2/10 – Ontzettend slecht
Leah
12 jul 2025
Negatief: Netheid, staat van de accommodatie en faciliteiten
Let me start by saying that this was our first visit to the state of Tennessee. I was traveling to surprise my mother and brother, who live in Virginia, so I wasn't quite sure how far we would need to drive. We ended up driving 1 hour and 35 minutes each way during the six days we were in town.
After our second day at the Sleep Inn, I decided to contact Expedia, which then spoke with the general manager, Pennie Ratliff, about changing our stay dates. The general manager immediately declined our request.
During our stay, we encountered several issues. The first room we had on the first floor had security concerns and cleanliness problems. When I inquired about the room cleaning, I was shocked to learn that the Sleep Inn only cleans rooms every three days. I’ve never stayed at a hotel with such infrequent cleaning—it's quite unusual!
Additionally, our first room was next to a back exit door that remained unlocked 24 hours a day. This door was very noisy when it slammed shut, and it also meant that anyone could walk into the building. After that, we asked to be moved to another room. When we arrived at that new room, it was only half cleaned (see pictures below).
To reduce the back-and-forth driving, we decided to stay with my brother for one night. However, upon returning to the hotel the next day, our keys would not work for our room. My husband went to the front desk, only to be told that someone had closed out our room! We still had one more day before check-out.
Leah
6 nachten verbleven in juli 2025
