Kies je hotel in Town of Henrietta

'It was a great experience. Crystal at the front desk was absolutely incredible!!! I called the week before our visit and she assisted me. When we arrived she was working both Friday and Saturday and couldn’t be more of a help. Her excellent customer service should be rewarded!! I’m a customer service supervisor, for over 18 years at a national auto insurance company and if I could have 10 of her on my team I would love it!! Her dedication to customer satisfaction is what sets her apart. I can...

'Room was spotless & the staff was IMMENSELY gracious & helpful!! I had to leave my bags there for several hours after checking out & they locked up all my things for me without any question or hesitation whatsoever!'

'Great'

'staff'

'Staff was kind and building was clean. Room was clean and worked well for our stay!'

'No hot tub'

'The staff was so friendly. Kate was really nice when I checked in late Monday. The bartenders were all great. The room was clean. Food at the bar was good. Only complaint: the pillows on the bed weren't great. Could have a little more variety on firm vs. soft.'

'Nice'

'clean rooms staff was friendly '

'Im completely satisfied with the room. Very friendly staff '

'Rooms clean '

'Convenient location and quiet'

'Very nice!'

'I was nice and peaceful '

'I had an absolutely wonderful stay at this resort! From the moment I arrived, the staff made me feel welcomed and well cared for. The property itself is stunning — beautifully maintained grounds, spacious rooms, and breathtaking views that instantly put you in vacation mode. The service was outstanding: every request was handled with a smile, and the team went above and beyond to make my experience special. The dining options were excellent, offering a variety of fresh, delicious meals with...

'check-in was incredibly fast, room was great for the 12 hours I was there.'

'The staffs are very helpful '

'Great location. Close to RIT and family in Chili. Furniture was very comfortable and it was nice to have the space to spread out and have our dog with us. The radiant heat made it very comfortable in the chilly temps. Would definitely stay here again.'

'Great stay, the home has everything you need for a comfortable and relaxing visit. Clean, organized and ready to welcome guests. '