Kies je hotel in Quetzaltenango

'Las atenciones del personal'

'This place was amazing. They treated us like family and were attentive. Anything we needed, especially the older gentlemen that work there, I think he worked there in the evenings. I forgot his name, but I just wanted saw him. We appreciate all the help you gave us. I was there for my father being very sick, then within the days I was there, I lost my father. He did everything to keep us comfort and I wanna tell him thank you very much from the bottom of my heart. I would definitely recommend...

'Everything was good.'

'Great location, the staff is friendly and helpful. The room was very comfortable and the foods and drinks were great. Highly recommend it.'

'La verdad no lo recomiendo la razón es como es posible. Que uno no pueda tener horario libre para llegar si no regresaba a las 11 de la noche me quedaba fuera entonses que chiste tiene rentar un hotel y si uno quiere salir a bailar o alguna fiesta ellos te ponen horario de entrada sin o estoy en casa de papá la verdad jamás volvería a rentar ahí'

'Nicely decorated but 2 widows and the only door to the street. Traffic noise late night and very early Morning. Door to outside has opaque glass which, when the sun comes out hits the eyes of those sleeping in the king bed. There are no signs of a hotel only a café on outside signs. It really seem as though the "hotel" label is casual. Breakfast the first day, the Café door was not opened and no one responded.'

'Agradable clima'

'It is an old office turned into an apartment. It is clean and it is nice inside. The parking is safe and Luis is an amazing guy that helped us as soon as we arrived. Unfortunately, the noise coming from the street until 1 am (cars, music generator from a food truck) did not helped me to fall asleep, 5:30 am the noise if the city coming back to life woke me up again. Nice the closest restaurants and the square full of security and police. If they could make the window more noise resistant it...

'Bel hôtel mais très près de la route. Chambre bien décorée. Mais on entendait tout depuisla salle de bains. Impression de prendre la douche avec son voisin. Et Sans compter Le passage toute la nuit de gros camions faisant un bruit pas possible. Concernant les saunas et massages au Spa : bien. Le seul bémol : peu d'explications pour nous indiquer la marche à suivre et globalement peu d'attentions à notre égard (une petite serviette nous a été donnee au lieu d'un peignoir. Gênant pour déambuler...

'We really enjoyed our time at Entre Cerros. There were 7 of us in one cabin but with 2 bedrooms and a loft, there was plenty of room. The small kitchen was helpful. There was a coffeemaker and good coffee, although we really needed a larger water filter. Cookies were on the table when we arrived and firewood was placed beside the outdoor fire pit for our use. The restaurant was better than expected, both breakfast and dinner. Our waiter, Cesar, did a great job serving us and making it special....

'Es un lugar horrible hice mi reservación, cuando llegue al lugar nunca me atendieron estuve esperando y tocando el timbre y también llame simplemente no hay atención. Solo espero que me reembolsen la reservación '

'El apartamento tenia los platos sucios, las camas son terriblemente duras y el ruido es tan insoportable que nos fuimos un dia antes'

'Nice and very helpful staff '

'It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. '