Hotels in de buurt van Castlecroft Stadium (Birmingham)

'The customer service was not good, the communication was hard and the staff was not welcomming'

'Oud maar netjes en schoon beetje gehorig personeel heel vriendlijk en behulpzaam'

'Prima Hotel als je er 1 nacht wilt slapen. Personeel was vriendelijk en de facaliteiten zijn prima. '

'Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!'

'We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

'We stayed for two nights in June 2026, our hosts were waiting to greet us even though we were 3 hours later than our ETA. From that moment to when we left they treated us like we had known each other for many years, a truly unique experience. The breakfast and the homemade cake was simply superb. If we ever need accommodation in the area again we would not hesitate to stay with Jackie and Rob at the White Cottage in Trysull, Staffs.'

'What you pay is what you get. Very basic and the bed was bad. Very soft and you feel the springs with every turn. Noisy outside. Our room was next to the road. '

'Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. '

'Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

'It was amezing'