10/10 – Uitstekend
Josette
Reisde met partner
20 aug 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the best time at El Encuentro. It started already upon arrival. We recieved to much helpful information on request about tours for example. We could ask anything and everytime would receive such helpfull and nice answers. Also a transfer was arranged and perfectly on time. When we arrived we were welcomed by Maurice, and it felt immediately like coming home. He took so much time to help us with all of our questions and advised us in the best way possible about tours. He even advised on things we didnt even know about, and we ended up having such a blast. Great tours, great restaurants, bikes were arranged and they helped with a great tour plan for us. And it was not only Maurice, but each and everyone that we met during our stay was so helpful. Deborah helped us perfectly out when we had some misunderstandings about our wine tour, so we could enjoy it to the fullest. They have the best service, it is really above and beyond. Nothing is too much for them, and it is all out of kindness (at least it feels like that). Even when our flight got cancelled last minute I didnt even have to ask for help, Maurice asked immediately for the details of the flight and started searching and helping us out. It is amazing how they have surrounded themselves with such great people. Thank you all from El Encuentro for the fact that you’ve made our stay in Mendoza unforgettable. We will for sure advice everyone that comes to Mendoza to stay with you, and we will definitely come back!
Josette
4 nachten verbleven in augustus 2024
