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Gehele woning

Royal Retreat Townhouse 2

Fotogalerie voor Royal Retreat Townhouse 2

Details aan de buitenkant
3 slaapkamers, gratis wifi, beddengoed
Dineren
Een bad/douchecombinatie, handdoeken, toiletpapier
Televisie

Beoordelingen

6,4 op 10 –

Gehele woning

3 slaapkamers3 badkamersMax. aantal: 6

Populaire voorzieningen

  • Keuken
  • Wasmachine
  • Droogkast
  • Gratis wifi
  • Airconditioning
  • Buitenruimte
De huidige prijs is € 156
inclusief belastingen en toeslagen
14 mei - 15 mei

Voeg datums toe voor prijzen

Over deze accommodatie

Royal Retreat Townhouse 2

  • This home invites comfort, and exudes modern elegance. With 3 bedrooms, 3 baths, generous living space and stylish finishes, you'll enjoy a perfect setting for relaxing and entertaining. Beautiful floors and plenty of natural night flow throughout the home's open, airy layout. The upstairs master bedroom has its own private bath plus a huge walk-in closet. Also included with your package is the areas top Fitness and Sports Complex where your membership includes personal workout, top fitness classes such as yoga, dance, and zumba. Basketball courts, boxing, weight lifting along with all of the other amenities the Action Sports complex has to offer.

Accommodatie-voorzieningen

Internet

  • Beschikbaar in de woning: gratis wifi

Parkeren en vervoer

  • Tot de parkeeropties ter plaatse behoort een garage

Keuken

  • Afwasmachine
  • Blender
  • Broodrooster
  • IJsmachine
  • Keukenpapier
  • Koelkast
  • Koffiezetapparaat/waterkoker
  • Kookgerei, borden en bestek
  • Kookplaat
  • Kruiden
  • Microgolfoven
  • Oven

Eetopties

  • Eettafel

Slaapkamers

  • 3 slaapkamers
  • Beddengoed inbegrepen

Badkamer

  • 2,5 badkamers
  • Bad
  • Bad of douche
  • Douche
  • Handdoeken inbegrepen
  • Toiletpapier

Woonruimtes

  • Apart eetgedeelte
  • Eettafel
  • Woonkamer

Entertainment

  • Tv met kabel-/satellietzenders

Buiten

  • Balkon

Wasvoorzieningen

  • Wasmachine
  • Wasserette

Comfort

  • Airconditioning
  • Verwarming

Huisdieren

  • Geen huisdieren toegelaten

Toegankelijkheidsvoorzieningen

  • Rookvrije accommodatie

Veiligheidsvoorzieningen

  • Koolmonoxidemelder (de eigenaar heeft aangegeven dat er een koolmonoxidemelder aanwezig is in de accommodatie)
  • Rookmelder (de eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie)
  • Veiligheidsslot

Gelijkaardige accommodaties

Exterieur
Microtel Inn & Suites by Wyndham Charleston WV
South Charleston
  • Inclusief ontbijt
  • Parking inbegrepen
  • Gratis wifi
  • Airconditioning
9.0 van 10, Fantastisch, 1.038 beoordelingen
De prijs is € 90
inclusief belastingen en toeslagen
17 mei - 18 mei
Microtel Inn & Suites by Wyndham Charleston WV
Gelijkaardige accommodaties vergelijken

Beleid

Inchecken

Inchecken kan vanaf 15.00 uur
In- en uitchecken zonder direct persoonlijk contact
Minimale leeftijd om in te checken: 24

Uitchecken

Uitchecken voor 11.00 uur

Speciale incheckinstructies

Je ontvangt een e-mail van de eigenaar met instructies over het in- en uitchecken
De informatie die de accommodatie verstrekt, is mogelijk vertaald met automatische vertaaltools

Huisdieren

Geen huisdieren toegelaten

Kinderen en extra bedden

Kinderen zijn welkom.

Evenementen

No events allowed

Roken

Smoking is not permitted

Belangrijke informatie

Algemene info

Deze accommodatie wordt beheerd door een professionele eigenaar, die accommodaties aanbiedt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag worden aangerekend.
Tijdens het inchecken dien je in het geval van incidentele kosten mogelijk een geldig identiteitsbewijs voor te leggen en een borgsom in contanten, per bankkaart of kredietkaart te betalen.
Speciale verzoeken kunnen, indien mogelijk, bij check-in worden ingewilligd. Hiervoor kunnen extra kosten worden aangerekend. Speciale verzoeken kunnen niet worden gegarandeerd.
Feesten of groepsevenementen ter plaatse zijn ten strengste verboden
Langdurige huurders welkom.
De eigenaar heeft aangegeven dat er een koolmonoxidemelder aanwezig is in de accommodatie.
De eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie.
De accommodatie beschikt over de volgende veiligheidsvoorziening: een veiligheidsslot
Deze accommodatie heeft buitenruimtes, zoals balkons, patio's en terrassen, die mogelijk niet geschikt zijn voor kinderen. We raden aan om in geval van twijfel vóór aankomst de accommodatie te contacteren en te vragen of ze een geschikte kamer voor je hebben.
Deze accommodatie wordt beheerd via onze partner, Vrbo. Je ontvangt een e-mail van Vrbo met een link naar een Vrbo-account, waarmee je je boeking kunt aanpassen of annuleren.
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de eigenaar. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.

Over deze buurt

dit vakantiehuis ligt in St Albans. Bezoek Bank of St. Albans Building en Cox-Morton House, enkele lokale bezienswaardigheden. Als je wilt genieten van de prachtige natuur, ga dan naar Wallace Hartman Nature Preserve en Billy Dunn Field. Wil je graag een evenement of wedstrijd bijwonen tijdens je verblijf? Kijk dan even wat er op de planning staat bij Crawford Field of Memorial Ice Arena. Bekijk onze reisgids voor St Albans
Meer vakantiehuizen in Charleston
Kaart
St Albans, WV

In de buurt

  • Billy Dunn Field
    8 min. wandelen - 0.7 km
  • Ordnance Park
    9 min. wandelen - 0.8 km
  • Saint Albans City Park
    14 min. wandelen - 1.2 km
  • Benedict Circle Triangle Park
    14 min. wandelen - 1.2 km
  • Baier Street Park
    17 min. wandelen - 1.5 km

Lokaal vervoer

  • Charleston Station - 15 min. rijden
  • Charleston, West Virginia (CRW-Yeager) - 21 min. rijden

Restaurants

  • McDonald's
    4 min. rijden
  • McDonald's
    13 min. rijden
  • KFC
    4 min. rijden
  • Marco's Pizza
    3 min. rijden
  • Golden Corral
    12 min. rijden

Veelgestelde vragen

Zijn huisdieren welkom bij Royal Retreat Townhouse 2?

Nee, assistentiedieren zijn niet welkom bij deze accommodatie.

Hoeveel kost een verblijf bij Royal Retreat Townhouse 2?

Vandaag, 13 mei 2026, kost een verblijf bij Royal Retreat Townhouse 2 van één nacht voor twee volwassenen op 14 mei 2026 min. € 156, inclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.

Hoeveel kost het om hier te parkeren?

Er zijn parkeerplaatsen beschikbaar bij de accommodatie.

Hoe laat kan ik bij Royal Retreat Townhouse 2 inchecken?

Inchecken is mogelijk vanaf 15.00 uur.

Tot hoe laat kan ik bij Royal Retreat Townhouse 2 uitchecken?

Je dient om uiterlijk 11.00 uur uit te checken.

Waar staat Royal Retreat Townhouse 2?

Dit vakantiehuis in St Albans ligt op 10 minuten wandelen van Billy Dunn Field, Ordnance Park en Saint Albans City Park. Ook Benedict Circle Triangle Park en Baier Street Park liggen op een kwartiertje wandelen.

Beoordelingen over Royal Retreat Townhouse 2

Beoordelingen

Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.
Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 8 van 30 beoordelingen
Gastenscore: 8 - Goed. 8 van 30 beoordelingen
Gastenscore: 6 - Redelijk. 3 van 30 beoordelingen
Gastenscore: 4 - Matig. 2 van 30 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 9 van 30 beoordelingen

6,4

Netheid

7,2

Locatie

Beoordelingen

Geverifieerd

10/10 – Voortreffelijk

Tara S.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Nice property

Very nice place. Very spacious.
1 nacht verbleven in juli 2024
Geverifieerd

8/10 – Goed

mrgreenhill

Positief: Netheid, inchecken, locatie en accuraatheid advertentie

lovely little place

Stayed with family of 6. Nice place, very clean. Was able to park in garage which was nice. Only downside was that internet didn't work (some network/password miscommunication) and property manager didn't reply with new login info till after we'd left the following day. That was hard with teenagers, but otherwise, good stay.
1 nacht verbleven in augustus 2024
Geverifieerd

2/10 – Verschrikkelijk

Nery F.

Positief: Inchecken, locatie
Negatief: Netheid, communicatie

Worst stay. Don’t book from this person!

Place was dirty, bedding that was still from previous stay cuz beds were unmade, bathrooms were dirty, and no communication from host except when we were going to check in.
1 nacht verbleven in mei 2023
Geverifieerd

8/10 – Goed

Jeremy M.

Positief: Inchecken, communicatie, locatie en accuraatheid advertentie

Owner and property manager easy to reach.

Check in was simple. We had an issue when we got there at 9:30p, called and got right ahold of owner and property manager who was very prompt about fixing our issue and making it right. Overall the house was perfect for What we needed with plenty of space. Cons- while these weren’t horrible it’s just a few things that could use some attention soon. house could good a good deep clean, new beds, and new carpet.
2 nachten verbleven in december 2022
Geverifieerd

8/10 – Goed

Rick P.

Positief: Inchecken, locatie
Negatief: Accuraatheid advertentie

Great location and accommodation.

The condo is a great location for our purposes. The double bed and master bedroom mattress were awful. We would like to have had a blow dryer and iron available. There were some issues with the internet which made it difficult to watch anything on the TV. We really like the place but felt a few upgrades would make this an a+ place to stay for my family. Knowing we have a couple of more trips to settle my father’s estate we would stay there again, but would prefer a few upgrades mentioned.
4 nachten verbleven in december 2022
Geverifieerd

6/10 – Matig

Brandon G.

Positief: Netheid, inchecken, communicatie en locatie

The stay okay but some issues

The issues was the smoke alarm kept falling down. and Water damage from a leaky pip from bath room.
3 nachten verbleven in maart 2024
Geverifieerd

8/10 – Goed

Bridget M.

Positief: Netheid, inchecken, locatie en accuraatheid advertentie
Negatief: Communicatie

Nice place to stay.

The place was clean and spacious. Plenty of space for 6 adults and a 1yr old to spread out. There were more stairs then I expected but we used a chair to block them off from a curious toddler. I messaged the owner because we couldn't get wifi to work, never heard back. We did eventually get it to work but would have been nice to have gotten a reply back. Also the remote for the tv downstairs didn't work and that TV also kept cutting in and out, not sure it was bc the tv or cable company. Other than that we had a great stay.
2 nachten verbleven in maart 2023
Geverifieerd

6/10 – Matig

Kathleen B.

Positief: Netheid
Negatief: Inchecken, communicatie

Beautiful Space

We had trouble checking in at the Athletic Center across the street as advised. They couldn’t find our reservation and were unclear what unit we were to be in (the paperwork I had was unclear). They were helpful in resolving the issue and “upgraded” us to a bigger place. The apartment was beautiful, well decorated and very clean. However it did not have some of the little amenities that most Vrbos I’ve been to before have. Little things like coffee for the coffee maker or a sponge and dish soap. It could be because this particular unit was not expecting guests. It felt a bit sterile but it’ served it’s purpose. Very comfortable bed!
1 nacht verbleven in augustus 2022
Geverifieerd

2/10 – Verschrikkelijk

James G.

Negatief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Spectacular Failure

Booked weeks in advance. Received the door code. Arrived. Door code didn’t work. No contact number for the host. Wouldn’t respond to email or to VRBO Customer Service. Was on the line for over an hour before booking a hotel. Host contacted us later, but we were happily at the Holiday Inn. VRBO on the phone offered minimal compensation, but I don’t expect them to follow through. Miserable experience. Should have read the reviews, as this appears to happen frequently at this property.
3 nachten verbleven in mei 2024
Geverifieerd

4/10 – Slecht

Rebecca H.

Positief: Netheid
Negatief: Inchecken, communicatie en accuraatheid advertentie

Disappointed

I have to say I am very disappointed in this VRBO. I have stayed at many VRBO in the past and never had the issues we had here. 1) entry code was not correct 2) WIFI password was not working 3) 2 out of 3 TV did not work 4) Dirty dishes in dishwasher when we arrived ! No soap 5) metal step threshold not screwed into floor , trip hazard 6) master bed horrendous! It made such a loud noise as if the frame was broken . 7) trash under twin beds, candy wrappers etc. 8) hall bathroom upstairs towel rack falls off wall when towel on it Over all the condo was clean and a convenient location for us . If these issues are resolved our family would most likely use this condo again.
2 nachten verbleven in juli 2023
Geverifieerd

6/10 – Matig

Erica S.

Positief: Locatie
Negatief: Netheid, communicatie en accuraatheid advertentie

Deceptive listing

Cleaning crew does not do a good job, best treatment we got was from the contractor who came to fix the air conditioner (iced over from ground to second floor, plus filters that hadn't been changed in a long time). The master bed was AWFUL. Very rickety and not supportive at all. So uncomfortable. Same for the double bed. A better choice would have been to keep an older washer and dryer (way too many settings, bluetooth connection, etc) and replaced the mattresses in those two rooms instead. The deck is horribly unsafe with broken boards. The living room couches were similarly unsupportive and need replacing. There may be a broken chair with the dining set. We had to purchase light bulbs and batteries in order to watch any TV in the house, and to have light in the stairwell or at the dining table. Light fixture at dining table is very low--multiple people in our party hit their heads when standing back up. Finally it was challenging to get in touch with anyone about these multiple issues, so we had to contact VRBO, the property management company, and the owner multiple times. This location was large enough to accommodate our family, plus close enough to those we were visiting, but these were the only ecemr
7 nachten verbleven in juli 2024
Geverifieerd

2/10 – Verschrikkelijk

Mike K.

Positief: Inchecken
Negatief: Netheid, communicatie, locatie en accuraatheid advertentie

Not good stay and I do not recommend anyone to stay

VRBO picture is good and we chose to stay there but when we got there everything is bad and old. Bed are worn and I can feel the bed springs. Couches are worn and no cushion. When I sat down I sank low and also smelled of smoke. We could not sit at the couches and relax. Master shower is dripping and made dripping noise all night while I tried to sleep. Pots and pans were all scratched and rusty. I would not use them to boil water in them. Bath towel and other towels provided were stained. Carpets were vacuumed but behind the bed and under the beds were all dusty and dirty. Silver wear were cheap Dollar General spoons and forks. There were 4 plated and 2 smaller plates and 3 bowls. One was chipped. Not enough for 6 people to stay original schedule. The hot water tank is very small and after one person took as shower, I had to wait about 20 minutes before there was hot water but before I can fill the tube, hot water ran out. I don't know what standard VRBO has for people to qualify and become VRBO renters but I doesn't look like VRBO has any standard at all. Any dirty establishment can be VRBO renters. We tried to stay out as much as possible because we could not sit on couch to relax and watch TV. Couched smelled and no cushion and I sank low when I sat down. The living room was not a place for relaxation.
4 nachten verbleven in juli 2024
Geverifieerd

2/10 – Verschrikkelijk

Jason H.

Negatief: Netheid, inchecken en accuraatheid advertentie

Warning! Safety and Cleanliness Concerns

The check-in time for this house is 3. A few minutes after 3, we were contacted by the host and informed that the house had not yet been cleaned and asked what time we were planning on arriving. We told them 6, but, because of the event we were attending, we did not arrive until 7:30. When we arrived to the house, the passcode we were given was not the right code to enter the house. We attempted to call the host, but were interrupted by the people arriving to clean the house. The cleaning staff were washing the bedding and towels when we left for dinner. They apologized and said everything would be finished when we came back from eating. However, when we came back, the only thing that had been done was the beds had been made. The bathrooms and flooring had not been cleaned which was evident by the dead insects, hair, and trash on the floor and the smears in the toilet. Upon further inspection, the bedding on the beds were dirty and smelled. Before we went to bed, we replaced the sheets and blankets on 2 of the beds due to stains and had to flip 1 mattress due to the large and very obvious urine stain. There are 3 TV’s in the house and 3 remotes for each, but only 1 remote had batteries. We used that remote to turn on the TV in the living room. The living room furniture was well used and very thin. The main light for the stairs had burned out bulbs. We also found the all windows and sliding doors unlocked and some were open. We would not recommend staying at this location.
1 nacht verbleven in mei 2024
Geverifieerd

10/10 – Voortreffelijk

Patti & Richard W.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Awesome upgrade

We were pleasantly surprised to get an upgrade to a unit right next to the one we initially confirmed. This property was immaculate magnificent outstanding the the word awesome comes to mind more often than anything.
1 nacht verbleven in september 2022
Geverifieerd

8/10 – Goed

Tammy H.

Positief: Netheid, locatie en accuraatheid advertentie
Negatief: Inchecken

Comfy Cozy!

Loved the location! Right next to grocery store and pizza place. Super comfortable and quiet. Perfect for everyone to spread out, play cards, eat, sleep, and watch tv. Slept like a baby. The one recommendation is you should make contact prior to arrival just to make sure you have access code or key. It was the only hiccup in the overall experience. Will definitely save this listing for the future. Great home, thank you.
2 nachten verbleven in juli 2022
Geverifieerd

2/10 – Verschrikkelijk

Brad J.

Negatief: Netheid, communicatie, locatie en accuraatheid advertentie

Stay Away!!

Upon arriving at the property in St. Albans, the first obstacle was parking. The driveway is short and the street that it is on is narrow and one-way, making it a challenge to get my truck parked. The people that we were traveling with had to park at the sports complex due to the driveway situation. We could have worked with that. Heading up the front steps, the railing was terribly unsteady and did not appear to be anchored on to the steps very well. The code on the lock seemed to work fine (more on this later) and upon opening the front door, the place just plain smelled bad. Like it had a string of previous people that vaped in it and did not get cleaned. Stepping in, the carpet on the steps was matted and filthy. Obviously not cleaned for a while, much less vaccuumed. Heading up the stairs to the main level, the furniture in the living room was broken down and dirty. Heading into the kitchen, our shoes were sticking to the laminate floor, like they had not been cleaned in way too long. The floor in the dining area was the same. On top of this, there was a bag of trash on the deck from a previous person and the blinds were stained and dusty. Going up the stairs to the bedrooms, the carpet was again matted and dirty with obvious stains on many steps and the landing. In the main bathroom off the hallway, the floor had small pieces of toilet paper balled up on the floor. In addition to this, there were still spots in the toilet where someone obviously ate something that didn't agree with them and sprayed the back of the bowl. Disgusting. Heading into the master bedroom, at least the bed was made, but the floor in the attached master bath was again sticky and there was an oily haze all across the bathroom mirror, obviously not cleaned. In one of the other bedrooms, the bi-fold door on the closet was broken and upon opening it, it had a strong marijuana smell. On top of all of the above, there was visible dust on the tops of the door casings and on the air vents. After considering our options, we decided to cancel our second stay on the way back home and stay at a hotel in nearby Charleston. While checking in to the hotel, the person working the front desk said that they used to work for the cleaning crew that was responsible for this very property. They indicated that the crew was fired and they were unaware if anyone was actually cleaning this property. Do yourself a favor, get a hotel room in Charleston.
1 nacht verbleven in mei 2022
Geverifieerd

8/10 – Goed

Rebecca B.

Positief: Inchecken, communicatie en accuraatheid advertentie

Accommodating

We forgot to contact them because we were checking in late. Jeff was awesome and got us in no problem.
1 nacht verbleven in maart 2022
Geverifieerd

10/10 – Voortreffelijk

David C.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Already booked again

We enjoyed our stay very much , we are working on a project in Charleston so it was more like home with all the creature comforts rather than just a place to sleep while vacationing every
1 nacht verbleven in november 2021
Geverifieerd

10/10 – Voortreffelijk

David C.

Positief: Netheid, inchecken, locatie en accuraatheid advertentie

Coming back

We really enjoyed our stay and already booked a return trip for another 3 weeks after Thanksgiving
10 nachten verbleven in november 2021
Geverifieerd

2/10 – Verschrikkelijk

Morgan S.

Negatief: Netheid, communicatie en accuraatheid advertentie

Grandfather’s 100th Birthday trip

I returned to St Albans to celebrate my grandfather’s 100th birthday. I have stayed 2 times in the first unit of these townhouses. No problems, I assumed this unit would be comparable. It was not.. It has a filthy floor. Absolutely disgusting carpet! Very, very stained and not vacuumed well or at all..And dirty, food stained kitchen floor. Yuck! I do not care as much about decor as I do cleanliness and comfort. So that takes us to the bedding. My 30yr old daughter concerned with sheets decided to wash sheets before sleeping on them. Found yellow stained unwashed mattress pad:/ and nasty pillows. There were not even pillows in one bedroom.I ended up going and buying $300 worth of cleaning supplies, sheets, pillows and blankets just to be able to sleep. Not acceptable.I just wanted to be able to enjoy my family and this special event and instead had to deal with this place. Picked this location because of convenience to my grandfather’s house. I will not be staying here next visit.
4 nachten verbleven in augustus 2021
Geverifieerd

2/10 – Verschrikkelijk

Isaiah G.

Negatief: Inchecken, communicatie en accuraatheid advertentie

Absolutely Terrible!!

It all started when we arrived to check-in. I was told to check-in at the sports center next to the apartment. When we arrived the sports center had closed early. I messaged the property owner but got not response. After an hour of waiting with no response, I finally I tried calling the closed business to see if someone might answer. To my surprise someone answered. The person that answered explained they were already home for the day and was confused why I would check-in at their place of business. They asked me for my number and said they would have someone call me back. I finally got a return call, but the girl I spoke with had no idea what unit I had reserved. She guessed which unit it probably was (that's a scary sentence you just read, but it's very accurate). Luckily she was correct. Once we got inside we immediately noticed how warm it was. Yep, you guessed it... the a/c was broke (both the upstairs and downstairs units). We also noticed that the kitchen was not the same kitchen that was in the pictures. The appliances were old, white, and the fridge has multiple broken shelves. I called the lady back and told her about the a/c and the kitchen. She said that the pictures were incorrect and that I would have to wait until the next day for someone to came look at the a/c since it was after 5pm. At this point it was too late to look for another place to stay so we opened the windows and started unpacking. I wanted to connect my phone to the wifi but wouldn't you know it, it wasn't working either. We spend 2 of the 3 days with no working a/c and no wifi. I never once heard from the property owner, just someone the girl that worked for him. I messaged him multiple times requesting help and eventually asking for a partial refund. I got no response. This is by far the worst experience I have ever had. I would never think about staying here again and I recommend you not stay here either. Please, I don't care if this is your only option, stay somewhere else. This review is saving you a major headache and a terrible experience.
2 nachten verbleven in juni 2021
Geverifieerd

2/10 – Verschrikkelijk

Abby S.

Negatief: Netheid, inchecken, communicatie en accuraatheid advertentie

Dirty and Disorganized

Do not stay here! The confirmation email said to check in at the sports complex next door. The very nice kid there hadn’t been told to expect us, called someone who came 10-15 minutes later who also hadn’t expected us despite the reservation made months ago. That guy walked in on people staying in an adjoining unit unannounced. Then went to check the unit we had reserved which hadn’t been cleaned. He removed the trash and told us we’d have to wash the sheets ourselves and he’d make sure the cleaning fee was refunded. Without many options we agreed. We stripped the beds and did the laundry but that was only the beginning. The entire apartment was filthy. The carpet was disgusting and the bathrooms were awful. Hair in the shower and sink drains- no clean or even extra towels to use. I have never ever written a review like this. We have always had excellent experiences with short term rentals. I messaged the owner as the cleaning fee has still not been refunded and have not received ANY communication from them. We reserved this apartment for our return next week and have asked to cancel that reservation. We have asked for a full refund due to the inaccuracy of the listing and awful experience we had this weekend. If we do not receive a response I will be filing a complaint with VRBO. We have stayed in the unit next door operated by the same owners several times and always had excellent experiences. I was shocked at the state of this second unit. Please make this right!
1 nacht verbleven in juni 2021
Geverifieerd

8/10 – Goed

Molly K.

Positief: Inchecken, locatie en accuraatheid advertentie

Thanksgiving in West Virginia

Was a great place for the three of us to enjoy Thanksgiving. Plenty of room. Good bargain for the price.
Geverifieerd

4/10 – Slecht

Michelle W.

Positief: Accuraatheid advertentie
Negatief: Netheid, communicatie

No follow up

When we arrived to the rental it was obvious the unit had not been cleaned. They were unable to get someone out to clean it that night so we had to clean it ourselves with the promise we would be refunded the cleaning fee. After 1 month of contacting the property management and the owner we have been ignored and received no refund. Very disappointed in how we have been treated.
3 nachten verbleven in oktober 2020
Geverifieerd

2/10 – Verschrikkelijk

Randy P.

Negatief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Rental not ready

Got to rental and did not have code to get in. Finally got in and rental was nasty and not cleaned. Assistant manager moved me to another place that was alright. But manager will not respond. Assistant manager Carol saved my weekend. But this should have not happened and manager stinks for not responding. Very disappointed!!!!
2 nachten verbleven in juli 2020