Een buitenzwembad

Beoordelingen van Boca Raton Marriott at Boca Center

4 out of 5
Boca Raton Marriott at Boca Center
5150 Town Center Cir, Boca Raton, FL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 621 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 237 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1001 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

8/10 – Goed

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area and quiet. However, the carpet in the hallways are dirty with many spots.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

oksana

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a beautiful place for relaxing.
4 nachten verbleven in maart 2024
Reactie van Alisha Diaz op 4 apr 2024
Thank you so much for your feedback! We are delighted that you had a relaxing stay, and we hope you will choose us again the next time you are in Boca Raton!

10/10 – Uitstekend

Felice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Alisha Diaz op 4 apr 2024
Thank you so much for your feedback! We are delighted that you had a wonderful stay, and we hope you will choose us again the next time you are in Boca Raton!

10/10 – Uitstekend

vivian

2 nachten verbleven in maart 2024
Reactie van Jessica Salgado op 29 apr 2024
Thank you for providing your feedback! We hope to see you again the next time your travels bring you to Boca Raton!

8/10 – Goed

Glen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathrooms could always be larger, but comfortable and clean. Excellent breakfast buffet!
3 nachten verbleven in maart 2024
Reactie van Jessica Salgado op 25 mrt 2024
Thank you for taking the time to leave your feedback. We always appreciate the opportunity to provide a better experience for our guests. We hope that you will stay again the next time your travels bring you to the Boca Raton area.

2/10 – Ontzettend slecht

lilisbet

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have never stayed at this property although I had made my reservation 3 weeks prior, when I arrived to the Marriot hotel, Brandon at the front desk lobby gave me a nonsensical explanation that there was no space in the hotel and they sent me to a Whydham hotel, this was an unpleasant moment and very disappointed with the customer service at this hotel, it was terrible. I do not recommend anyone to make reservations in an unsafe place.
Reactie van Jessica Salgado op 25 mrt 2024
Thank you for your feedback. This situation was less than ideal for you and for us as we never like to have to displace a guest from our Hotel. Guest satisfaction is our number one priority and certainly missed the mark. We hope that you will give us another try should you be in the Boca Raton area again.

8/10 – Goed

Anibal

1 nacht verbleven in maart 2024
Reactie van Jessica Salgado op 16 apr 2024
Thank you so much for sharing your feedback. We hope you will stay with us again the next time you are in the Boca Raton area!

6/10 – Redelijk

JoJo

2 nachten verbleven in maart 2024
Reactie van Alisha Diaz op 4 apr 2024
Thank you for taking the time to review your stay. We take all of our scores very seriously as opportunities to improve and we hope that you will give us another try the next time your travels bring us to the Boca Raton area.

8/10 – Goed

Roye

5 nachten verbleven in maart 2024
Reactie van Alisha Diaz op 4 apr 2024
Thank you so much for your feedback! We are delighted that you had a wonderful stay, and we hope you will choose us again the next time you are in Boca Raton!

4/10 – Matig

Hope

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Well located for my needs. BUT, ery poor and inadequate response for issues (non-operable ironing board, broken coffee maker, insufficient number of towels repeatedly asked for prior day and never provided). Not adequately staffed hotel. Management not available to navigate guest needs. Overcrowded pool area that is far too small to accommodate the number of guests.
5 nachten verbleven in februari 2024
Reactie van Jessica Salgado op 11 mrt 2024
Thank you for providing your feedback. I'm sorry to hear that your stay did not meet your expectations. I have shared your comments with our leadership team and will use this feedback to improve our operations moving forward. We hope that you will give us another opportunity to host you the next time you are in Boca Raton so we can show the level of hospitality we pride ourselves on providing.

10/10 – Uitstekend

Vivian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very comfortable room. Many hotel rooms for some reason have insufficient lighting and electrical/ charging options. This room was perfect. Marriott’s Breakfast was fine and we tried many of the restaurants within steps of the hotel for dinner. The staff we interacted with were very helpful.
5 nachten verbleven in februari 2024
Reactie van Jessica Salgado op 11 mrt 2024
Thank you so much for your feedback! We are delighted that you had a wonderful stay and we hope you will choose us again the next time you are in Boca Raton!

6/10 – Redelijk

Preston

Reisde met familie
Air conditioner didn’t work we told front desk twice and nothing was done about it
5 nachten verbleven in maart 2024
Reactie van Jessica Salgado op 8 mrt 2024
Thank you so much for sharing your feedback with us. We have addressed your concerns with our Engineering team to ensure this is an isolated incident. We do hope that you will stay with us again the next time your travels bring you to the Boca Raton area.

6/10 – Redelijk

brian

Reisde met een groep
Positief: Netheid
good location, don't need a car for everything.
6 nachten verbleven in februari 2024
Reactie van Rose op 22 feb 2024
Thank you for taking the time to leave us a positive review! Safe travels!

8/10 – Goed

Audrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed was comfortable and water pressure was medium, pretty good for a large hotel. Rooms were cleaned/refreshed everyday and always provided enough towels.
3 nachten verbleven in februari 2024
Reactie van Rose op 21 feb 2024
Thank you for the positive review! We appreciate your feedback. We hope you will consider staying with us again at the Boca Raton Marriott at Boca Center!

10/10 – Uitstekend

Anne

7 nachten verbleven in februari 2024
Reactie van Jessica Salgado op 21 mrt 2024
It looks like you had a Wonderful stay! We appreciate you taking the time to provide your feedback and look forward to hopefully having the opportunity to host you again the next time you are in the Boca Raton area!

10/10 – Uitstekend

Sue Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Rose op 13 feb 2024
Thank you for taking the time to leave us a positive review! We hope to see you again soon at the Boca Raton Marriott. Safe travels!

6/10 – Redelijk

Ron

Negatief: Personeel en service
Has potential but needs some work
Positives: Good location adjacent to bars, restaurants, and shopping. Pool and fitness center are decent. Negatives: Rude staff. Poorly trained. Overpriced. Clientele are marginal. Not great for meeting people. It’s an average hotel with an above average price and below average staff.
4 nachten verbleven in februari 2024
Reactie van Rose op 11 feb 2024
Thank you for taking the time to leave us a review. I apologize for the shortcomings you experienced during your stay. We appreciate your feedback, as it is used to improve our service. Safe travels.

6/10 – Redelijk

Rhonda

Positief: Netheid, personeel en service
It's pretty tired but the staff are good and service is very good. nice pool
7 nachten verbleven in december 2023
Reactie van Rose op 4 feb 2024
Thank you for taking the time to leave us a review. We appreciate your recognition of the staff. We hope you return soon soon to the Boca Raton Marriott Boca center. Safe travels.

8/10 – Goed

Judith

Reisde met familie
I lost a valued necklace in my room. So far no feedback. Someone found it but no response from anyone.
2 nachten verbleven in januari 2024
Reactie van Rose op 31 jan 2024
Thank you for taking the time to leave us a review. I have passed the information along to our housekeeping management team, and they will be in contact with you shortly. Safe travels!

10/10 – Uitstekend

Annu, Chaguanas

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient. Hospitable. Well located.
2 nachten verbleven in januari 2024
Reactie van Rose op 30 jan 2024
Thank you for taking the time to leave us a positive review! We appreciate your feedback, and hope to welcome you back to the Boca Raton Marriott soon. Safe travels!

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
need more closet, drawer or shelf space
The closets are so small and there are no dressers in the rooms so it's very difficult to unpack comfortable
8 nachten verbleven in januari 2024
Reactie van Rose op 30 jan 2024
Thank you for taking the time to leave us a review. We appreciate your feedback. We hope you will return soon to the Boca Raton Marriott at Boca Center. Safe travels!

8/10 – Goed

Jay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Marriott at Town Center
The hotel, room and staff were perfectly fine but nothing extraordinary. Although there’s a a lot of space under the television for drawers it’s just left empty. 3 small drawers and a 1/2 closet for 2 adults for a 5 night stay is just not enough. Though housekeeping made up the room early and adequately they never policed our used drinking glasses. This is the first time I ever had to request a luggage rack. Weird. Still, the location is very convenient, there’s free parking and they put out snacks around 5 pm which is a nice touch. The breakfast buffet is excellent. Wait staff are excellent. All in all a better than average experience, but a little pricey for the room amenities.
5 nachten verbleven in januari 2024
Reactie van Rose op 29 jan 2024
Thank you for taking the time to leave us a review! I apologize for the shortcomings you experienced while staying at our property but appreciate the feedback for potential of improvement. Safe travels.

8/10 – Goed

Lynne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Rose op 26 jan 2024
Thank you for taking the time to leave us a positive review! We hope you will stay with us again at the Boca Raton Marriott at Boca Center! Safe travels!

10/10 – Uitstekend

Abbas

1 nacht verbleven in januari 2024
Reactie van Rose op 24 jan 2024
Thank you for taking the time to leave us a positive review! We hope to see you return to the Boca Raton Marriott soon! Safe travels!

10/10 – Uitstekend

Stephen

Zakenreiziger
Courteous staff
1 nacht verbleven in januari 2024
Reactie van Rose op 21 jan 2024
Thank you for taking the time to leave us a positive review, and for staying with us at the Boca Raton Marriott at Boca Center! We hope to welcome you back to our property soon! Safe travels!

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Rose op 16 jan 2024
Thank you for taking the time to leave us an excellent review. We appreciate your feedback and look forward to hosting you again soon at the Boca Raton Marriott at Boca Center!

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van Jessica Salgado op 15 jan 2024
Kathleen, Thank you for taking the time to share your feedback! We are delighted that you had a Wonderful stay with us! We hope you will come back and see us again the next time your travels bring you to Boca Raton!

8/10 – Goed

CRAIG

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023
Reactie van Jessica Salgado op 15 jan 2024
Thank you for your feedback regarding your stay. It is our goal to exceed guest expectations and it looks like your stay was not as Wonderful as we had hoped and we have communicated this with our leadership teams. We do hope you will give us another try the next time your travels bring you to Boca Raton!

10/10 – Uitstekend

Rachel

6 nachten verbleven in december 2023
Reactie van Rose op 31 jan 2024
Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again soon. Safe travels!

10/10 – Uitstekend

Bernard

1 nacht verbleven in december 2023
Reactie van Rose op 21 jan 2024
Thank you for taking the time to leave us a positive review, and for staying with us at the Boca Raton Marriott at Boca Center! We hope to welcome you back to our property soon! Safe travels!

10/10 – Uitstekend

Danny

1 nacht verbleven in december 2023
Reactie van Rose op 29 dec 2023
Thank you for taking the time to leave us an excellent review! We appreciate your rating and hope to see you again soon!

10/10 – Uitstekend

Judith

3 nachten verbleven in december 2023
Reactie van Rose op 31 jan 2024
Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again soon. Safe travels!

8/10 – Goed

Michael, Miami

1 nacht verbleven in december 2023
Reactie van Rose op 15 dec 2023
Thank you for taking the time to rate your stay. I apologize for any shortcomings that you experienced during your day at the Boca Raton Marriott at Boca center. We hope you will consider us for your future travels.

4/10 – Matig

Leroy Anthony

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
2 nachten verbleven in november 2023
Reactie van Rose op 15 dec 2023
Thank you for taking the time to rate your stay. I apologize for any shortcomings that you experienced during your day at the Boca Raton Marietta Boca center. We hope you will consider us for your future travels.

8/10 – Goed

Michael, Franklin Lakes

2 nachten verbleven in november 2023
Reactie van Rose op 15 dec 2023
Thank you for taking the time to rate your stay. I apologize for any shortcomings that you experienced during your day at the Boca Raton Marietta Boca center. We hope you will consider us for your future travels.

4/10 – Matig

Taylor

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very thin walls between rooms
1 nacht verbleven in november 2023
Reactie van Rose op 7 nov 2023
Thank you for taking the time to leave a review regarding your stay. I apologize for any inconvenience this may have caused during your time with us at the Boca Raton Marriott at Boca Center. Safe travels.

10/10 – Uitstekend

Simon, BOCA RATON

Sebastián very polite and helpful.
1 nacht verbleven in november 2023
Reactie van Sebastian op 6 nov 2023
Good Morning, We're glad you had a great stay with us and we can't wait for you to come back! However on a more personal note it's always a pleasure.

4/10 – Matig

Jinling

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
very noisy, Old facilities
1 nacht verbleven in november 2023
Reactie van Rose op 4 nov 2023
Thank you for taking the time to provide us with feedback. I apologize for the shortcomings of our property. We have upcoming plans for a renovation, and would love for you to return to the Boca Raton Marriott at Boca Center as part of your future travel plans.

10/10 – Uitstekend

Agnieszka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable
1 nacht verbleven in oktober 2023
Reactie van Rose op 31 okt 2023
Thank you for taking the time to leave us an excellent review! We are glad you enjoyed your stay! We look forward to welcoming you back soon to the Boca Raton Marriott at Boca Center! Safe travels!

10/10 – Uitstekend

Howard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious and well appointed. The breakfast buffet was excellent as was the happy hour appetizers and refreshments provided to elite members. I would definitely recommend this hotel.
1 nacht verbleven in oktober 2023
Reactie van Rose op 30 okt 2023
Thank you for taking the time to leave us an excellent review! We are so glad you enjoyed your stay with us! We hope to welcome you back soon to the Boca Raton Marriott at Boca Center! Safe travels!

6/10 – Redelijk

Katherine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was beautiful and very clean. The air was fresh in the hallway and lobby. The gym, pool and lounge area was excellent. I wanted to give this hotel 5 stars but what changed my rating was our room smelled horribly of mold. As a family with severe sensitivities to this we were very disappointed with this issue. Other than this, the property was great and we highly reccomend as long as the mold issue is resolved. We were on 4th floor.
1 nacht verbleven in oktober 2023
Reactie van Rose op 30 okt 2023
Thank you for taking the time to leave a review! I would like to sincerely apologize for the issue you experienced while staying with us. We appreciate your feedback and will ensure that it is passed on to the necessary departments for resolution. I am glad you enjoyed your stay otherwise and hope to welcome you back to our property soon!

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in oktober 2023
Reactie van Rose op 30 okt 2023
Thank you for taking the time to leave us an excellent review! We are glad you enjoyed your stay! We look forward to welcoming you back soon. Safe travels!

10/10 – Uitstekend

SEBASTIAN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Rose op 23 okt 2023
Thank you for the perfect rating! We appreciate your 10/10 review and look forward to welcoming you back in the future! Safe travels!

8/10 – Goed

Zenya

2 nachten verbleven in september 2023
Reactie van Rose Spadaro op 11 okt 2023
Thank you for taking the time to rate our property. We appreciate your feedback. We hope to welcome you back in the future. Safe travels!

10/10 – Uitstekend

Agnieszka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van sebastian op 11 okt 2023
We love to see that you gave us a 5/5 we hope to see you back on property soon!

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Read above.
1 nacht verbleven in oktober 2023
Reactie van Kristen op 7 okt 2023
Thank you for taking the time to rate our property! We appreciate your feedback and look forward to welcoming you back in the future! Safe travels!

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in oktober 2023
Reactie van Sebastian op 5 okt 2023
We love to see that everything went great while you stayed here at our property. We do hope to see you again to continue making wonderful stays!

10/10 – Uitstekend

ROBERT, PITTSTON

1 nacht verbleven in september 2023
Reactie van Sebastian op 19 okt 2023
We're thrilled to see that you gave us a 5/5 rating we can't wait to see you on property again!

10/10 – Uitstekend

Brenda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Sebastian op 25 sep 2023
We love to see that we got a perfect score, we do hope to see you on property again so we can make your stay wonderful with us.