope to welcome you back soon for another enjoyable stay.

10/10 – Uitstekend

Connor

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Tyson

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction at the intersection, but parking is easy and close to the entrance
1 nacht verbleven in april 2024
Reactie van Office Manager op 2 mei 2024
Hello Tyson - Thank you for taking the time to share your experience with us. We appreciate your five-star rating! We apologize for the City construction that occurred during your stay. We hope that on the next visit, you will experience a more enjoyable stay! As always, your warm cookie awaits!

10/10 – Uitstekend

Allison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Office Manager - Leslie Perez op 2 mei 2024
Hello Allison - Thank you for taking the time to fill out the survey and leaving a positive rating! We are happy to know that we met your expectations, and we hope to receive another visit from you, as always, your warm cookie awaits!

10/10 – Uitstekend

Rhiannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfection
1 nacht verbleven in april 2024
Reactie van Guest Services op 25 apr 2024
So glad to hear your enjoyed your stay here with us at Doubletree Chico! We look forward to serving you again in the near future! Thank you for your review!! We truly appreciate guests like you !

10/10 – Uitstekend

Kori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place!!!
1 nacht verbleven in april 2024
Reactie van Guest Services op 25 apr 2024
Thank you for your review Kori! We truly appreciate great guests like you! We look forward to seeing you again in the near future!

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I will definitely book a hotel room here again!!!
1 nacht verbleven in april 2024
Reactie van Guest Services op 25 apr 2024
So glad you had a great stay with us Rachel! We look forward to seeing you again!!! Thank you for your review

10/10 – Uitstekend

Ashley

Positief: Voorzieningen
comfortable beds clean friendly
1 nacht verbleven in april 2024
Reactie van Office Manager - Leslie Perez op 2 mei 2024
Hello Ashley -Thank you for staying at The DoubleTree by Hilton Chico! We are happy to know that you enjoyed your stay. We hope to continue being your choice of hotel when you return to Chico, CA! We hope to see you in the nearby future!

10/10 – Uitstekend

Lulu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 25 apr 2024
Thank you for your review!

8/10 – Goed

Sam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very nice
1 nacht verbleven in april 2024
Reactie van Office Manager - Leslie Perez op 2 mei 2024
Hi Sam -Thank you for staying at The DoubleTree by Hilton Chico! We appreciate to know that you had a pleasant stay. We hope that our services met your expectations and if there is anything we can do to make your stay better, please reach out to us. We strive to make a hotel stay a home away from home. We hope to see you in the future, as always, your warm cookie awaits!

10/10 – Uitstekend

Michelle, Redding

1 nacht verbleven in maart 2024
Reactie van Guest Services op 25 apr 2024
Thank you for your review!

10/10 – Uitstekend

Lauren

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room. One of the best beds I’ve ever slept in.
1 nacht verbleven in april 2024
Reactie van Guest Services op 25 apr 2024
Thank you for your great review Lauren! We are so glad you go your good nights rest with us! We hope to see you again in the near future!

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stop on a trip from San Diego to Oregon.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 25 apr 2024
Thank you for your review Richard! We hope to see you again!

10/10 – Uitstekend

Hernan, Lake Forest

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good choice
2 nachten verbleven in april 2024
Reactie van Guest Services op 25 apr 2024
Were so glad you enjoyed your stay with us Hernan! we hope to see you again in the near future!

4/10 – Matig

Kendra

Reisde met familie
Showed up at 430 for a 4pm check in and room still wasn’t ready. The front desk person seemed to act like this was normal. The only thing that made it better was the super friendly and apologetic housekeeping staff that we encountered on the way to our room after it was finally ready.
1 nacht verbleven in april 2024
Reactie van Leslie P, Office Manager op 8 apr 2024
Hello KendraThank you for staying at the DoubleTree by Hilton Chico. First, I would like to apologize for any inconvenience you experienced upon your arrival. I will address this issue with our front desk staff to ensure it does not happen again. Thank you for acknowledging the efforts of our housekeeping team. Please know that this feedback is valuable to us as we strive to improve our guest experience. We will share this feedback, most importantly, with our housekeeping staff. We hope the rest of your stay is enjoyable and comfortable.

10/10 – Uitstekend

Johana, West Sacramento

1 nacht verbleven in april 2024
Reactie van Office Manager - Leslie Perez op 2 mei 2024
Hello Johana - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Traci

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very welcoming
1 nacht verbleven in april 2024
Reactie van Front Desk op 6 apr 2024
Traci, we are so delighted to hear that you had a great experience with us and that the staff was able to take care of you. We hope to see you again in the near future.

10/10 – Uitstekend

Zekun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 25 apr 2024
Thank you for your review Zekun!

10/10 – Uitstekend

Sonya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here before and will continue to when I come to visit my son. Clean and the staff are amazing.
1 nacht verbleven in april 2024
Reactie van Front Desk Management. op 4 apr 2024
We appreciate your business. Thank you for staying with us.

10/10 – Uitstekend

Kerri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Kerri, thank you for your feedback!

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, convenient and nice staff.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Jennifer, thank you for your feedback!

8/10 – Goed

Erik

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Erik,Thank you for your feedback

8/10 – Goed

Jerry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean and updated hotel. Clean and comfortable room. Good location right off the highway. Friendly staff. We would definitely stay again.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Jerry, Thank you for your feedback! We hope to see you again!

10/10 – Uitstekend

Geane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So clean quiet & comfortable. Thank you
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Geane!Thank you so much for your feeback!

10/10 – Uitstekend

Maria Fariza

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it! The rooms were comfortable, staff was wonderful & the facilities were perfect/clean. The warm cookies are very welcoming & something we always look forward to every time!!
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Maria,thank you for your feedback! We are so happy you enjoyed your stay

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, and very handy.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Donna, thank you for your feeback

10/10 – Uitstekend

Kori

2 nachten verbleven in maart 2024
Reactie van Office Manager - Leslie Perez op 2 mei 2024
Hi Kori - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Ivan

1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Ivanthank you for your feedback!

10/10 – Uitstekend

Jason, Bakersfield

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the best stay I have ever had at a doubletree hotel. The staff was top notch and eye catching. the 15$ breakfast was absolutely amazing and totally worth it the only problem I had with it was they only had bacon, sausage was not an option. I stayed there by myself on business trip and the quiet atmosphere was very appreciated becuse I could relax after a long day. The snack section was fully stocked and easly accessible. I will definitely stay there again! A rating
2 nachten verbleven in maart 2024
Reactie van Front Desk Management. op 25 mrt 2024
Hi Jason, Thank you for staying at the Doubletree in Chico. We really appreciate your business.

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Andrea, Thank you for your feeback!

10/10 – Uitstekend

Jason, Bakersfield

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Jason, thank you for your feedback!

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room with king rather tight. Great breakfast.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Thanks for your feeback!

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was super helpful.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hi Brenda, thanks for your feeback!

10/10 – Uitstekend

Maureen

Clean
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Thank you for your feeback!

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plenty of parking… definitely one of the nicer places to stay in Chico clean rooms, nice bar and restaurant, will definitely return
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Mike, thank you for your feedback and hope to see you again!

10/10 – Uitstekend

Kim

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice remodel accommodating
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hi Kim, thank you for your feeback!

10/10 – Uitstekend

cordelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van DoubleTree op 17 mrt 2024
Thank you for your feedback!

8/10 – Goed

Elisabeth

Positief: Netheid, personeel en service
We stay here every time we go to Chico. It is always clean. Staff is always helpful and kind.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Thank you for your feeback!

10/10 – Uitstekend

Sara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed one night to travel through Chico. Arrived a little after midnight and the office staff was very friendly and offered warm cookies!
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Hello Sara, thank you for your feedback. So glad you had a great experience with us

6/10 – Redelijk

Tiffany

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen
Stay was nice! Thank you
1 nacht verbleven in maart 2024
Reactie van Front Desk op 4 apr 2024
Thank you for your feeback

10/10 – Uitstekend

Johnny

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van DoubleTree op 17 mrt 2024
Thank you for your feedback!

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property!
1 nacht verbleven in maart 2024
Reactie van DoubleTree op 17 mrt 2024
Thank you for your feedback!

6/10 – Redelijk

Tyler

Elevator broken, tiny rooms, freezing cold pool, $15 breakfast…not much to love here
2 nachten verbleven in maart 2024
Reactie van Leslie P. op 22 mrt 2024
Hello Tyler!Thank you for taking the time to share your honest feedback. We apologize to hear about your negative experience with the elevator as the elevator was being serviced for the safety for you and our guests. The elevator was promptly operating afterwards. We apologize that the room layout did not meet your expectations. Our pool temperature is not heated but we do have a hot tub for your convenience. We are sorry that the breakfast pricing failed to meet your expectations as we serve all you can eat breakfast buffet with an A La Carte menu for extra options. We are a full-service hotel. that offer extra service and items for your convenience. Your feedback is important to us, and we will address these issues to improve our guest experience. We hope you will give us another chance in the future to provide you with a better stay.