Vakantie en citytrip naar Brookhaven

location

We hadden voor vier personen een redelijk kleine kamer. Had best iets groter gemogen of een aansluitende kamer erbij.

Ok op een goede locatie. Parkeren problematisch en garage aan de overkant zijn boeven. Hotel zou een betere oplossing voor hun gasten moeten bemiddelen.

Nice room, nice staff. Price higher vs the booking price but that was solved smoothly. Nice free coffee and free wine at the happy hour. Perfect location, expensive parking but that you know in every big US city.

Overall it was a lovely place to spend the night - we had no complaints. However, in the staffing department they were truly exceptional. Everyone went out of their way to help. Not one person rolled their eyes at my kids or my stupid questions, and they went out of their way to help us. I also noticed that the evening staff communicated with the morning staff so they already knew that we had some weird requests and were ready to help us. It was so thoughtful! When I said thank you, one of the employees said that as a staff they all worked together because they got along well. I've always noticed that when management is nice to their workers it trickles down to the customers or patients (or whatever.) But it makes sense that all the employees getting along would have a similar effect. But whatever the reason, every person at this hotel was beyond kind, so thank you! And also the coffee at breakfast was excellent :)